Initial commit: Add Dify apps and configuration files

app4_ Multi-agent-customer_chatbot.yml

@@ -0,0 +1,259 @@
+app:
+  description: 'documentation, pdf and source can be found under the following link:
+    https://drive.google.com/drive/folders/13IXNtJGFKZnBelD2caNwWF8qo8LAVnos?usp=sharing'
+  icon: 🤖
+  icon_background: '#FFEAD5'
+  mode: advanced-chat
+  name: App 4 - Multi-agent customer chatbot
+  use_icon_as_answer_icon: false
+dependencies:
+- current_identifier: null
+  type: marketplace
+  value:
+    marketplace_plugin_unique_identifier: langgenius/gemini:0.5.12@2a2bf8f78552bd52b1d2e51995daaa7b7c04b2572b29e661b14c1b773ab8d45a
+    version: null
+kind: app
+version: 0.5.0
+workflow:
+  conversation_variables: []
+  environment_variables: []
+  features:
+    file_upload:
+      allowed_file_extensions:
+      - .JPG
+      - .JPEG
+      - .PNG
+      - .GIF
+      - .WEBP
+      - .SVG
+      allowed_file_types:
+      - image
+      allowed_file_upload_methods:
+      - local_file
+      - remote_url
+      enabled: false
+      fileUploadConfig:
+        audio_file_size_limit: 50
+        batch_count_limit: 5
+        file_size_limit: 15
+        image_file_size_limit: 10
+        video_file_size_limit: 100
+        workflow_file_upload_limit: 10
+      image:
+        enabled: false
+        number_limits: 3
+        transfer_methods:
+        - local_file
+        - remote_url
+      number_limits: 3
+    opening_statement: ''
+    retriever_resource:
+      enabled: true
+    sensitive_word_avoidance:
+      enabled: false
+    speech_to_text:
+      enabled: false
+    suggested_questions: []
+    suggested_questions_after_answer:
+      enabled: false
+    text_to_speech:
+      enabled: false
+      language: ''
+      voice: ''
+  graph:
+    edges:
+    - data:
+        sourceType: llm
+        targetType: answer
+      id: llm-answer
+      source: llm
+      sourceHandle: source
+      target: answer
+      targetHandle: target
+      type: custom
+    - data:
+        isInLoop: false
+        sourceType: start
+        targetType: knowledge-retrieval
+      id: 1763644874951-source-1763644901024-target
+      source: '1763644874951'
+      sourceHandle: source
+      target: '1763644901024'
+      targetHandle: target
+      type: custom
+      zIndex: 0
+    - data:
+        isInLoop: false
+        sourceType: knowledge-retrieval
+        targetType: llm
+      id: 1763644901024-source-llm-target
+      source: '1763644901024'
+      sourceHandle: source
+      target: llm
+      targetHandle: target
+      type: custom
+      zIndex: 0
+    nodes:
+    - data:
+        selected: false
+        title: User Input
+        type: start
+        variables: []
+      height: 73
+      id: '1763644874951'
+      position:
+        x: 38
+        y: 241
+      positionAbsolute:
+        x: 38
+        y: 241
+      selected: false
+      sourcePosition: right
+      targetPosition: left
+      type: custom
+      width: 242
+    - data:
+        context:
+          enabled: true
+          variable_selector:
+          - sys
+          - query
+        memory:
+          query_prompt_template: '{{#sys.query#}}
+
+
+            {{#sys.files#}}'
+          role_prefix:
+            assistant: ''
+            user: ''
+          window:
+            enabled: false
+            size: 10
+        model:
+          completion_params:
+            temperature: 0.7
+          mode: chat
+          name: gemini-2.5-flash-lite
+          provider: langgenius/gemini/google
+        prompt_template:
+        - id: 68dd7e7c-862f-47d7-90a0-8dbe0caddd77
+          role: system
+          text: "\nYou are a dedicated Sales Manager and Customer Support Representative\
+            \ specializing in office writing tools. Your primary goal is to assist\
+            \ customers in finding the perfect product by deeply understanding their\
+            \ needs and providing comprehensive details, features, and up-to-the-minute\
+            \ availability from our inventory.\nWhen a user asks a question, use the\
+            \ provided context about our office writing tools catalog to formulate\
+            \ your response.\n**Instructions:**\n1. **Identify User Intent:** Understand\
+            \ what the user is looking for (e.g., specific product, category, recommendation,\n\
+            comparison, price range, attributes).\n2. **Utilize Context:** Refer to\
+            \ the office_writing_tools_catalog.csv data provided in the '{{knowledge.\n\
+            office_writing_too...}}* variable. Extract relevant product names, categories,\
+            \ descriptions, prices, sizes, colors, and materials.\n\uFEFF\uFEFF\uFEFF\
+            **Provide Comprehensive Details:** For identified products, list key features,\
+            \ attributes, and pricing.\n\uFEFF\uFEFF\uFEFF**Maintain Conversational\
+            \ Context:** Respond in a friendly, helpful, and professional tone. Remember\
+            \ previous turns\nin the conversation.\n5. **Address Availability (Simulated):**\
+            \ Since we don't have real-time inventory, you can phrase availability\
+            \ generally,\ne. g.,\n\"These items are typically in stock,\" or \"We\
+            \ usually have a good selection of these available.\"\n\uFEFF\uFEFF\uFEFF\
+            **Handle No Matches:** If the provided context does not contain information\
+            \ relevant to the user's query, politely state that you couldn't find\
+            \ a matching product in the catalog and offer to help with something else\
+            \ or suggest broader categories.\n\uFEFF\uFEFF\uFEFF**Encourage Further\
+            \ Questions:** Always invite follow-up questions to continue assisting\
+            \ the user.\n**Example Interaction Flow:**\nUser: \"Do you have blue ballpoint\
+            \ pens?\"\nAI: \"Yes, we certainly do! We have the 'Blue Ballpoint Pen'\
+            \ which is a classic retractable pen with smooth blue ink, priced at $1.50.\
+            \ It's a medium size and made of plastic. These are typically in stock.\
+            \ Is there anything else you'd like to know about it, or perhaps another\
+            \ type of pen?\"\nUser: \"I need something for organizing my desk.\"\n\
+            AI: \"Certainly! For organizing your desk, we have a few great options.\
+            \ For example, the 'Desk Organizer' is a multi-compartment item for pens,\
+            \ pencils, and small items, priced at $19.99,\nmade of mesh metal. We\
+            \ also have the\n'Document\nTray (Mesh)' for letter/A4 papers at $17.50,\
+            \ and a 'Pen Holder' for $7.00. Which of these sounds most interesting,\
+            \ would you like to explore other desk accessories?\"\nNow, based on the\
+            \ user's {{#sys.query#}} provide the best possible answer using the provided\
+            \ {{#context#}}.\n\n\n"
+        - id: 3295d5cd-df1f-4c19-b9ef-983ddfb6642d
+          role: user
+          text: ''
+        selected: false
+        title: LLM
+        type: llm
+        vision:
+          enabled: false
+      height: 88
+      id: llm
+      position:
+        x: 603
+        y: 241
+      positionAbsolute:
+        x: 603
+        y: 241
+      selected: true
+      sourcePosition: right
+      targetPosition: left
+      type: custom
+      width: 242
+    - data:
+        answer: '{{#llm.text#}}'
+        selected: false
+        title: Answer
+        type: answer
+        variables: []
+      height: 103
+      id: answer
+      position:
+        x: 875.6911171693694
+        y: 241
+      positionAbsolute:
+        x: 875.6911171693694
+        y: 241
+      selected: false
+      sourcePosition: right
+      targetPosition: left
+      type: custom
+      width: 242
+    - data:
+        dataset_ids:
+        - Uh2PGtPpYOw26Hlf4hVp2UZoZaKw1tn8fF7eVJILOh0xwUeYPhPMBDp611riGULx
+        multiple_retrieval_config:
+          reranking_enable: false
+          reranking_mode: weighted_score
+          score_threshold: null
+          top_k: 4
+          weights:
+            keyword_setting:
+              keyword_weight: 0.4
+            vector_setting:
+              embedding_model_name: gemini-embedding-001
+              embedding_provider_name: langgenius/gemini/google
+              vector_weight: 0.6
+            weight_type: customized
+        query_variable_selector:
+        - '1763644874951'
+        - sys.query
+        retrieval_mode: multiple
+        selected: false
+        title: Knowledge Retrieval
+        type: knowledge-retrieval
+      height: 52
+      id: '1763644901024'
+      position:
+        x: 319
+        y: 83
+      positionAbsolute:
+        x: 319
+        y: 83
+      selected: false
+      sourcePosition: right
+      targetPosition: left
+      type: custom
+      width: 242
+    viewport:
+      x: 14.465624141107696
+      y: 161.3508892306686
+      zoom: 0.8190190956202208
+  rag_pipeline_variables: []