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Initial commit: Add Dify apps and configuration files

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2025-11-21 09:11:03 +01:00
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app1_email_generator.yml Normal file
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app:
description: 'documentation and source can be found under the following link: https://drive.google.com/drive/folders/13IXNtJGFKZnBelD2caNwWF8qo8LAVnos?usp=sharing'
icon: 🤖
icon_background: '#FFEAD5'
mode: completion
name: day1
use_icon_as_answer_icon: false
dependencies:
- current_identifier: null
type: marketplace
value:
marketplace_plugin_unique_identifier: langgenius/openai:0.2.6@e2665624a156f52160927bceac9e169bd7e5ae6b936ae82575e14c90af390e6e
version: null
kind: app
model_config:
agent_mode:
enabled: false
max_iteration: 10
strategy: react
tools: []
annotation_reply:
enabled: false
chat_prompt_config: {}
completion_prompt_config: {}
dataset_configs:
datasets:
datasets: []
retrieval_model: multiple
top_k: 4
dataset_query_variable: ''
external_data_tools: []
file_upload:
allowed_file_extensions:
- .JPG
- .JPEG
- .PNG
- .GIF
- .WEBP
- .SVG
- .MP4
- .MOV
- .MPEG
- .WEBM
allowed_file_types: []
allowed_file_upload_methods:
- remote_url
- local_file
enabled: false
image:
detail: high
enabled: false
number_limits: 3
transfer_methods:
- remote_url
- local_file
number_limits: 3
model:
completion_params:
max_tokens: 1000
stop: []
temperature: 0.7
mode: chat
name: gpt-4
provider: langgenius/openai/openai
more_like_this:
enabled: false
opening_statement: null
pre_prompt: "{{ \nYou are a professional email marketing specialist and cultural\
\ communication expert. Your task is to generate culturally appropriate thank\
\ you emails that match the specified tone and language.\n\n## Input Variables:\n\
- {{recipient_name}}: The name of the email recipient. (Assumed to be an input,\
\ though not visible in the screenshot).\n- {{reason_for_thanks}}: The primary\
\ reason for the email (e.g., \"kick-off meeting\").\n- {{tone}}: The desired\
\ tone of the email (e.g., \"casual\").\n- {{language}}: The desired language\
\ (e.g., \"english\").\n- {{additionalDetails}}: Specific extra context to include\
\ (e.g., \"meeting was in 'bear' pub\").\n- {{sender_name}}: The name of the sender\
\ (e.g., \"Plotrek\").\n- {{include_upsell}}: A boolean (`true` or `false`) indicating\
\ if a business opportunity suggestion should be included.\n\n## Core Requirements:\n\
1. Generate personalized thank you emails based on the provided inputs\n2. Adapt\
\ tone and style to match the specified preference\n3. Ensure cultural appropriateness\
\ for the target language\n4. Include proper email structure and formatting\n\
5. If upsell is requested, integrate it naturally without being pushy\n\n## Language\
\ Guidelines:\n\n### English Emails:\n- Use appropriate salutations (Dear, Hi,\
\ Hello based on formality)\n- Maintain professional email structure\n- Include\
\ clear subject lines\n- Use proper closing (Best regards, Sincerely, Warmly,\
\ etc.)\n\n### Japanese Emails:\n- Use proper Japanese email structure:\n - Start\
\ with appropriate greeting (拝啓 for formal, こんにちは for casual)\n - Include seasonal\
\ context when appropriate\n - Use proper honorifics (様 for formal, さん for casual)\n\
\ - End with appropriate closing (敬具 for formal, よろしくお願いします for casual)\n- Consider\
\ cultural nuances in expression\n\n## Tone Adaptations:\n- **Formal**: Professional\
\ language, proper titles, structured format\n- **Casual**: Friendly language,\
\ first names, relaxed structure\n- **Enthusiastic**: Exclamations, positive adjectives,\
\ energetic tone\n- **Sincere**: Emotional depth, personal touches, heartfelt\
\ language\n\n\n## Output Format:\nReturn a JSON object with the following structure:\n\
{\n \"subject\": \"Email subject line\",\n \"body\": \"Complete email body with\
\ proper formatting\",\n \"tone_analysis\": \"Brief description of how the tone\
\ was implemented\",\n \"cultural_notes\": \"Any cultural considerations applied\"\
\n}\n\n\n## Special Instructions:\n- Always personalize the content based on the\
\ specific reason for thanks\n- Keep emails concise yet meaningful (150-300 words\
\ typically)\n- For upsell requests, suggest relevant opportunities naturally\n\
- Ensure all contact information and names are used correctly\n- Adapt formality\
\ levels based on the relationship context\n\n}}"
prompt_type: simple
retriever_resource:
enabled: true
sensitive_word_avoidance:
configs: []
enabled: false
type: ''
speech_to_text:
enabled: false
suggested_questions: []
suggested_questions_after_answer:
enabled: false
text_to_speech:
enabled: false
language: ''
voice: ''
user_input_form:
- text-input:
default: ''
label: Recipient Name
max_length: 48
required: true
variable: recipient_name
- paragraph:
default: ''
label: Reason for Thanks
max_length: 200
required: true
variable: reason_for_thanks
- select:
default: '`formal` - Professional and formal'
label: Email Tone
options:
- '`formal` - Professional and formal'
- '`casual` - Friendly and relaxed'
- '`enthusiastic` - Warm and expressive'
- '`sincere` - Heartfelt and genuine'
required: true
variable: tone
- select:
default: '`english` - English'
label: Language
options:
- '`english` - English'
- '`japanese` - 日本語'
required: true
variable: language
- text-input:
default: ''
label: additionalDetails
max_length: 100
required: false
variable: additionalDetails
- text-input:
default: ''
label: Your Name
max_length: 48
required: true
variable: sender_name
- checkbox:
default: ''
label: Include business opportunity suggestion
required: false
variable: include_upsell
version: 0.4.0

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# Day1 Email Generator App
## Description
Professional email marketing specialist and cultural communication expert that generates culturally appropriate thank you emails. Documentation and source can be found under the following link: https://drive.google.com/drive/folders/13IXNtJGFKZnBelD2caNwWF8qo8LAVnos?usp=sharing
## Features
- Culturally appropriate email generation
- Multiple language support (English and Japanese)
- Tone adaptation (formal, casual, enthusiastic, sincere)
- Optional business opportunity suggestions
- Personalized content based on specific contexts
## Input Fields
- **Recipient Name**: Name of the email recipient (required)
- **Reason for Thanks**: Primary reason for the email (required)
- **Email Tone**: Choose from formal, casual, enthusiastic, or sincere (required)
- **Language**: English or Japanese (required)
- **Additional Details**: Specific extra context to include (optional)
- **Your Name**: Sender's name (required)
- **Include Business Opportunity Suggestion**: Checkbox for upsell content (optional)
## Language Guidelines
### English Emails
- Appropriate salutations (Dear, Hi, Hello based on formality)
- Professional email structure
- Clear subject lines
- Proper closing (Best regards, Sincerely, Warmly, etc.)
### Japanese Emails
- Proper Japanese email structure:
- Appropriate greeting (拝啓 for formal, こんにちは for casual)
- Seasonal context when appropriate
- Proper honorifics (様 for formal, さん for casual)
- Appropriate closing (敬具 for formal, よろしくお願いします for casual)
- Cultural nuances in expression
## Output Format
Returns JSON object with:
- **subject**: Email subject line
- **body**: Complete email body with proper formatting
- **tone_analysis**: Brief description of how the tone was implemented
- **cultural_notes**: Any cultural considerations applied
## Technology
- Powered by GPT-4 model
- Completion mode processing
- Temperature: 0.7 for balanced creativity
- Max tokens: 1000 for concise yet meaningful content
## Special Instructions
- Personalizes content based on specific reason for thanks
- Keeps emails concise yet meaningful (150-300 words typically)
- For upsell requests, suggests relevant opportunities naturally
- Ensures all contact information and names are used correctly
- Adapts formality levels based on relationship context

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app:
description: ''
icon: 🤖
icon_background: '#FFEAD5'
mode: workflow
name: prospect analisis
use_icon_as_answer_icon: false
dependencies:
- current_identifier: null
type: marketplace
value:
marketplace_plugin_unique_identifier: langgenius/gemini:0.5.12@2a2bf8f78552bd52b1d2e51995daaa7b7c04b2572b29e661b14c1b773ab8d45a
version: null
kind: app
version: 0.5.0
workflow:
conversation_variables: []
environment_variables: []
features:
file_upload:
allowed_file_extensions:
- .JPG
- .JPEG
- .PNG
- .GIF
- .WEBP
- .SVG
allowed_file_types:
- image
allowed_file_upload_methods:
- local_file
- remote_url
enabled: false
fileUploadConfig:
audio_file_size_limit: 50
batch_count_limit: 5
file_size_limit: 15
image_file_size_limit: 10
video_file_size_limit: 100
workflow_file_upload_limit: 10
image:
enabled: false
number_limits: 3
transfer_methods:
- local_file
- remote_url
number_limits: 3
opening_statement: ''
retriever_resource:
enabled: true
sensitive_word_avoidance:
enabled: false
speech_to_text:
enabled: false
suggested_questions: []
suggested_questions_after_answer:
enabled: false
text_to_speech:
enabled: false
language: ''
voice: ''
graph:
edges:
- data:
isInLoop: false
sourceType: start
targetType: llm
id: 1763406691211-source-1763406818062-target
source: '1763406691211'
sourceHandle: source
target: '1763406818062'
targetHandle: target
type: custom
zIndex: 0
- data:
isInLoop: false
sourceType: llm
targetType: end
id: 1763406818062-source-1763406973601-target
source: '1763406818062'
sourceHandle: source
target: '1763406973601'
targetHandle: target
type: custom
zIndex: 0
nodes:
- data:
selected: false
title: User Input
type: start
variables:
- allowed_file_extensions:
- pdf
allowed_file_types:
- document
allowed_file_upload_methods:
- local_file
- remote_url
default: ''
hint: ''
label: prospect
max_length: 48
options: []
placeholder: ''
required: true
type: file
variable: prospect
- default: ''
hint: ''
label: name
max_length: 48
options: []
placeholder: ''
required: true
type: text-input
variable: name
- default: Chief Medical Information Officer (CMIO)
hint: ''
label: Title
max_length: 48
options: []
placeholder: ''
required: true
type: text-input
variable: Title
- default: " - EHR integration challenges across multiple facilities\n -\
\ Physician adoption resistance to new technology\n - Data silos preventing\
\ coordinated care\n - Regulatory compliance burdens (HIPAA, HITECH)\n\
\ - Interoperability issues with legacy systems"
hint: ''
label: Pain Points
max_length: 600
options: []
placeholder: ''
required: true
type: paragraph
variable: Pain_Points
- default: Executive
hint: ''
label: Seniority Level
max_length: 48
options:
- Entry Level
- Mid Level
- Senior Level
- Executive
- C-Level
placeholder: ''
required: true
type: select
variable: Seniority_Level
height: 213
id: '1763406691211'
position:
x: 80
y: 282
positionAbsolute:
x: 80
y: 282
selected: false
sourcePosition: right
targetPosition: left
type: custom
width: 242
- data:
context:
enabled: true
variable_selector:
- '1763406691211'
- prospect
model:
completion_params:
temperature: 0.7
mode: chat
name: gemini-2.5-pro
provider: langgenius/gemini/google
prompt_template:
- id: b3f53e1e-395f-4683-b274-c5b8b8a12df8
role: system
text: "\nYou are an expert sales coach and script writer with decades of\
\ experience in B2B sales across multiple industries. Your specialty is\
\ creating highly effective, personalized sales call scripts that resonate\
\ with prospects and drive results.\n\nYour core capabilities include:\n\
- Analyzing {{#1763406691211.prospect#}}information to understand their\
\ role, challenges, and motivations\n- Crafting compelling value propositions\
\ that align with {{#1763406691211.Pain_Points#}} \n- based on {{#1763406691211.prospect#}}\
\ generate two potencial pain points and mark them as new ones\n- Adapting\
\ communication style based on seniority level and industry (industry\
\ has to be taken from {{#1763406691211.prospect#}})\n- Handling common\
\ objections with industry-specific responses\n\n\nSCRIPT STRUCTURE REQUIREMENTS:\n\
Always generate scripts with these 6 sections:\n1. **Opening**: Personalized\
\ introduction and rapport builder\n2. **Hook**: Value proposition or\
\ pain-point alignment\n3. **Qualifying Questions**: Customized based\
\ on role and industry\n4. **Objection Handling Tips**: Role-specific\
\ counterpoints\n5. **CTA (Call-to-Action)**: Meeting booking, product\
\ demo, resource follow-up\n6. **Closing**: Summary and confirmation steps\n\
\nINDUSTRY-SPECIFIC CONSIDERATIONS:\n- **Technology**: Focus on innovation,\
\ scalability, integration, security\n- **Healthcare**: Emphasize compliance,\
\ patient outcomes, efficiency, cost containment\n- **Finance**: Highlight\
\ security, compliance, ROI, risk management\n- **Manufacturing**: Stress\
\ efficiency, cost reduction, quality, supply chain\n- **Retail**: Focus\
\ on customer experience, inventory, omnichannel, growth\n- **Education**:\
\ Emphasize student outcomes, efficiency, accessibility\n\nSENIORITY LEVEL\
\ ADAPTATIONS:\n- if {{#1763406691211.Seniority_Level#}} is **Entry Level**:\
\ Career growth, skill development, making an impact\n- if{{#1763406691211.Seniority_Level#}}\
\ is **Mid Level**: Team productivity, efficiency, departmental goals\n\
- if{{#1763406691211.Seniority_Level#}} is **Senior Level**: Strategic\
\ impact, ROI, business outcomes\n- if{{#1763406691211.Seniority_Level#}}\
\ is **Executive**: Business value, competitive advantage, bottom line\n\
- if{{#1763406691211.Seniority_Level#}} is **C-Level**: Market position,\
\ shareholder value, long-term vision\n\nOUTPUT FORMATS:\n- **Text**:\
\ Full detailed script with section headers\n- **Bullet Points**: Structured\
\ format with bullet points for easy scanning\n- **Short Form**: Quick\
\ reference with key points only\n\nWhen generating scripts, always:\n\
1. Personalize to {{#1763406691211.Title#}} {{name}} opening based on\
\ prospect information and previous touchpoints\n2. Create a strong hook\
\ that demonstrates understanding of their industry and challenges\n3.\
\ Include relevant qualifying questions tailored to their role and seniority\n\
4. Provide objection handling tips specific to their industry and common\
\ concerns\n5. Craft an appropriate CTA based on deal stage\n6. End with\
\ a professional closing that builds rapport\n7. Format according to requested\
\ output format\n\nCOMMON OBJECTIONS AND RESPONSES:\nAlways include handling\
\ for:\n- **Price**: \"I understand budget is a consideration. Let me\
\ show you ROI our clients typically see.\"\n- **Timing**: \"What would\
\ need to change for this to become a priority?\"\n- **Already have solution**:\
\ \"What gaps are you still seeing with your current solution?\"\n- **Need\
\ to check with team**: \"Who else should be involved in this decision?\"\
\n\n\n\n"
selected: true
structured_output:
schema:
properties:
email:
format: email
type: string
required:
- email
type: object
structured_output_enabled: false
title: LLM
type: llm
vision:
enabled: false
height: 88
id: '1763406818062'
position:
x: 434
y: 288
positionAbsolute:
x: 434
y: 288
selected: true
sourcePosition: right
targetPosition: left
type: custom
width: 242
- data:
outputs:
- value_selector:
- '1763406818062'
- text
value_type: string
variable: reasoning_content
selected: false
title: Output
type: end
height: 88
id: '1763406973601'
position:
x: 802
y: 320
positionAbsolute:
x: 802
y: 320
selected: false
sourcePosition: right
targetPosition: left
type: custom
width: 242
viewport:
x: 63
y: 2
zoom: 1
rag_pipeline_variables: []

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app2_prospect_analysis_app_description.md Normal file
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# Prospect Analysis App
## Description
AI-powered sales prospect analysis tool that generates personalized sales call scripts. Upload prospect documents and enter contact details to receive customized sales scripts with industry-specific talking points, objection handling, and tailored call-to-actions based on the prospect's role, seniority level, and pain points.
## Features
- Document upload support (PDF) for prospect information
- Customized input fields for prospect details
- Industry-specific script generation
- Seniority level adaptation
- Pain point analysis and alignment
- Structured sales script output with 6 sections
## Input Fields
- **Prospect**: PDF document upload
- **Name**: Contact name
- **Title**: Job title (default: Chief Medical Information Officer)
- **Pain Points**: Specific challenges and issues
- **Seniority Level**: Entry Level, Mid Level, Senior Level, Executive, or C-Level
## Script Structure
1. **Opening**: Personalized introduction and rapport builder
2. **Hook**: Value proposition or pain-point alignment
3. **Qualifying Questions**: Customized based on role and industry
4. **Objection Handling Tips**: Role-specific counterpoints
5. **CTA (Call-to-Action)**: Meeting booking, product demo, resource follow-up
6. **Closing**: Summary and confirmation steps
## Technology
- Powered by Gemini 2.5 Pro model
- Workflow-based processing
- Industry-specific considerations for Technology, Healthcare, Finance, Manufacturing, Retail, and Education

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app:
description: ''
icon: 🤖
icon_background: '#FFEAD5'
mode: workflow
name: FAQ
use_icon_as_answer_icon: false
dependencies:
- current_identifier: null
type: marketplace
value:
marketplace_plugin_unique_identifier: langgenius/gemini:0.5.12@2a2bf8f78552bd52b1d2e51995daaa7b7c04b2572b29e661b14c1b773ab8d45a
version: null
kind: app
version: 0.5.0
workflow:
conversation_variables: []
environment_variables: []
features:
file_upload:
allowed_file_extensions:
- .JPG
- .JPEG
- .PNG
- .GIF
- .WEBP
- .SVG
allowed_file_types:
- image
allowed_file_upload_methods:
- local_file
- remote_url
enabled: false
fileUploadConfig:
audio_file_size_limit: 50
batch_count_limit: 5
file_size_limit: 15
image_file_size_limit: 10
video_file_size_limit: 100
workflow_file_upload_limit: 10
image:
enabled: false
number_limits: 3
transfer_methods:
- local_file
- remote_url
number_limits: 3
opening_statement: ''
retriever_resource:
enabled: true
sensitive_word_avoidance:
enabled: false
speech_to_text:
enabled: false
suggested_questions: []
suggested_questions_after_answer:
enabled: false
text_to_speech:
enabled: false
language: ''
voice: ''
graph:
edges:
- data:
isInLoop: false
sourceType: start
targetType: knowledge-retrieval
id: 1763464241668-source-1763464408773-target
source: '1763464241668'
sourceHandle: source
target: '1763464408773'
targetHandle: target
type: custom
zIndex: 0
- data:
isInLoop: false
sourceType: llm
targetType: end
id: 1763466795085-source-1763464894998-target
source: '1763466795085'
sourceHandle: source
target: '1763464894998'
targetHandle: target
type: custom
zIndex: 0
- data:
isInLoop: false
sourceType: knowledge-retrieval
targetType: llm
id: 1763464408773-source-1763466795085-target
source: '1763464408773'
sourceHandle: source
target: '1763466795085'
targetHandle: target
type: custom
zIndex: 0
nodes:
- data:
selected: false
title: User Input
type: start
variables:
- default: ''
hint: ''
label: support_type
max_length: 48
options:
- New hire Training
- On-the-Job Training (OJT)
placeholder: ''
required: true
type: select
variable: support_type
- default: ''
hint: ''
label: Question
max_length: 400
options: []
placeholder: ''
required: true
type: paragraph
variable: Question
- allowed_file_extensions:
- .csv
allowed_file_types:
- custom
allowed_file_upload_methods:
- local_file
- remote_url
default: ''
hint: ''
label: process related FAQs
max_length: 2
options: []
placeholder: ''
required: false
type: file-list
variable: process_related_FAQs
height: 161
id: '1763464241668'
position:
x: 90.9821443070336
y: 286.08097772420376
positionAbsolute:
x: 90.9821443070336
y: 286.08097772420376
selected: false
sourcePosition: right
targetPosition: left
type: custom
width: 242
- data:
dataset_ids:
- HhYDV55j3H4hoASbF6jsL+Bh+L3nSYCjs2yq8FqZBmzgNiViWkI9TuOzd5pWfApA
metadata_filtering_conditions:
conditions: []
logical_operator: and
metadata_filtering_mode: disabled
metadata_model_config:
completion_params:
temperature: 0.7
mode: chat
name: gemini-2.5-flash
provider: langgenius/gemini/google
multiple_retrieval_config:
reranking_enable: false
reranking_mode: reranking_model
score_threshold: null
top_k: 10
query_variable_selector:
- '1763464241668'
- support_type
retrieval_mode: multiple
selected: false
title: Knowledge Retrieval
type: knowledge-retrieval
height: 90
id: '1763464408773'
position:
x: 400.0945356524318
y: 307.08097772420376
positionAbsolute:
x: 400.0945356524318
y: 307.08097772420376
selected: false
sourcePosition: right
targetPosition: left
type: custom
width: 242
- data:
outputs:
- value_selector:
- '1763466795085'
- text
value_type: string
variable: text
selected: false
title: Output
type: end
height: 88
id: '1763464894998'
position:
x: 1044.0292184066723
y: 307.08097772420376
positionAbsolute:
x: 1044.0292184066723
y: 307.08097772420376
selected: false
sourcePosition: right
targetPosition: left
type: custom
width: 242
- data:
context:
enabled: true
variable_selector:
- '1763464408773'
- result
model:
completion_params:
temperature: 0.7
mode: chat
name: gemini-2.5-pro
provider: langgenius/gemini/google
prompt_template:
- id: 45817aff-d7bc-42b8-a44c-ef6af350275c
role: system
text: You are a helpful assistant
- id: 14ccb40d-3052-4899-88e2-dbc4597ae73f
role: user
text: "show only those rows where you can find in the row {{#1763464241668.support_type#}}\
\ and is related to {{#1763464241668.Question#}}\noutput formatting: provide\
\ only questions and answers (in each paragraph) \ncontext you can find\
\ here: {{#context#}}"
- id: 6c7ccf37-7671-4fd2-9ed1-aca7279c3f2b
role: user
text: summarize also content from files {{#sys.files#}} take conodiration
aboput {{#1763464241668.support_type#}}and {{#1763464241668.Question#}}
selected: false
title: LLM
type: llm
vision:
enabled: false
height: 88
id: '1763466795085'
position:
x: 728.9853907966638
y: 307.08097772420376
positionAbsolute:
x: 728.9853907966638
y: 307.08097772420376
selected: true
sourcePosition: right
targetPosition: left
type: custom
width: 242
viewport:
x: 236.93987711218003
y: 225.29153662840088
zoom: 0.587932291617945
rag_pipeline_variables: []

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app3_ojt_support_agent_app_description.md Normal file
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# OJT Support Agent App
## Description
AI-powered OJT (On-the-Job Training) Support Agent that provides instant Q&A from internal FAQs and contextual recommendations for new hires and employees undergoing training. The agent automatically extracts relevant information from FAQ databases and product documentation to deliver role-appropriate responses.
## Features
- **Instant FAQ Response**: Automatically extracts and provides precise answers from uploaded FAQ databases
- **Contextual Support**: Adapts responses based on user role, department, and current activity
- **Document Processing**: Analyzes and synthesizes information from uploaded training materials and process documents
- **Role-Based Guidance**: Provides tailored recommendations based on job function and experience level
- **Multi-Format Output**: Supports plain text download and clipboard copying for dialers/sales tools
## Input Parameters
- **FAQs and Documentation**: File upload for FAQ databases and training materials (PDF, DOC, DOCX, TXT, MD)
- **User Role**: Current position/role of the user (e.g., "Sales Representative", "Customer Service Agent", "Technical Support")
- **Department**: Department or team assignment (e.g., "Sales", "Support", "Engineering", "Marketing")
- **Experience Level**: Current experience level from dropdown (New Hire to More than 2 years)
- **Current Activity**: Current task or activity (e.g., "Customer call", "Product training", "System setup")
- **Process Related Documents**: Additional training materials or process documents
- **Your Question**: Specific question or help request (required, max 1000 characters)
- **Output Format**: Choice between plain text download or clipboard copying for dialers/sales tools
## Response Structure
The agent provides structured responses with:
1. **Direct Answer**: Clear, concise response to the specific question
2. **Context for Role**: Role-specific guidance and considerations
3. **Additional Resources**: Relevant documentation sections and training materials
4. **Recommended Next Steps**: Actionable follow-up suggestions
## Role-Based Adaptation
- **New Hires**: Detailed explanations, step-by-step guidance, encouraging tone
- **Experienced Staff**: Concise responses, advanced tips, efficiency-focused
- **Technical Roles**: Precise terminology, system-specific guidance
- **Customer-Facing Roles**: Communication tips, best practices, scenario-based advice
## Technology
- **Model**: GPT-4 with OpenAI integration
- **Temperature**: 0.3 for consistent, accurate responses
- **Max Tokens**: 1500 for comprehensive yet concise answers
- **File Processing**: Supports multiple document formats for training material upload
## Output Capabilities
- **Plain Text Format**: Optimized for easy reading and documentation
- **Clipboard Integration**: Direct copying to dialers or sales tools
- **Professional Tone**: Maintains appropriate business communication style
- **Comprehensive Coverage**: Handles technical, procedural, and compliance-related questions
## Use Cases
- New employee onboarding and training support
- Quick reference for company policies and procedures
- Role-specific guidance for different departments
- Instant support during customer interactions
- Process documentation and workflow assistance
- Compliance and best practice guidance
## Special Features
- Contextual awareness based on user role and experience level
- Cross-referencing between FAQs and uploaded documents
- Practical examples and scenarios relevant to user's role
- Step-by-step instructions for system/process questions
- Compliance and best practice emphasis
- Learning and development encouragement

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app:
description: 'documentation, pdf and source can be found under the following link:
https://drive.google.com/drive/folders/13IXNtJGFKZnBelD2caNwWF8qo8LAVnos?usp=sharing'
icon: 🤖
icon_background: '#FFEAD5'
mode: advanced-chat
name: App 4 - Multi-agent customer chatbot
use_icon_as_answer_icon: false
dependencies:
- current_identifier: null
type: marketplace
value:
marketplace_plugin_unique_identifier: langgenius/gemini:0.5.12@2a2bf8f78552bd52b1d2e51995daaa7b7c04b2572b29e661b14c1b773ab8d45a
version: null
kind: app
version: 0.5.0
workflow:
conversation_variables: []
environment_variables: []
features:
file_upload:
allowed_file_extensions:
- .JPG
- .JPEG
- .PNG
- .GIF
- .WEBP
- .SVG
allowed_file_types:
- image
allowed_file_upload_methods:
- local_file
- remote_url
enabled: false
fileUploadConfig:
audio_file_size_limit: 50
batch_count_limit: 5
file_size_limit: 15
image_file_size_limit: 10
video_file_size_limit: 100
workflow_file_upload_limit: 10
image:
enabled: false
number_limits: 3
transfer_methods:
- local_file
- remote_url
number_limits: 3
opening_statement: ''
retriever_resource:
enabled: true
sensitive_word_avoidance:
enabled: false
speech_to_text:
enabled: false
suggested_questions: []
suggested_questions_after_answer:
enabled: false
text_to_speech:
enabled: false
language: ''
voice: ''
graph:
edges:
- data:
sourceType: llm
targetType: answer
id: llm-answer
source: llm
sourceHandle: source
target: answer
targetHandle: target
type: custom
- data:
isInLoop: false
sourceType: start
targetType: knowledge-retrieval
id: 1763644874951-source-1763644901024-target
source: '1763644874951'
sourceHandle: source
target: '1763644901024'
targetHandle: target
type: custom
zIndex: 0
- data:
isInLoop: false
sourceType: knowledge-retrieval
targetType: llm
id: 1763644901024-source-llm-target
source: '1763644901024'
sourceHandle: source
target: llm
targetHandle: target
type: custom
zIndex: 0
nodes:
- data:
selected: false
title: User Input
type: start
variables: []
height: 73
id: '1763644874951'
position:
x: 38
y: 241
positionAbsolute:
x: 38
y: 241
selected: false
sourcePosition: right
targetPosition: left
type: custom
width: 242
- data:
context:
enabled: true
variable_selector:
- sys
- query
memory:
query_prompt_template: '{{#sys.query#}}
{{#sys.files#}}'
role_prefix:
assistant: ''
user: ''
window:
enabled: false
size: 10
model:
completion_params:
temperature: 0.7
mode: chat
name: gemini-2.5-flash-lite
provider: langgenius/gemini/google
prompt_template:
- id: 68dd7e7c-862f-47d7-90a0-8dbe0caddd77
role: system
text: "\nYou are a dedicated Sales Manager and Customer Support Representative\
\ specializing in office writing tools. Your primary goal is to assist\
\ customers in finding the perfect product by deeply understanding their\
\ needs and providing comprehensive details, features, and up-to-the-minute\
\ availability from our inventory.\nWhen a user asks a question, use the\
\ provided context about our office writing tools catalog to formulate\
\ your response.\n**Instructions:**\n1. **Identify User Intent:** Understand\
\ what the user is looking for (e.g., specific product, category, recommendation,\n\
comparison, price range, attributes).\n2. **Utilize Context:** Refer to\
\ the office_writing_tools_catalog.csv data provided in the '{{knowledge.\n\
office_writing_too...}}* variable. Extract relevant product names, categories,\
\ descriptions, prices, sizes, colors, and materials.\n\uFEFF\uFEFF\uFEFF\
**Provide Comprehensive Details:** For identified products, list key features,\
\ attributes, and pricing.\n\uFEFF\uFEFF\uFEFF**Maintain Conversational\
\ Context:** Respond in a friendly, helpful, and professional tone. Remember\
\ previous turns\nin the conversation.\n5. **Address Availability (Simulated):**\
\ Since we don't have real-time inventory, you can phrase availability\
\ generally,\ne. g.,\n\"These items are typically in stock,\" or \"We\
\ usually have a good selection of these available.\"\n\uFEFF\uFEFF\uFEFF\
**Handle No Matches:** If the provided context does not contain information\
\ relevant to the user's query, politely state that you couldn't find\
\ a matching product in the catalog and offer to help with something else\
\ or suggest broader categories.\n\uFEFF\uFEFF\uFEFF**Encourage Further\
\ Questions:** Always invite follow-up questions to continue assisting\
\ the user.\n**Example Interaction Flow:**\nUser: \"Do you have blue ballpoint\
\ pens?\"\nAI: \"Yes, we certainly do! We have the 'Blue Ballpoint Pen'\
\ which is a classic retractable pen with smooth blue ink, priced at $1.50.\
\ It's a medium size and made of plastic. These are typically in stock.\
\ Is there anything else you'd like to know about it, or perhaps another\
\ type of pen?\"\nUser: \"I need something for organizing my desk.\"\n\
AI: \"Certainly! For organizing your desk, we have a few great options.\
\ For example, the 'Desk Organizer' is a multi-compartment item for pens,\
\ pencils, and small items, priced at $19.99,\nmade of mesh metal. We\
\ also have the\n'Document\nTray (Mesh)' for letter/A4 papers at $17.50,\
\ and a 'Pen Holder' for $7.00. Which of these sounds most interesting,\
\ would you like to explore other desk accessories?\"\nNow, based on the\
\ user's {{#sys.query#}} provide the best possible answer using the provided\
\ {{#context#}}.\n\n\n"
- id: 3295d5cd-df1f-4c19-b9ef-983ddfb6642d
role: user
text: ''
selected: false
title: LLM
type: llm
vision:
enabled: false
height: 88
id: llm
position:
x: 603
y: 241
positionAbsolute:
x: 603
y: 241
selected: true
sourcePosition: right
targetPosition: left
type: custom
width: 242
- data:
answer: '{{#llm.text#}}'
selected: false
title: Answer
type: answer
variables: []
height: 103
id: answer
position:
x: 875.6911171693694
y: 241
positionAbsolute:
x: 875.6911171693694
y: 241
selected: false
sourcePosition: right
targetPosition: left
type: custom
width: 242
- data:
dataset_ids:
- Uh2PGtPpYOw26Hlf4hVp2UZoZaKw1tn8fF7eVJILOh0xwUeYPhPMBDp611riGULx
multiple_retrieval_config:
reranking_enable: false
reranking_mode: weighted_score
score_threshold: null
top_k: 4
weights:
keyword_setting:
keyword_weight: 0.4
vector_setting:
embedding_model_name: gemini-embedding-001
embedding_provider_name: langgenius/gemini/google
vector_weight: 0.6
weight_type: customized
query_variable_selector:
- '1763644874951'
- sys.query
retrieval_mode: multiple
selected: false
title: Knowledge Retrieval
type: knowledge-retrieval
height: 52
id: '1763644901024'
position:
x: 319
y: 83
positionAbsolute:
x: 319
y: 83
selected: false
sourcePosition: right
targetPosition: left
type: custom
width: 242
viewport:
x: 14.465624141107696
y: 161.3508892306686
zoom: 0.8190190956202208
rag_pipeline_variables: []

108
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@ -0,0 +1,108 @@
# App 4 - Multi-agent Customer Chatbot: Office Writing Tools Sales & Support
## 1. Overview
The "App 4 - Multi-agent customer chatbot" is an advanced conversational AI designed to act as a dedicated Sales Manager and Customer Support Representative for office writing tools. Its primary function is to assist users in finding the perfect product by understanding their needs, providing comprehensive details, and simulated availability directly from a product catalog. The chatbot leverages a knowledge base of office writing tools and a powerful LLM to deliver human-like, context-aware responses.
## 2. Key Features
* **Conversational Interface:** Users can ask natural language questions about office writing tools (e.g., "Show me pens under $10" or "Do you have eco-friendly notebooks?").
* **Product Information Retrieval:** Utilizes a dedicated knowledge base (`office_writing_tools_catalog.csv`) to retrieve relevant product details.
* **Hybrid Search:** Combines vector search (semantic understanding) and full-text search (keyword matching) for comprehensive and accurate product retrieval.
* **Weighted Retrieval:** Prioritizes semantic understanding (60%) over keyword matching (40%) to cater to both conceptual and specific product queries.
* **Contextual Responses:** The LLM maintains conversational context, allowing for follow-up questions and a natural interaction flow.
* **Detailed Product Answers:** Provides comprehensive details, features, and simulated availability for identified products.
* **Gemini-powered LLM:** Employs the `gemini-2.5-flash-lite` model for efficient and high-quality natural language generation.
## 3. Technical Configuration
### 3.1. Application Details
* **App Name:** App 4 - Multi-agent customer chatbot
* **Description:** Documentation, PDF, and source can be found under the following link: `https://drive.google.com/drive/folders/13IXNtJGFKZnBelD2caNwWF8qo8LAVnos?usp=sharing`
* **Icon:** 🤖
* **Mode:** Advanced Chat
* **Version:** 0.5.0
### 3.2. Workflow Structure
The chatbot operates on a sequential workflow:
1. **User Input:** Receives the user's natural language query.
2. **Knowledge Retrieval:** Processes the user's query against the `office_writing_tools_catalog.csv` knowledge base.
3. **LLM (Language Model):** Receives the user's query and the retrieved context from the knowledge base, then generates a human-like response.
4. **Answer:** Delivers the LLM's response to the user.
### 3.3. Knowledge Base (`office_writing_tools_catalog.csv`)
* **Purpose:** Stores detailed information for 100 diverse office writing tools, including `product_id`, `product_name`, `category`, `description`, `price`, `size`, `color`, and `material`.
* **Chunk Settings:**
* **Chunking Mode:** General text chunking.
* **Delimiter:** `\n` (single newline character) - Ensures each product record is treated as a distinct chunk.
* **Maximum Chunk Length:** 1024 characters.
* **Chunk Overlap:** 50 characters.
* **Text Pre-processing Rules:** Replaces consecutive spaces, newlines, and tabs; URLs and email addresses are not deleted.
* **Index Method:** High Quality (uses embedding model for precise retrieval).
* **Embedding Model:** `text-embedding-3-large` (or `gemini-embedding-001` as specified in the workflow).
* **Retrieval Setting:**
* **Type:** Hybrid Search (Vector Search + Full-Text Search).
* **Rerank Model:** Disabled (due to platform limitations).
* **Weighted Score:** Enabled, with a balance of **Semantic 0.6** and **Keyword 0.4**.
* **Top K:** 4 (retrieves the top 4 most relevant chunks).
* **Score Threshold:** Not explicitly set in the YAML, implying a default or disabled state.
### 3.4. LLM (Language Model)
* **Provider:** langgenius/gemini/google
* **Model Name:** `gemini-2.5-flash-lite`
* **Mode:** Chat
* **Temperature:** 0.7 (provides a balance of creativity and consistency in responses).
* **Context:** Enabled, using `sys.query` for user input.
* **System Prompt:**
```
Welcome! I am your dedicated Sales Manager and Customer Support Representative for office writing tools. My goal is to help you find the perfect product by deeply understanding your needs and providing comprehensive details, features, and—most importantly—up-to-the-minute availability straight from our inventory.
You are a dedicated Sales Manager and Customer Support Representative specializing in office writing tools. Your primary goal is to assist customers in finding the perfect product by deeply understanding their needs and providing comprehensive details, features, and up-to-the-minute availability from our inventory.
When a user asks a question, use the provided context about our office writing tools catalog to formulate your response.
**Instructions:**
1. **Identify User Intent:** Understand what the user is looking for (e.g., specific product, category, recommendation, comparison, price range, attributes).
2. **Utilize Context:** Refer to the `office_writing_tools_catalog.csv` data provided in the `{{knowledge.office_writing_too...}}` variable. Extract relevant product names, categories, descriptions, prices, sizes, colors, and materials.
3. **Provide Comprehensive Details:** For identified products, list key features, attributes, and pricing.
4. **Maintain Conversational Context:** Respond in a friendly, helpful, and professional tone. Remember previous turns in the conversation.
5. **Address Availability (Simulated):** Since we don't have real-time inventory, you can phrase availability generally, e.g., "These items are typically in stock," or "We usually have a good selection of these available."
6. **Handle No Matches:** If the provided context does not contain information relevant to the user's query, politely state that you couldn't find a matching product in the catalog and offer to help with something else or suggest broader categories.
7. **Encourage Further Questions:** Always invite follow-up questions to continue assisting the user.
**Example Interaction Flow:**
User: "Do you have blue ballpoint pens?"
AI: "Yes, we certainly do! We have the 'Blue Ballpoint Pen' which is a classic retractable pen with smooth blue ink, priced at $1.50. It's a medium size and made of plastic. These are typically in stock. Is there anything else you'd like to know about it, or perhaps another type of pen?"
User: "I need something for organizing my desk."
AI: "Certainly! For organizing your desk, we have a few great options. For example, the 'Desk Organizer' is a multi-compartment item for pens, pencils, and small items, priced at $19.99, made of mesh metal. We also have the 'Document Tray (Mesh)' for letter/A4 papers at $17.50, and a 'Pen Holder' for $7.00. Which of these sounds most interesting, or would you like to explore other desk accessories?"
Now, based on the user's {{#sys.query#}} provide the best possible answer using the provided {{#context#}}.
```
### 3.5. Other Features
* **File Upload:** Disabled.
* **Image Upload:** Disabled.
* **Retriever Resource:** Enabled.
* **Sensitive Word Avoidance:** Disabled.
* **Speech-to-Text/Text-to-Speech:** Disabled.
* **Suggested Questions:** Disabled.
## 4. Usage and Interaction Tips
Users can interact with the chatbot by asking natural language questions about office writing tools. Here are some examples of what you can ask:
* **Find Specific Products:** "Do you have a blue ballpoint pen?", "Show me mechanical pencils.", "I need a black permanent marker."
* **Explore Categories:** "What kind of notebooks are available?", "List all desk accessories.", "Show me your cutting tools."
* **Get Product Details:** "Tell me about the 'Fountain Pen (Black Ink)'.", "What's the price of the 'Electric Pencil Sharpener'?", "What material is the 'Desk Organizer' made from?"
* **Compare Items:** "What's the difference between a gel pen and a rollerball pen?", "Which is better for detailed work: fine-tip markers or colored pencils?"
* **Ask for Recommendations:** "Suggest some eco-friendly writing tools.", "I need something for organizing documents, any ideas?", "What are good options for presentations?"
* **Filter by Attributes:** "Show me pens under $10.", "Do you have any large desk pads?", "Are there any white erasers?"
The chatbot is designed to maintain conversational context, so feel free to ask follow-up questions to refine your search or get more details.

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id,question,answer,category,difficulty_level,support_type
1,What is the typical onboarding process for new hires?,"The onboarding process usually includes orientation sessions, paperwork completion, introduction to team members, system access setup, and initial training. This typically spans 1-2 weeks and involves HR, your direct manager, and assigned mentors.",Onboarding Process,beginner,New hire Training
2,When do I get my company ID and access badges?,Company IDs and access badges are typically issued on your first day during orientation. You'll need to bring a government-issued photo ID for verification. Temporary access may be provided if there are delays.,Onboarding Process,beginner,New hire Training
3,How long is the probationary period for new employees?,"The probationary period is usually 90 days for most positions. During this time, your performance will be evaluated regularly, and you'll have check-ins with your manager to discuss progress and address any concerns.",Onboarding Process,beginner,New hire Training
4,What should I wear on my first day?,"Dress code varies by company and role. Business casual is typically safe for most office environments. When in doubt, it's better to be slightly overdressed. You can observe what colleagues wear after starting.",Onboarding Process,beginner,New hire Training
5,When will I receive my first paycheck?,"Pay schedules vary by company, but most pay bi-weekly or semi-monthly. Your first paycheck might be delayed if you start mid-pay period. Ask HR for the specific pay schedule and direct deposit setup.",Benefits and Compensation,beginner,New hire Training
6,What benefits am I eligible for as a new employee?,"Benefits typically include health insurance, dental, vision, retirement plans, paid time off, and professional development opportunities. Eligibility periods vary, with some benefits starting immediately and others after 30-90 days.",Benefits and Compensation,beginner,New hire Training
7,How do I enroll in health insurance?,HR will provide enrollment forms and information during orientation. You'll typically have 30 days from your start date to enroll. Consider your needs carefully as changes are usually only allowed during open enrollment or life events.,Benefits and Compensation,intermediate,New hire Training
8,What is the company policy on paid time off?,"PTO policies vary but typically include vacation days, sick leave, and personal days. Accrual rates increase with tenure. Check the employee handbook for specific details on accrual, approval process, and carryover policies.",Benefits and Compensation,intermediate,New hire Training
9,Does the company offer a retirement plan?,"Most companies offer 401(k) or similar retirement plans. Many provide matching contributions up to a certain percentage. You can enroll anytime, but consider starting early to benefit from compound growth.",Benefits and Compensation,intermediate,New hire Training
10,Are there professional development opportunities available?,"Yes, companies typically offer training programs, tuition reimbursement, conference attendance, and certification support. Discuss your development goals with your manager during performance reviews.",Career Development,intermediate,On-the-Job Training (OJT)
11,How often are performance reviews conducted?,"Performance reviews are typically conducted quarterly or annually, with regular check-ins in between. These reviews assess progress, set goals, and discuss development opportunities.",Performance Expectations,beginner,On-the-Job Training (OJT)
12,What are the key performance indicators for my role?,"KPIs vary by position but may include productivity metrics, quality measures, customer satisfaction scores, or project completion rates. Your manager should provide specific KPIs during your first week.",Performance Expectations,intermediate,On-the-Job Training (OJT)
13,How do I set professional development goals?,"Work with your manager to set SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound). Consider both short-term skills and long-term career aspirations. Review and adjust goals quarterly.",Career Development,intermediate,On-the-Job Training (OJT)
14,What training programs are available for new hires?,"New hire training typically includes company culture, systems training, job-specific skills, and compliance courses. Programs may be instructor-led, online, or a combination of both.",Training Programs,beginner,New hire Training
15,How do I access the company's learning management system?,You'll receive login credentials during orientation. The LMS is usually accessible through the company intranet. Contact IT or HR if you have trouble accessing the system.,Tools and Software,beginner,New hire Training
16,What software tools will I need to learn?,"This varies by role but commonly includes Microsoft Office, communication platforms (Slack/Teams), project management tools, and industry-specific software. Training resources are typically provided.",Tools and Software,beginner,New hire Training
17,Is technical training provided for required software?,"Yes, companies typically provide training through vendor documentation, online courses, workshops, or peer mentoring. Don't hesitate to ask for additional training if needed.",Training Programs,intermediate,New hire Training
18,How do I request IT support?,"Contact the IT help desk through the designated portal, email, or phone number. Provide detailed information about your issue, including error messages and steps to reproduce the problem.",Tools and Software,beginner,New hire Training
19,What is the company's communication policy?,"Communication policies typically cover email etiquette, response time expectations, appropriate channels for different types of communication, and confidentiality requirements.",Communication and Collaboration,beginner,New hire Training
20,How do I schedule meetings with my team?,"Use the company's calendar system (Outlook, Google Calendar, etc.) to check availability and send invitations. Include clear agendas and relevant materials. Respect working hours and time zones.",Communication and Collaboration,beginner,New hire Training
21,What is the preferred method for team communication?,"Most companies use a combination of email for formal communication, instant messaging for quick questions, and meetings for complex discussions. Follow your team's established patterns.",Communication and Collaboration,beginner,New hire Training
22,How do I join project teams?,"Express interest to your manager or the project lead. Highlight relevant skills and availability. Some companies have formal project assignment processes, while others are more informal.",Project Management,intermediate,On-the-Job Training (OJT)
23,What project management tools does the company use?,"Common tools include Jira, Asana, Trello, or Microsoft Project. You'll receive training and access during onboarding. Ask your team about specific workflows and best practices.",Tools and Software,beginner,On-the-Job Training (OJT)
24,How do I report project progress?,"Progress reporting varies by company but typically includes weekly status updates, sprint reviews, or milestone reports. Use the designated templates and follow established timelines.",Project Management,intermediate,On-the-Job Training (OJT)
25,What is the company's policy on remote work?,"Remote work policies vary widely. Some companies are fully remote, others hybrid, and some require office presence. Check with HR about specific policies, equipment provision, and expectations.",Remote Work Guidelines,beginner,New hire Training
26,How do I set up my home office for remote work?,"Ensure reliable internet, proper ergonomics, necessary equipment, and a quiet workspace. The company may provide some equipment. Follow security guidelines for company data.",Remote Work Guidelines,intermediate,New hire Training
27,What cybersecurity measures should I follow?,"Use strong passwords, enable two-factor authentication, avoid public WiFi for company work, keep software updated, and report suspicious emails. Follow all security protocols provided by IT.",Health and Safety,intermediate,New hire Training
28,How do I report workplace safety concerns?,"Report safety concerns immediately to your manager, HR, or the designated safety officer. Document the issue and follow up to ensure resolution. Don't wait until someone gets hurt.",Health and Safety,beginner,New hire Training
29,What emergency procedures should I know?,"Learn evacuation routes, assembly points, first aid locations, and emergency contacts. Participate in drills and know who to contact in different emergency situations.",Health and Safety,beginner,New hire Training
30,Does the company offer mental health support?,"Many companies offer EAP (Employee Assistance Programs), counseling services, mental health days, and wellness resources. These are typically confidential and free to use.",Benefits and Compensation,intermediate,New hire Training
31,How do I request time off?,"Use the company's HR system or designated process to request time off. Provide advance notice, check team calendars, and ensure coverage. Follow approval workflows.",Benefits and Compensation,beginner,New hire Training
32,What is the company's holiday schedule?,Companies typically observe major holidays and may offer additional floating holidays. Check the company calendar for specific dates and your location's holiday schedule.,Benefits and Compensation,beginner,New hire Training
33,How do sick days work?,Sick day policies vary but typically include paid sick leave and may require documentation for extended absences. Notify your manager as soon as possible and follow call-out procedures.,Benefits and Compensation,beginner,New hire Training
34,Can I work flexible hours?,"Flexible work arrangements vary by company and role. Discuss options with your manager, considering team needs and core collaboration hours. Document any agreements in writing.",Remote Work Guidelines,intermediate,New hire Training
35,What is the dress code policy?,Dress codes range from business formal to casual. Observe colleagues and ask HR if unsure. Dress appropriately for client meetings and company events.,Workplace Culture,beginner,New hire Training
36,How do I build relationships with colleagues?,"Introduce yourself, participate in team activities, ask questions, offer help, and schedule virtual or in-person coffee meetings. Be genuine and show interest in others.",Workplace Culture,intermediate,New hire Training
37,What social activities does the company organize?,"Many companies organize team lunches, happy hours, holiday parties, volunteer events, and sports teams. Participation is usually optional but encouraged for team building.",Workplace Culture,beginner,New hire Training
38,How do I navigate office politics?,"Focus on building genuine relationships, delivering quality work, communicating professionally, and staying neutral. Avoid gossip and maintain confidentiality.",Workplace Culture,advanced,On-the-Job Training (OJT)
39,What is the company's policy on social media use?,"Policies typically cover personal social media use during work hours, representing the company online, and confidentiality. Be professional and avoid controversial topics.",Communication and Collaboration,intermediate,New hire Training
40,How do I handle conflicts with coworkers?,"Address conflicts directly but professionally, focus on behavior not personality, listen actively, and seek HR mediation if needed. Document serious issues.",Communication and Collaboration,advanced,On-the-Job Training (OJT)
41,What mentorship programs are available?,Many companies offer formal mentorship programs pairing new hires with experienced employees. Ask HR about available programs or seek informal mentoring relationships.,Mentorship and Support,intermediate,On-the-Job Training (OJT)
42,How do I find a mentor?,"Identify potential mentors whose experience aligns with your goals, request a meeting to discuss mentorship, be clear about your expectations, and respect their time commitment.",Mentorship and Support,intermediate,On-the-Job Training (OJT)
43,What resources are available for skill development?,"Resources include online courses, workshops, conferences, tuition reimbursement, internal training, and stretch assignments. Create a development plan with your manager.",Career Development,intermediate,On-the-Job Training (OJT)
44,How do I request training budget?,Discuss training needs with your manager during performance reviews or goal-setting. Submit formal requests with cost-benefit analysis and alignment with company objectives.,Career Development,intermediate,On-the-Job Training (OJT)
45,What certifications are valuable in my field?,"Research industry-recognized certifications, ask senior colleagues about valuable credentials, and consider company requirements. Some companies offer certification support programs.",Career Development,advanced,On-the-Job Training (OJT)
46,How do I prepare for my first performance review?,"Document achievements, gather feedback from colleagues, review goals, assess challenges, and prepare questions about development opportunities. Be specific with examples.",Performance Expectations,intermediate,On-the-Job Training (OJT)
47,What should I include in my self-assessment?,"Include accomplishments, challenges overcome, skills developed, goals achieved, areas for improvement, and future aspirations. Use metrics and specific examples.",Performance Expectations,intermediate,On-the-Job Training (OJT)
48,How do I handle constructive feedback?,"Listen actively, ask clarifying questions, thank the person for feedback, reflect on the input, create an action plan, and follow up on progress.",Performance Expectations,intermediate,On-the-Job Training (OJT)
49,What if I disagree with my performance review?,"Schedule a meeting with your manager, provide specific examples and documentation, stay professional, focus on facts, and consider HR mediation if needed.",Performance Expectations,advanced,On-the-Job Training (OJT)
50,How do I negotiate a salary increase?,"Research market rates, document achievements, time the request appropriately, prepare a business case, schedule a formal meeting, and be prepared to compromise.",Benefits and Compensation,advanced,On-the-Job Training (OJT)
51,What is the promotion process?,"Promotion processes vary but typically include performance reviews, skill assessments, experience requirements, and available positions. Discuss career paths with your manager.",Career Development,intermediate,On-the-Job Training (OJT)
52,How do I express interest in advancement?,"Schedule career discussions with your manager, express your goals clearly, take on additional responsibilities, develop required skills, and document your achievements.",Career Development,intermediate,On-the-Job Training (OJT)
53,What internal job opportunities are available?,"Check internal job boards, discuss opportunities with your manager and HR, network with other departments, and apply through formal internal application processes.",Career Development,intermediate,On-the-Job Training (OJT)
54,How do I transfer to another department?,"Research opportunities, discuss with your current manager, meet with the target department, follow formal transfer processes, and ensure proper transition planning.",Career Development,advanced,On-the-Job Training (OJT)
55,What networking opportunities exist?,"Attend company events, join employee resource groups, participate in industry conferences, use internal social platforms, and schedule informational interviews.",Career Development,intermediate,On-the-Job Training (OJT)
56,How do I join employee resource groups?,"Contact the group leaders, attend meetings, participate in events, and consider leadership roles. ERGs focus on diversity, inclusion, and shared interests.",Workplace Culture,beginner,New hire Training
57,What is the company's policy on diversity and inclusion?,"Most companies have formal D&I initiatives, training programs, and policies promoting equal opportunity. Participate in training and report any discrimination concerns.",Workplace Culture,intermediate,New hire Training
58,How do I report discrimination or harassment?,"Report immediately to HR, your manager, or the designated ethics hotline. Document incidents with dates, times, witnesses, and specific details. All reports are typically confidential.",Health and Safety,beginner,New hire Training
59,What confidentiality agreements do I need to sign?,"New hires typically sign NDAs and confidentiality agreements covering company information, trade secrets, and client data. Understand your obligations before signing.",Legal and Compliance,intermediate,New hire Training
60,How do I handle confidential information?,"Store securely, share only with authorized personnel, use encryption when required, follow data retention policies, and avoid discussing in public areas.",Legal and Compliance,intermediate,New hire Training
61,What compliance training is required?,"Common requirements include anti-harassment, data security, ethics, industry-specific regulations, and safety training. Complete all required courses by the deadlines.",Training Programs,beginner,New hire Training
62,How often do I need to complete compliance training?,"Compliance training is typically annual, with some courses required quarterly or upon role changes. Track your completion status and set calendar reminders.",Training Programs,beginner,New hire Training
63,What is the company's expense policy?,"Expense policies cover travel, meals, supplies, and client entertainment. Keep receipts, follow approval processes, submit timely, and use company cards when available.",Benefits and Compensation,intermediate,New hire Training
64,How do I submit expense reports?,"Use the company's expense management system, itemize expenses, attach receipts, follow approval workflows, and submit within the designated timeframe.",Benefits and Compensation,beginner,New hire Training
65,What travel benefits are available?,"Benefits may include travel insurance, accommodation partnerships, transportation discounts, and per diems. Check the travel policy and book through approved channels.",Benefits and Compensation,intermediate,New hire Training
66,How do I book business travel?,"Follow company travel procedures, use approved vendors, get necessary approvals, book in advance for better rates, and keep all documentation.",Benefits and Compensation,beginner,New hire Training
67,What is the company's policy on business entertainment?,"Policies typically cover approval requirements, spending limits, appropriate venues, documentation needs, and entertainment of government officials.",Legal and Compliance,intermediate,New hire Training
68,How do I handle client gifts?,"Many companies have policies on giving and receiving gifts, including value limits, approval requirements, and disclosure rules. When in doubt, check with compliance.",Legal and Compliance,intermediate,New hire Training
69,What intellectual property policies apply?,"IP created during employment typically belongs to the company. Understand patent processes, copyright rules, and confidentiality obligations.",Legal and Compliance,advanced,On-the-Job Training (OJT)
70,How do I protect company data on personal devices?,"Use company-approved security software, enable encryption, set strong passwords, avoid public WiFi, and report lost devices immediately to IT.",Health and Safety,intermediate,New hire Training
71,What is the company's social responsibility program?,"Many companies have CSR initiatives including volunteer programs, sustainability efforts, community partnerships, and charitable giving. Participate through company channels.",Workplace Culture,intermediate,New hire Training
72,How can I get involved in company volunteer activities?,"Check internal communications for volunteer opportunities, join the CSR committee, suggest projects, and use volunteer time off if available.",Workplace Culture,beginner,New hire Training
73,What sustainability practices does the company follow?,"Practices may include recycling programs, energy conservation, remote work options, sustainable procurement, and carbon footprint reduction initiatives.",Workplace Culture,intermediate,New hire Training
74,How do I report ethical concerns?,"Use anonymous hotlines, contact compliance officers, or speak with HR. Document concerns specifically and follow up if no action is taken.",Legal and Compliance,intermediate,New hire Training
75,What is the company's code of conduct?,"The code of conduct outlines expected behavior, ethical standards, compliance requirements, and consequences for violations. Read carefully during onboarding.",Legal and Compliance,beginner,New hire Training
76,How do I handle conflicts of interest?,"Disclose potential conflicts to your manager or compliance department, avoid situations that could compromise judgment, and follow company procedures for resolution.",Legal and Compliance,advanced,On-the-Job Training (OJT)
77,What wellness programs are available?,"Programs may include fitness challenges, health screenings, mental health resources, ergonomic assessments, and wellness stipends. Check HR portal for available options.",Benefits and Compensation,intermediate,New hire Training
78,How do I access employee assistance programs?,"EAPs are typically confidential and accessible 24/7 through phone numbers, websites, or apps. Services include counseling, financial advice, and legal consultation.",Benefits and Compensation,beginner,New hire Training
79,What parental leave policies exist?,"Policies vary but may include maternity/paternity leave, adoption leave, and flexible return options. Check eligibility requirements and advance notice needs.",Benefits and Compensation,intermediate,New hire Training
80,How do I request parental leave?,"Notify HR and your manager as soon as possible, complete required paperwork, discuss coverage plans, and understand your rights and responsibilities.",Benefits and Compensation,intermediate,New hire Training
81,What is the company's policy on breastfeeding accommodations?,"Companies must provide private space, break time, and storage options. Coordinate with HR to arrange necessary accommodations.",Health and Safety,beginner,New hire Training
82,How do I request disability accommodations?,"Contact HR to discuss your needs, provide medical documentation if required, and participate in the interactive process to find suitable accommodations.",Health and Safety,intermediate,New hire Training
83,What is the policy on religious accommodations?,Companies must accommodate religious practices unless it causes undue hardship. Request accommodations through HR and provide advance notice when possible.,Legal and Compliance,intermediate,New hire Training
84,How do I handle jury duty or military service?,"Notify your manager and HR immediately, provide required documentation, and understand your rights regarding job protection and pay continuation.",Legal and Compliance,beginner,New hire Training
85,What is the company's policy on moonlighting?,Policies vary from prohibiting outside employment to allowing it with disclosure. Check your employment agreement and discuss with HR if considering outside work.,Legal and Compliance,advanced,On-the-Job Training (OJT)
86,How do I handle social media connections with colleagues?,"Consider professional boundaries, privacy settings, company policies, and potential conflicts. Keep interactions professional and avoid controversial topics.",Communication and Collaboration,intermediate,New hire Training
87,What is the appropriate use of company equipment?,"Use equipment primarily for work, follow acceptable use policies, report damage immediately, and return all items upon separation from the company.",Tools and Software,beginner,New hire Training
88,How do I set up my voicemail and email signature?,"Follow IT instructions for voicemail setup. Use the company-approved email signature format including your name, title, and contact information.",Tools and Software,beginner,New hire Training
89,What is the company's meeting culture?,"Observe meeting norms, arrive on time, participate actively, follow agendas, take notes, and follow up on action items. Respect everyone's time and contributions.",Communication and Collaboration,beginner,New hire Training
90,How do I prepare for meetings?,"Review agendas, prepare materials, research topics, formulate questions, test technology, and arrive early. Follow up with meeting notes and action items.",Communication and Collaboration,intermediate,New hire Training
91,What is the decision-making process?,"Processes vary but may include consensus building, hierarchical approval, collaborative discussions, or data-driven approaches. Understand your role in each decision type.",Project Management,intermediate,On-the-Job Training (OJT)
92,How do I escalate issues appropriately?,"Follow the chain of command, document the issue, propose solutions, choose the right timing, and be professional. Skip levels only when necessary.",Problem-Solving,intermediate,On-the-Job Training (OJT)
93,What problem-solving methodologies are used?,"Common approaches include root cause analysis, 5 Whys, fishbone diagrams, SWOT analysis, and design thinking. Learn and apply the company's preferred methods.",Problem-Solving,advanced,On-the-Job Training (OJT)
94,How do I handle customer complaints?,"Listen actively, empathize, apologize sincerely, investigate thoroughly, offer solutions, follow up, and document the interaction. Escalate when necessary.",Problem-Solving,intermediate,On-the-Job Training (OJT)
95,What is the company's approach to innovation?,"Approaches may include suggestion programs, hackathons, innovation labs, cross-functional teams, and continuous improvement initiatives. Participate and contribute ideas.",Career Development,intermediate,On-the-Job Training (OJT)
96,How do I submit improvement suggestions?,"Use formal suggestion systems, discuss with your manager, present data-backed proposals, pilot small changes, and measure results. Follow up on implementation.",Career Development,intermediate,On-the-Job Training (OJT)
97,What continuous learning opportunities exist?,"Opportunities include lunch-and-learns, webinars, book clubs, mentoring, job rotation, and online learning platforms. Create a personal learning plan.",Training Programs,intermediate,New hire Training
98,How do I stay current with industry trends?,"Read industry publications, attend conferences, join professional associations, network with peers, and participate in relevant online communities.",Career Development,advanced,On-the-Job Training (OJT)
99,What is the company's approach to change management?,"Approaches may include communication plans, training programs, stakeholder engagement, and feedback mechanisms. Stay flexible and participate in change initiatives.",Project Management,advanced,On-the-Job Training (OJT)
100,How do I handle job transitions within the company?,"Research new roles, discuss with current management, prepare transition plans, train replacements, document processes, and maintain relationships during transitions.",Career Development,advanced,On-the-Job Training (OJT)
101,What is the company's policy on overtime?,"Overtime policies vary by location and role. Non-exempt employees typically receive overtime pay, while exempt employees may receive comp time. Get manager approval before working overtime.",Benefits and Compensation,intermediate,New hire Training
102,How do I request a flexible work schedule?,"Discuss options with your manager, propose a trial period, ensure team coverage, document the arrangement, and measure productivity. Consider core collaboration hours.",Remote Work Guidelines,intermediate,New hire Training
103,What is the process for requesting additional resources?,"Justify the business need, research costs, prepare a proposal, get manager approval, and follow procurement procedures. Track ROI for resource investments.",Project Management,intermediate,On-the-Job Training (OJT)
104,How do I handle competing priorities?,"Assess urgency and importance, communicate with stakeholders, negotiate deadlines, seek manager guidance, and document decisions. Use prioritization frameworks like Eisenhower Matrix.",Problem-Solving,intermediate,On-the-Job Training (OJT)
105,What is the company's approach to knowledge sharing?,"Approaches may include wikis, documentation systems, brown bag sessions, mentorship programs, and cross-training. Contribute actively and learn from others.",Communication and Collaboration,intermediate,New hire Training
106,How do I access company policies and procedures?,"Check the employee handbook, intranet portal, or HR information system. Ask HR or your manager for clarification on specific policies. Keep updated on policy changes.",Legal and Compliance,beginner,New hire Training
107,What is the process for reporting workplace injuries?,"Seek immediate medical attention, notify your supervisor and HR, complete incident reports, cooperate with investigations, and follow return-to-work procedures.",Health and Safety,beginner,New hire Training
108,How do I handle difficult conversations with colleagues?,"Prepare in advance, choose appropriate timing, use 'I' statements, listen actively, focus on behavior not personality, and follow up in writing.",Communication and Collaboration,advanced,On-the-Job Training (OJT)
109,What is the company's policy on drug testing?,"Policies vary by industry and location. Testing may be required pre-employment, randomly, for cause, or post-accident. Understand your rights and the testing process.",Legal and Compliance,intermediate,New hire Training
110,How do I request workplace accommodations for disabilities?,"Contact HR to begin the interactive process, provide medical documentation if needed, discuss reasonable accommodations, and maintain confidentiality.",Health and Safety,intermediate,New hire Training
111,What is the company's approach to performance improvement plans?,"PIPs provide structured support for underperforming employees. They include specific goals, timelines, resources, and regular check-ins. Take feedback constructively and actively participate.",Performance Expectations,advanced,On-the-Job Training (OJT)
112,How do I handle workplace gossip?,"Avoid participating, change the subject, walk away if necessary, report harmful gossip to HR, and focus on professional conversations.",Workplace Culture,intermediate,New hire Training
113,What is the company's policy on social media at work?,"Policies typically cover personal use during work hours, representing the company online, and confidentiality. Follow guidelines and maintain professionalism.",Communication and Collaboration,intermediate,New hire Training
114,How do I request a salary advance?,"Check company policies, submit a formal request to HR, justify the need, understand repayment terms, and consider alternatives like financial counseling.",Benefits and Compensation,advanced,On-the-Job Training (OJT)
115,What is the process for filing a grievance?,"Follow company grievance procedures, document issues with specific examples, attempt informal resolution first, then use formal channels if needed.",Legal and Compliance,intermediate,New hire Training
116,How do I handle a toxic work environment?,"Document specific incidents, speak with HR or management, focus on professional behavior, consider transfer options, and prioritize your well-being.",Health and Safety,advanced,On-the-Job Training (OJT)
117,What is the company's policy on references for former employees?,Many companies only verify employment dates and titles. Get permission before providing personal references and follow company guidelines.,Legal and Compliance,intermediate,New hire Training
118,How do I request a sabbatical or extended leave?,"Check eligibility requirements, discuss with your manager and HR, submit formal requests with justification, plan for coverage, and understand return expectations.",Benefits and Compensation,advanced,On-the-Job Training (OJT)
119,What is the company's approach to succession planning?,"Companies identify and develop high-potential employees for key roles. Express interest in growth, develop leadership skills, and participate in development programs.",Career Development,advanced,On-the-Job Training (OJT)
120,How do I handle micromanagement from my supervisor?,"Communicate proactively, deliver consistent results, request autonomy gradually, seek feedback on your work style, and discuss management preferences.",Communication and Collaboration,advanced,On-the-Job Training (OJT)
121,What is the company's policy on workplace relationships?,"Policies vary but may require disclosure, prohibit relationships between supervisors and direct reports, or have specific conduct guidelines. Check HR policies.",Legal and Compliance,intermediate,New hire Training
122,How do I request professional membership dues?,"Check company policies, justify business value, get manager approval, submit through expense processes, and maintain active participation.",Career Development,intermediate,On-the-Job Training (OJT)
123,What is the process for conducting market research?,"Define objectives, identify target markets, choose research methods, collect and analyze data, present findings, and make recommendations. Follow ethical guidelines.",Project Management,advanced,On-the-Job Training (OJT)
124,How do I handle imposter syndrome?,"Recognize common feelings, focus on achievements, seek feedback, find mentors, celebrate small wins, and remember that learning is normal.",Mentorship and Support,intermediate,On-the-Job Training (OJT)
125,What is the company's policy on whistleblowing?,"Policies protect employees reporting illegal or unethical conduct. Use anonymous hotlines, document concerns, and understand anti-retaliation protections.",Legal and Compliance,advanced,On-the-Job Training (OJT)
126,How do I request ergonomic equipment?,"Contact HR or facilities, complete ergonomic assessment forms, provide medical documentation if needed, and follow procurement procedures.",Health and Safety,beginner,New hire Training
127,What is the company's approach to customer feedback?,"Companies collect feedback through surveys, reviews, and direct communication. Participate in feedback processes and use insights for improvement.",Problem-Solving,intermediate,On-the-Job Training (OJT)
128,How do I handle a heavy workload?,"Prioritize tasks, communicate with your manager, delegate when possible, improve efficiency, and set realistic expectations. Don't suffer in silence.",Problem-Solving,intermediate,On-the-Job Training (OJT)
129,What is the company's policy on data privacy?,"Policies cover data collection, storage, sharing, and retention. Follow GDPR, CCPA, or other relevant regulations. Complete required training.",Legal and Compliance,intermediate,New hire Training
130,How do I request a workspace change?,"Discuss needs with your manager, contact facilities or HR, justify the request with business reasons, and follow office assignment procedures.",Health and Safety,beginner,New hire Training
131,What is the company's approach to innovation challenges?,"Many companies run hackathons, innovation contests, or suggestion programs. Participate actively, form teams, and submit creative solutions.",Career Development,intermediate,On-the-Job Training (OJT)
132,How do I handle cross-cultural communication?,"Learn about cultural differences, adapt communication styles, avoid assumptions, ask clarifying questions, and show respect for diverse perspectives.",Communication and Collaboration,advanced,On-the-Job Training (OJT)
133,What is the company's policy on political activities?,"Policies may restrict political activities during work hours, use of company resources, or representation of company views. Follow guidelines carefully.",Legal and Compliance,intermediate,New hire Training
134,How do I request tuition reimbursement?,"Check eligibility requirements, get pre-approval for courses, maintain good grades, submit receipts and transcripts, and understand service obligations.",Career Development,intermediate,On-the-Job Training (OJT)
135,What is the company's approach to sustainability?,"Initiatives may include recycling, energy conservation, sustainable procurement, and carbon reduction. Participate in green programs and suggest improvements.",Workplace Culture,intermediate,New hire Training
136,How do I handle a difficult client?,"Listen actively, empathize, stay professional, document interactions, involve your manager when needed, and focus on solutions not blame.",Problem-Solving,intermediate,On-the-Job Training (OJT)
137,What is the company's policy on non-compete agreements?,"Understand restrictions on post-employment activities, geographic limitations, and time duration. Seek legal advice before signing or if questions arise.",Legal and Compliance,advanced,On-the-Job Training (OJT)
138,How do I request a job share arrangement?,"Discuss with your manager and HR, propose a detailed plan, identify a job share partner, ensure coverage continuity, and document the arrangement.",Remote Work Guidelines,advanced,On-the-Job Training (OJT)
139,What is the company's approach to employee engagement?,"Programs may include surveys, recognition programs, team events, and feedback mechanisms. Participate actively and provide constructive input.",Workplace Culture,intermediate,On-the-Job Training (OJT)
140,How do I handle workplace stress?,"Identify stress sources, practice self-care, use company resources like EAP, set boundaries, and seek professional help if needed.",Health and Safety,intermediate,New hire Training
141,What is the company's policy on mobile device usage?,"Policies cover personal devices, company phones, data security, and acceptable use. Follow guidelines and report lost devices immediately.",Tools and Software,intermediate,New hire Training
142,How do I request a project budget increase?,"Justify with data, show ROI, present alternatives, get stakeholder buy-in, and follow formal approval processes. Document all communications.",Project Management,advanced,On-the-Job Training (OJT)
143,What is the company's approach to quality assurance?,"Processes may include testing protocols, quality metrics, continuous improvement, and customer feedback. Follow established QA procedures.",Project Management,intermediate,On-the-Job Training (OJT)
144,How do I handle a passive-aggressive colleague?,"Address behavior directly but professionally, document incidents, focus on work not personality, involve HR if necessary, and maintain professional boundaries.",Communication and Collaboration,advanced,On-the-Job Training (OJT)
145,What is the company's policy on travel expenses?,"Follow per diem rates, use approved vendors, keep receipts, submit timely reports, and get pre-approval for unusual expenses. Understand reimbursement timelines.",Benefits and Compensation,intermediate,New hire Training
146,How do I request a temporary reduction in hours?,"Discuss with your manager and HR, understand impact on benefits, propose a trial period, document the arrangement, and plan for return to full-time.",Remote Work Guidelines,advanced,On-the-Job Training (OJT)
147,What is the company's approach to crisis management?,"Plans cover communication protocols, emergency procedures, business continuity, and recovery strategies. Know your role in different scenarios.",Health and Safety,advanced,On-the-Job Training (OJT)
148,How do I handle a project that's behind schedule?,"Assess the situation, identify bottlenecks, communicate with stakeholders, adjust timelines or resources, and document lessons learned.",Problem-Solving,intermediate,On-the-Job Training (OJT)
149,What is the company's policy on background checks?,"Checks may be required for employment, promotions, or certain roles. Understand your rights regarding accuracy and dispute processes.",Legal and Compliance,intermediate,New hire Training
150,How do I request a change in reporting structure?,"Discuss with current manager, identify business reasons, approach potential new manager, get HR approval, and plan transition carefully.",Career Development,advanced,On-the-Job Training (OJT)
151,What is the company's approach to knowledge management?,"Systems may include document repositories, wikis, collaboration tools, and training programs. Contribute content and use resources effectively.",Communication and Collaboration,intermediate,New hire Training
152,How do I handle a colleague who takes credit for my work?,"Document your contributions, communicate directly if appropriate, involve your manager, focus on future prevention, and maintain professionalism.",Communication and Collaboration,advanced,On-the-Job Training (OJT)
153,What is the company's policy on social events?,"Events may be mandatory or optional, with varying expectations for attendance and behavior. Understand professional conduct expectations.",Workplace Culture,intermediate,New hire Training
154,How do I request a change in job responsibilities?,"Document current duties, identify desired changes, discuss with your manager, propose a transition plan, and get formal approval.",Career Development,intermediate,On-the-Job Training (OJT)
155,What is the company's approach to risk management?,"Processes include risk identification, assessment, mitigation strategies, and monitoring. Follow established protocols and report concerns.",Project Management,advanced,On-the-Job Training (OJT)
156,How do I handle a team conflict?,"Facilitate open communication, focus on interests not positions, seek common ground, involve HR if necessary, and document resolutions.",Problem-Solving,intermediate,On-the-Job Training (OJT)
157,What is the company's policy on email retention?,"Policies specify retention periods, legal holds, and deletion procedures. Follow guidelines and consult IT for questions.",Legal and Compliance,intermediate,New hire Training
158,How do I request a professional certification budget?,"Research certification value, get manager approval, submit budget requests, schedule exams, and share achievements with the team.",Career Development,intermediate,On-the-Job Training (OJT)
159,What is the company's approach to customer service standards?,"Standards may include response times, quality metrics, communication protocols, and satisfaction targets. Follow established service levels.",Problem-Solving,intermediate,On-the-Job Training (OJT)
160,How do I handle a micromanager who undermines my confidence?,"Build trust through consistent performance, communicate proactively, request specific feedback, document achievements, and seek mentorship support.",Mentorship and Support,advanced,On-the-Job Training (OJT)
161,What is the company's policy on remote work security?,"Use VPN, secure networks, company devices, encryption, and follow data protection protocols. Report security incidents immediately.",Health and Safety,intermediate,New hire Training
162,How do I request a change in work location?,"Discuss with your manager and HR, consider business needs, understand impact on team, follow transfer procedures, and provide adequate notice.",Remote Work Guidelines,intermediate,New hire Training
163,What is the company's approach to employee recognition?,"Programs may include awards, bonuses, public acknowledgment, and peer recognition. Participate in recognizing others and celebrate achievements.",Workplace Culture,intermediate,New hire Training
164,How do I handle a project with unclear requirements?,"Ask clarifying questions, document assumptions, seek stakeholder input, propose solutions, and get written confirmation before proceeding.",Problem-Solving,intermediate,On-the-Job Training (OJT)
165,What is the company's policy on contractor management?,"Policies cover hiring, supervision, access, payment, and separation. Follow procurement guidelines and maintain proper documentation.",Legal and Compliance,intermediate,New hire Training
166,How do I request a change in work schedule for caregiving?,"Discuss needs with HR and your manager, provide documentation if required, explore flexible options, and understand impact on benefits.",Remote Work Guidelines,advanced,On-the-Job Training (OJT)
167,What is the company's approach to business continuity planning?,"Plans cover disaster recovery, remote work capabilities, communication systems, and essential functions. Know your role in continuity procedures.",Health and Safety,advanced,On-the-Job Training (OJT)
168,How do I handle a colleague who consistently misses deadlines?,"Address directly but professionally, offer help, document impacts, involve your manager if necessary, and focus on team solutions.",Communication and Collaboration,intermediate,New hire Training
169,What is the company's policy on social media representation?,"Guidelines cover personal accounts, company representation, confidentiality, and professional conduct. Follow brand guidelines and disclosure rules.",Legal and Compliance,intermediate,New hire Training
170,How do I request a change in job title?,"Document expanded responsibilities, research market standards, discuss with your manager, get HR approval, and update internal systems accordingly.",Career Development,advanced,On-the-Job Training (OJT)
171,What is the company's approach to innovation metrics?,"Metrics may include idea submissions, implementation rates, ROI, and employee participation. Track and report innovation activities.",Project Management,advanced,On-the-Job Training (OJT)
172,How do I handle a stakeholder with unrealistic expectations?,"Manage expectations early, communicate constraints, provide data-driven alternatives, document agreements, and involve your manager for support.",Problem-Solving,advanced,On-the-Job Training (OJT)
173,What is the company's policy on expense reimbursement timelines?,"Submit expenses within designated timeframes, follow approval workflows, understand processing periods, and track reimbursement status.",Benefits and Compensation,beginner,New hire Training
174,How do I request a change in team structure?,"Propose business justification, consider impact on all team members, develop transition plan, get stakeholder buy-in, and implement gradually.",Project Management,advanced,On-the-Job Training (OJT)
175,What is the company's approach to employee feedback?,"Channels may include surveys, suggestion boxes, town halls, and one-on-one meetings. Provide constructive feedback and act on received input.",Workplace Culture,intermediate,New hire Training
176,How do I handle a project with limited resources?,"Prioritize essential features, seek creative solutions, negotiate for additional resources, document constraints, and manage stakeholder expectations.",Problem-Solving,intermediate,On-the-Job Training (OJT)
177,What is the company's policy on workplace monitoring?,"Policies cover email, internet, phone, and video monitoring. Understand privacy expectations and monitoring purposes.",Legal and Compliance,intermediate,New hire Training
178,How do I request a change in performance metrics?,"Propose new metrics aligned with business goals, provide data supporting changes, get stakeholder agreement, and implement with proper communication.",Performance Expectations,advanced,On-the-Job Training (OJT)
179,What is the company's approach to supplier diversity?,"Programs may include diverse supplier requirements, tracking, and relationship building. Support diversity initiatives in procurement processes.",Workplace Culture,intermediate,New hire Training
180,How do I handle a team member who resists change?,"Listen to concerns, explain benefits, provide training and support, involve them in implementation, and acknowledge their contributions.",Communication and Collaboration,intermediate,New hire Training
181,What is the company's policy on intellectual property assignment?,"Understand that work-related IP typically belongs to the company, follow disclosure procedures, and understand invention assignment agreements.",Legal and Compliance,advanced,On-the-Job Training (OJT)
182,How do I request a change in work location permanently?,"Research business needs, discuss with current and potential new managers, get HR approval, and follow formal transfer procedures.",Career Development,advanced,On-the-Job Training (OJT)
183,What is the company's approach to customer success metrics?,"Metrics may include retention rates, satisfaction scores, adoption rates, and support response times. Understand your impact on customer success.",Problem-Solving,intermediate,On-the-Job Training (OJT)
184,How do I handle a project with conflicting stakeholder priorities?,"Facilitate discussion, identify common goals, propose compromises, document decisions, and get executive sponsorship if needed.",Problem-Solving,advanced,On-the-Job Training (OJT)
185,What is the company's policy on non-disclosure agreements?,"Understand confidentiality obligations, duration, scope, and consequences. Consult legal counsel if questions arise about specific terms.",Legal and Compliance,intermediate,New hire Training
186,How do I request a change in reporting frequency?,"Justify business need, propose new schedule, get stakeholder agreement, update documentation, and communicate changes to all affected parties.",Communication and Collaboration,intermediate,New hire Training
187,What is the company's approach to employee wellness metrics?,"Metrics may include participation rates, health outcomes, satisfaction, and productivity. Participate in wellness programs and provide feedback.",Health and Safety,intermediate,New hire Training
188,How do I handle a project with technical challenges?,"Research solutions, consult experts, prototype approaches, document lessons learned, and escalate when necessary.",Problem-Solving,intermediate,On-the-Job Training (OJT)
189,What is the company's policy on remote work expenses?,"Understand what expenses are covered (internet, equipment, utilities), follow reimbursement procedures, and keep proper documentation.",Benefits and Compensation,intermediate,New hire Training
190,How do I request a change in project scope?,"Document scope changes, assess impact on timeline and budget, get stakeholder approval, update project plans, and communicate changes.",Project Management,intermediate,On-the-Job Training (OJT)
191,What is the company's approach to employee advocacy?,"Programs may include brand ambassadorship, social media advocacy, and referral programs. Participate authentically and follow guidelines.",Workplace Culture,intermediate,New hire Training
192,How do I handle a colleague with poor communication skills?,"Be clear and direct, provide examples, offer constructive feedback, document important conversations, and involve HR if necessary.",Communication and Collaboration,intermediate,New hire Training
193,What is the company's policy on workplace violence prevention?,"Know warning signs, reporting procedures, emergency protocols, and prevention training. Take all threats seriously and report immediately.",Health and Safety,beginner,New hire Training
194,How do I request a change in work hours for education?,"Discuss with your manager and HR, provide class schedules, propose flexible arrangements, ensure work coverage, and get formal approval.",Career Development,intermediate,On-the-Job Training (OJT)
195,What is the company's approach to digital transformation?,"Initiatives may include technology adoption, process automation, data analytics, and customer experience improvements. Embrace change and learn new tools.",Project Management,advanced,On-the-Job Training (OJT)
196,How do I handle a project with budget constraints?,"Prioritize spending, find cost-effective alternatives, negotiate with vendors, document decisions, and communicate financial status regularly.",Problem-Solving,intermediate,On-the-Job Training (OJT)
197,What is the company's policy on employee data privacy?,"Understand data collection, usage, storage, and sharing policies. Follow GDPR, CCPA, and other relevant regulations. Report privacy concerns.",Legal and Compliance,intermediate,New hire Training
198,How do I request a change in team leadership?,"Document business reasons, discuss with HR and current leadership, identify transition needs, get executive approval, and plan carefully.",Career Development,advanced,On-the-Job Training (OJT)
199,What is the company's approach to sustainability reporting?,"Reports may cover environmental impact, social responsibility, governance practices, and improvement goals. Contribute to sustainability initiatives.",Workplace Culture,advanced,On-the-Job Training (OJT)
200,How do I handle a project with cultural differences?,"Learn about cultural norms, adapt communication styles, show respect for differences, seek common ground, and involve cultural experts if needed.",Communication and Collaboration,advanced,On-the-Job Training (OJT)
201,What is the company's policy on social media monitoring?,"Understand what's monitored, privacy expectations, and professional conduct requirements. Follow social media guidelines carefully.",Legal and Compliance,intermediate,New hire Training
202,How do I request a change in job location for family reasons?,"Discuss personal needs with HR, explore remote options, research transfer opportunities, provide adequate notice, and plan transition carefully.",Remote Work Guidelines,advanced,On-the-Job Training (OJT)
203,What is the company's approach to employee lifecycle management?,"Processes cover recruitment, onboarding, development, performance, and offboarding. Understand each stage and your role in them.",Career Development,intermediate,On-the-Job Training (OJT)
204,How do I handle a project with regulatory requirements?,"Research applicable regulations, involve compliance experts, document compliance steps, maintain records, and plan for audits.",Legal and Compliance,advanced,On-the-Job Training (OJT)
205,What is the company's policy on workplace accommodations for religious practices?,"Understand your rights to reasonable accommodations, request through HR, provide advance notice, and maintain open communication.",Legal and Compliance,intermediate,New hire Training
206,How do I request a change in work schedule for health reasons?,"Provide medical documentation if required, discuss options with HR and your manager, understand impact on benefits, and get formal approval.",Health and Safety,intermediate,New hire Training
207,What is the company's approach to customer journey mapping?,"Processes may include touchpoint identification, pain point analysis, experience design, and improvement initiatives. Contribute insights from your role.",Problem-Solving,advanced,On-the-Job Training (OJT)
208,How do I handle a team member with negative attitude?,"Address behavior professionally, focus on impact, offer support, document incidents, involve HR if necessary, and maintain team morale.",Communication and Collaboration,intermediate,New hire Training
209,What is the company's policy on background check updates?,"Understand when updates may be required, what information is collected, and your rights regarding accuracy and disputes.",Legal and Compliance,intermediate,New hire Training
210,How do I request a change in project methodology?,"Propose benefits of new methodology, provide data supporting change, get stakeholder buy-in, plan transition, and train team members.",Project Management,advanced,On-the-Job Training (OJT)
211,What is the company's approach to employee engagement surveys?,"Participate honestly, provide constructive feedback, review results, participate in action planning, and track improvements.",Workplace Culture,intermediate,On-the-Job Training (OJT)
212,How do I handle a project with unclear success criteria?,"Define measurable objectives, get stakeholder agreement, document success metrics, establish baselines, and review criteria regularly.",Problem-Solving,intermediate,On-the-Job Training (OJT)
213,What is the company's policy on workplace bullying?,"Recognize bullying behaviors, document incidents, report to HR or management, understand investigation processes, and know your protections.",Health and Safety,beginner,New hire Training
214,How do I request a change in compensation structure?,"Research market rates, document performance, prepare business case, discuss with your manager, and follow formal review processes.",Benefits and Compensation,advanced,On-the-Job Training (OJT)
215,What is the company's approach to digital accessibility?,"Ensure digital content is accessible to people with disabilities, follow WCAG guidelines, test accessibility, and incorporate feedback from users with disabilities.",Health and Safety,intermediate,New hire Training
216,How do I handle a project with multiple vendors?,"Coordinate vendor communications, manage contracts, track deliverables, resolve conflicts, and maintain documentation for all vendor relationships.",Project Management,intermediate,On-the-Job Training (OJT)
217,What is the company's policy on employee references?,"Understand what information can be provided, who can give references, and guidelines for providing or requesting references.",Legal and Compliance,intermediate,New hire Training
218,How do I request a change in work location for career growth?,"Identify growth opportunities, discuss with current manager, research target locations, get HR approval, and plan transition strategy.",Career Development,advanced,On-the-Job Training (OJT)
219,What is the company's approach to customer retention strategies?,"Strategies may include loyalty programs, personalized service, proactive communication, and continuous improvement. Contribute to retention efforts.",Problem-Solving,intermediate,On-the-Job Training (OJT)
220,How do I handle a team member who dominates discussions?,"Facilitate balanced participation, use structured meeting formats, redirect conversations privately, document contributions, and involve all team members.",Communication and Collaboration,intermediate,New hire Training
221,What is the company's policy on remote work equipment?,"Understand what equipment is provided, maintenance responsibilities, return procedures, and security requirements for company devices.",Remote Work Guidelines,beginner,New hire Training
222,How do I request a change in project timeline?,"Assess impact, justify reasons, propose new timeline, get stakeholder approval, update project plans, and communicate changes clearly.",Project Management,intermediate,On-the-Job Training (OJT)
223,What is the company's approach to employee development plans?,"Create SMART goals, identify skill gaps, choose development activities, set timelines, and review progress regularly with your manager.",Career Development,intermediate,On-the-Job Training (OJT)
224,How do I handle a project with technical debt?,"Document technical debt, prioritize remediation, allocate resources, track improvements, and balance new features with maintenance.",Problem-Solving,advanced,On-the-Job Training (OJT)
225,What is the company's policy on workplace photography?,"Understand consent requirements, appropriate use of images, social media guidelines, and privacy considerations.",Legal and Compliance,intermediate,New hire Training
226,How do I request a change in team composition?,"Justify business need, identify required skills, plan transition, get stakeholder approval, and manage team dynamics carefully.",Project Management,advanced,On-the-Job Training (OJT)
227,What is the company's approach to customer feedback analysis?,"Analyze feedback trends, identify improvement opportunities, implement changes, measure impact, and communicate results to customers.",Problem-Solving,intermediate,On-the-Job Training (OJT)
228,How do I handle a colleague who consistently interrupts?,"Address behavior privately, suggest meeting guidelines, use facilitation techniques, document patterns, and involve HR if necessary.",Communication and Collaboration,intermediate,New hire Training
229,What is the company's policy on employee social events?,"Understand attendance expectations, behavior guidelines, alcohol policies, and professional conduct requirements during company-sponsored events.",Workplace Culture,intermediate,New hire Training
230,How do I request a change in work responsibilities for growth?,"Identify growth opportunities, discuss with your manager, develop transition plan, acquire necessary skills, and document new responsibilities.",Career Development,intermediate,On-the-Job Training (OJT)
231,What is the company's approach to process improvement?,"Use methodologies like Lean, Six Sigma, or Kaizen, identify inefficiencies, implement changes, measure results, and continuously improve.",Project Management,intermediate,On-the-Job Training (OJT)
232,How do I handle a project with stakeholder conflicts?,"Mediate discussions, identify common goals, propose compromises, document agreements, and escalate when necessary.",Problem-Solving,advanced,On-the-Job Training (OJT)
233,What is the company's policy on workplace investigations?,"Understand investigation processes, your rights and responsibilities, documentation requirements, and potential outcomes.",Legal and Compliance,intermediate,New hire Training
234,How do I request a change in performance review frequency?,"Justify business need, propose new schedule, get HR and manager approval, update processes, and communicate changes to all stakeholders.",Performance Expectations,advanced,On-the-Job Training (OJT)
235,What is the company's approach to employee onboarding metrics?,"Metrics may include time to productivity, satisfaction scores, retention rates, and engagement levels. Participate in improving onboarding experiences.",Onboarding Process,intermediate,New hire Training
236,How do I handle a project with changing requirements?,"Document changes, assess impact, get approvals, update plans, communicate changes, and manage stakeholder expectations throughout the process.",Problem-Solving,intermediate,On-the-Job Training (OJT)
237,What is the company's policy on employee background verification?,"Understand verification scope, consent requirements, accuracy rights, and appeal processes for background checks.",Legal and Compliance,intermediate,New hire Training
238,How do I request a change in work location for cost of living?,"Research cost differences, discuss with HR, explore remote options, understand compensation implications, and get formal approval.",Remote Work Guidelines,advanced,On-the-Job Training (OJT)
239,What is the company's approach to customer segmentation?,"Understand customer segments, their needs, and preferences. Tailor products, services, and communication to different segments effectively.",Problem-Solving,advanced,On-the-Job Training (OJT)
240,How do I handle a team member who misses meetings?,"Address pattern privately, understand reasons, discuss impact, offer support, document occurrences, and involve HR if necessary.",Communication and Collaboration,intermediate,New hire Training
241,What is the company's policy on workplace drug and alcohol testing?,"Understand testing circumstances, procedures, consequences, and your rights regarding testing processes and results.",Legal and Compliance,intermediate,New hire Training
242,How do I request a change in project methodology for better outcomes?,"Research alternative methodologies, present benefits, get team buy-in, plan transition, provide training, and measure improvements.",Project Management,advanced,On-the-Job Training (OJT)
243,What is the company's approach to employee value proposition?,"Understand total rewards, career opportunities, work environment, and company culture. Contribute to improving the employee experience.",Workplace Culture,intermediate,New hire Training
244,How do I handle a project with limited technical expertise?,"Identify skill gaps, seek training, consult experts, hire contractors, or partner with technical teams. Document learning and share knowledge.",Problem-Solving,intermediate,On-the-Job Training (OJT)
245,What is the company's policy on employee social media use during work?,"Understand acceptable use policies, time restrictions, content guidelines, and professional conduct requirements.",Communication and Collaboration,intermediate,New hire Training
246,How do I request a change in work schedule for better work-life balance?,"Analyze current schedule, propose alternatives, discuss with manager, ensure team coverage, get formal approval, and monitor effectiveness.",Remote Work Guidelines,intermediate,New hire Training
247,What is the company's approach to customer experience design?,"Focus on customer needs, map journeys, design touchpoints, gather feedback, and continuously improve experiences based on insights.",Problem-Solving,advanced,On-the-Job Training (OJT)
248,How do I handle a colleague with poor time management?,"Offer help respectfully, share time management techniques, discuss impact on team, document issues, and involve manager if necessary.",Communication and Collaboration,intermediate,New hire Training
249,What is the company's policy on workplace surveillance?,"Understand what's monitored, privacy expectations, legal requirements, and your rights regarding workplace surveillance.",Legal and Compliance,intermediate,New hire Training
250,How do I request a change in career path within the company?,"Research internal opportunities, discuss with your manager and HR, develop required skills, network with target departments, and follow formal application processes.",Career Development,advanced,On-the-Job Training (OJT)
1 id question answer category difficulty_level support_type
2 1 What is the typical onboarding process for new hires? The onboarding process usually includes orientation sessions, paperwork completion, introduction to team members, system access setup, and initial training. This typically spans 1-2 weeks and involves HR, your direct manager, and assigned mentors. Onboarding Process beginner New hire Training
3 2 When do I get my company ID and access badges? Company IDs and access badges are typically issued on your first day during orientation. You'll need to bring a government-issued photo ID for verification. Temporary access may be provided if there are delays. Onboarding Process beginner New hire Training
4 3 How long is the probationary period for new employees? The probationary period is usually 90 days for most positions. During this time, your performance will be evaluated regularly, and you'll have check-ins with your manager to discuss progress and address any concerns. Onboarding Process beginner New hire Training
5 4 What should I wear on my first day? Dress code varies by company and role. Business casual is typically safe for most office environments. When in doubt, it's better to be slightly overdressed. You can observe what colleagues wear after starting. Onboarding Process beginner New hire Training
6 5 When will I receive my first paycheck? Pay schedules vary by company, but most pay bi-weekly or semi-monthly. Your first paycheck might be delayed if you start mid-pay period. Ask HR for the specific pay schedule and direct deposit setup. Benefits and Compensation beginner New hire Training
7 6 What benefits am I eligible for as a new employee? Benefits typically include health insurance, dental, vision, retirement plans, paid time off, and professional development opportunities. Eligibility periods vary, with some benefits starting immediately and others after 30-90 days. Benefits and Compensation beginner New hire Training
8 7 How do I enroll in health insurance? HR will provide enrollment forms and information during orientation. You'll typically have 30 days from your start date to enroll. Consider your needs carefully as changes are usually only allowed during open enrollment or life events. Benefits and Compensation intermediate New hire Training
9 8 What is the company policy on paid time off? PTO policies vary but typically include vacation days, sick leave, and personal days. Accrual rates increase with tenure. Check the employee handbook for specific details on accrual, approval process, and carryover policies. Benefits and Compensation intermediate New hire Training
10 9 Does the company offer a retirement plan? Most companies offer 401(k) or similar retirement plans. Many provide matching contributions up to a certain percentage. You can enroll anytime, but consider starting early to benefit from compound growth. Benefits and Compensation intermediate New hire Training
11 10 Are there professional development opportunities available? Yes, companies typically offer training programs, tuition reimbursement, conference attendance, and certification support. Discuss your development goals with your manager during performance reviews. Career Development intermediate On-the-Job Training (OJT)
12 11 How often are performance reviews conducted? Performance reviews are typically conducted quarterly or annually, with regular check-ins in between. These reviews assess progress, set goals, and discuss development opportunities. Performance Expectations beginner On-the-Job Training (OJT)
13 12 What are the key performance indicators for my role? KPIs vary by position but may include productivity metrics, quality measures, customer satisfaction scores, or project completion rates. Your manager should provide specific KPIs during your first week. Performance Expectations intermediate On-the-Job Training (OJT)
14 13 How do I set professional development goals? Work with your manager to set SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound). Consider both short-term skills and long-term career aspirations. Review and adjust goals quarterly. Career Development intermediate On-the-Job Training (OJT)
15 14 What training programs are available for new hires? New hire training typically includes company culture, systems training, job-specific skills, and compliance courses. Programs may be instructor-led, online, or a combination of both. Training Programs beginner New hire Training
16 15 How do I access the company's learning management system? You'll receive login credentials during orientation. The LMS is usually accessible through the company intranet. Contact IT or HR if you have trouble accessing the system. Tools and Software beginner New hire Training
17 16 What software tools will I need to learn? This varies by role but commonly includes Microsoft Office, communication platforms (Slack/Teams), project management tools, and industry-specific software. Training resources are typically provided. Tools and Software beginner New hire Training
18 17 Is technical training provided for required software? Yes, companies typically provide training through vendor documentation, online courses, workshops, or peer mentoring. Don't hesitate to ask for additional training if needed. Training Programs intermediate New hire Training
19 18 How do I request IT support? Contact the IT help desk through the designated portal, email, or phone number. Provide detailed information about your issue, including error messages and steps to reproduce the problem. Tools and Software beginner New hire Training
20 19 What is the company's communication policy? Communication policies typically cover email etiquette, response time expectations, appropriate channels for different types of communication, and confidentiality requirements. Communication and Collaboration beginner New hire Training
21 20 How do I schedule meetings with my team? Use the company's calendar system (Outlook, Google Calendar, etc.) to check availability and send invitations. Include clear agendas and relevant materials. Respect working hours and time zones. Communication and Collaboration beginner New hire Training
22 21 What is the preferred method for team communication? Most companies use a combination of email for formal communication, instant messaging for quick questions, and meetings for complex discussions. Follow your team's established patterns. Communication and Collaboration beginner New hire Training
23 22 How do I join project teams? Express interest to your manager or the project lead. Highlight relevant skills and availability. Some companies have formal project assignment processes, while others are more informal. Project Management intermediate On-the-Job Training (OJT)
24 23 What project management tools does the company use? Common tools include Jira, Asana, Trello, or Microsoft Project. You'll receive training and access during onboarding. Ask your team about specific workflows and best practices. Tools and Software beginner On-the-Job Training (OJT)
25 24 How do I report project progress? Progress reporting varies by company but typically includes weekly status updates, sprint reviews, or milestone reports. Use the designated templates and follow established timelines. Project Management intermediate On-the-Job Training (OJT)
26 25 What is the company's policy on remote work? Remote work policies vary widely. Some companies are fully remote, others hybrid, and some require office presence. Check with HR about specific policies, equipment provision, and expectations. Remote Work Guidelines beginner New hire Training
27 26 How do I set up my home office for remote work? Ensure reliable internet, proper ergonomics, necessary equipment, and a quiet workspace. The company may provide some equipment. Follow security guidelines for company data. Remote Work Guidelines intermediate New hire Training
28 27 What cybersecurity measures should I follow? Use strong passwords, enable two-factor authentication, avoid public WiFi for company work, keep software updated, and report suspicious emails. Follow all security protocols provided by IT. Health and Safety intermediate New hire Training
29 28 How do I report workplace safety concerns? Report safety concerns immediately to your manager, HR, or the designated safety officer. Document the issue and follow up to ensure resolution. Don't wait until someone gets hurt. Health and Safety beginner New hire Training
30 29 What emergency procedures should I know? Learn evacuation routes, assembly points, first aid locations, and emergency contacts. Participate in drills and know who to contact in different emergency situations. Health and Safety beginner New hire Training
31 30 Does the company offer mental health support? Many companies offer EAP (Employee Assistance Programs), counseling services, mental health days, and wellness resources. These are typically confidential and free to use. Benefits and Compensation intermediate New hire Training
32 31 How do I request time off? Use the company's HR system or designated process to request time off. Provide advance notice, check team calendars, and ensure coverage. Follow approval workflows. Benefits and Compensation beginner New hire Training
33 32 What is the company's holiday schedule? Companies typically observe major holidays and may offer additional floating holidays. Check the company calendar for specific dates and your location's holiday schedule. Benefits and Compensation beginner New hire Training
34 33 How do sick days work? Sick day policies vary but typically include paid sick leave and may require documentation for extended absences. Notify your manager as soon as possible and follow call-out procedures. Benefits and Compensation beginner New hire Training
35 34 Can I work flexible hours? Flexible work arrangements vary by company and role. Discuss options with your manager, considering team needs and core collaboration hours. Document any agreements in writing. Remote Work Guidelines intermediate New hire Training
36 35 What is the dress code policy? Dress codes range from business formal to casual. Observe colleagues and ask HR if unsure. Dress appropriately for client meetings and company events. Workplace Culture beginner New hire Training
37 36 How do I build relationships with colleagues? Introduce yourself, participate in team activities, ask questions, offer help, and schedule virtual or in-person coffee meetings. Be genuine and show interest in others. Workplace Culture intermediate New hire Training
38 37 What social activities does the company organize? Many companies organize team lunches, happy hours, holiday parties, volunteer events, and sports teams. Participation is usually optional but encouraged for team building. Workplace Culture beginner New hire Training
39 38 How do I navigate office politics? Focus on building genuine relationships, delivering quality work, communicating professionally, and staying neutral. Avoid gossip and maintain confidentiality. Workplace Culture advanced On-the-Job Training (OJT)
40 39 What is the company's policy on social media use? Policies typically cover personal social media use during work hours, representing the company online, and confidentiality. Be professional and avoid controversial topics. Communication and Collaboration intermediate New hire Training
41 40 How do I handle conflicts with coworkers? Address conflicts directly but professionally, focus on behavior not personality, listen actively, and seek HR mediation if needed. Document serious issues. Communication and Collaboration advanced On-the-Job Training (OJT)
42 41 What mentorship programs are available? Many companies offer formal mentorship programs pairing new hires with experienced employees. Ask HR about available programs or seek informal mentoring relationships. Mentorship and Support intermediate On-the-Job Training (OJT)
43 42 How do I find a mentor? Identify potential mentors whose experience aligns with your goals, request a meeting to discuss mentorship, be clear about your expectations, and respect their time commitment. Mentorship and Support intermediate On-the-Job Training (OJT)
44 43 What resources are available for skill development? Resources include online courses, workshops, conferences, tuition reimbursement, internal training, and stretch assignments. Create a development plan with your manager. Career Development intermediate On-the-Job Training (OJT)
45 44 How do I request training budget? Discuss training needs with your manager during performance reviews or goal-setting. Submit formal requests with cost-benefit analysis and alignment with company objectives. Career Development intermediate On-the-Job Training (OJT)
46 45 What certifications are valuable in my field? Research industry-recognized certifications, ask senior colleagues about valuable credentials, and consider company requirements. Some companies offer certification support programs. Career Development advanced On-the-Job Training (OJT)
47 46 How do I prepare for my first performance review? Document achievements, gather feedback from colleagues, review goals, assess challenges, and prepare questions about development opportunities. Be specific with examples. Performance Expectations intermediate On-the-Job Training (OJT)
48 47 What should I include in my self-assessment? Include accomplishments, challenges overcome, skills developed, goals achieved, areas for improvement, and future aspirations. Use metrics and specific examples. Performance Expectations intermediate On-the-Job Training (OJT)
49 48 How do I handle constructive feedback? Listen actively, ask clarifying questions, thank the person for feedback, reflect on the input, create an action plan, and follow up on progress. Performance Expectations intermediate On-the-Job Training (OJT)
50 49 What if I disagree with my performance review? Schedule a meeting with your manager, provide specific examples and documentation, stay professional, focus on facts, and consider HR mediation if needed. Performance Expectations advanced On-the-Job Training (OJT)
51 50 How do I negotiate a salary increase? Research market rates, document achievements, time the request appropriately, prepare a business case, schedule a formal meeting, and be prepared to compromise. Benefits and Compensation advanced On-the-Job Training (OJT)
52 51 What is the promotion process? Promotion processes vary but typically include performance reviews, skill assessments, experience requirements, and available positions. Discuss career paths with your manager. Career Development intermediate On-the-Job Training (OJT)
53 52 How do I express interest in advancement? Schedule career discussions with your manager, express your goals clearly, take on additional responsibilities, develop required skills, and document your achievements. Career Development intermediate On-the-Job Training (OJT)
54 53 What internal job opportunities are available? Check internal job boards, discuss opportunities with your manager and HR, network with other departments, and apply through formal internal application processes. Career Development intermediate On-the-Job Training (OJT)
55 54 How do I transfer to another department? Research opportunities, discuss with your current manager, meet with the target department, follow formal transfer processes, and ensure proper transition planning. Career Development advanced On-the-Job Training (OJT)
56 55 What networking opportunities exist? Attend company events, join employee resource groups, participate in industry conferences, use internal social platforms, and schedule informational interviews. Career Development intermediate On-the-Job Training (OJT)
57 56 How do I join employee resource groups? Contact the group leaders, attend meetings, participate in events, and consider leadership roles. ERGs focus on diversity, inclusion, and shared interests. Workplace Culture beginner New hire Training
58 57 What is the company's policy on diversity and inclusion? Most companies have formal D&I initiatives, training programs, and policies promoting equal opportunity. Participate in training and report any discrimination concerns. Workplace Culture intermediate New hire Training
59 58 How do I report discrimination or harassment? Report immediately to HR, your manager, or the designated ethics hotline. Document incidents with dates, times, witnesses, and specific details. All reports are typically confidential. Health and Safety beginner New hire Training
60 59 What confidentiality agreements do I need to sign? New hires typically sign NDAs and confidentiality agreements covering company information, trade secrets, and client data. Understand your obligations before signing. Legal and Compliance intermediate New hire Training
61 60 How do I handle confidential information? Store securely, share only with authorized personnel, use encryption when required, follow data retention policies, and avoid discussing in public areas. Legal and Compliance intermediate New hire Training
62 61 What compliance training is required? Common requirements include anti-harassment, data security, ethics, industry-specific regulations, and safety training. Complete all required courses by the deadlines. Training Programs beginner New hire Training
63 62 How often do I need to complete compliance training? Compliance training is typically annual, with some courses required quarterly or upon role changes. Track your completion status and set calendar reminders. Training Programs beginner New hire Training
64 63 What is the company's expense policy? Expense policies cover travel, meals, supplies, and client entertainment. Keep receipts, follow approval processes, submit timely, and use company cards when available. Benefits and Compensation intermediate New hire Training
65 64 How do I submit expense reports? Use the company's expense management system, itemize expenses, attach receipts, follow approval workflows, and submit within the designated timeframe. Benefits and Compensation beginner New hire Training
66 65 What travel benefits are available? Benefits may include travel insurance, accommodation partnerships, transportation discounts, and per diems. Check the travel policy and book through approved channels. Benefits and Compensation intermediate New hire Training
67 66 How do I book business travel? Follow company travel procedures, use approved vendors, get necessary approvals, book in advance for better rates, and keep all documentation. Benefits and Compensation beginner New hire Training
68 67 What is the company's policy on business entertainment? Policies typically cover approval requirements, spending limits, appropriate venues, documentation needs, and entertainment of government officials. Legal and Compliance intermediate New hire Training
69 68 How do I handle client gifts? Many companies have policies on giving and receiving gifts, including value limits, approval requirements, and disclosure rules. When in doubt, check with compliance. Legal and Compliance intermediate New hire Training
70 69 What intellectual property policies apply? IP created during employment typically belongs to the company. Understand patent processes, copyright rules, and confidentiality obligations. Legal and Compliance advanced On-the-Job Training (OJT)
71 70 How do I protect company data on personal devices? Use company-approved security software, enable encryption, set strong passwords, avoid public WiFi, and report lost devices immediately to IT. Health and Safety intermediate New hire Training
72 71 What is the company's social responsibility program? Many companies have CSR initiatives including volunteer programs, sustainability efforts, community partnerships, and charitable giving. Participate through company channels. Workplace Culture intermediate New hire Training
73 72 How can I get involved in company volunteer activities? Check internal communications for volunteer opportunities, join the CSR committee, suggest projects, and use volunteer time off if available. Workplace Culture beginner New hire Training
74 73 What sustainability practices does the company follow? Practices may include recycling programs, energy conservation, remote work options, sustainable procurement, and carbon footprint reduction initiatives. Workplace Culture intermediate New hire Training
75 74 How do I report ethical concerns? Use anonymous hotlines, contact compliance officers, or speak with HR. Document concerns specifically and follow up if no action is taken. Legal and Compliance intermediate New hire Training
76 75 What is the company's code of conduct? The code of conduct outlines expected behavior, ethical standards, compliance requirements, and consequences for violations. Read carefully during onboarding. Legal and Compliance beginner New hire Training
77 76 How do I handle conflicts of interest? Disclose potential conflicts to your manager or compliance department, avoid situations that could compromise judgment, and follow company procedures for resolution. Legal and Compliance advanced On-the-Job Training (OJT)
78 77 What wellness programs are available? Programs may include fitness challenges, health screenings, mental health resources, ergonomic assessments, and wellness stipends. Check HR portal for available options. Benefits and Compensation intermediate New hire Training
79 78 How do I access employee assistance programs? EAPs are typically confidential and accessible 24/7 through phone numbers, websites, or apps. Services include counseling, financial advice, and legal consultation. Benefits and Compensation beginner New hire Training
80 79 What parental leave policies exist? Policies vary but may include maternity/paternity leave, adoption leave, and flexible return options. Check eligibility requirements and advance notice needs. Benefits and Compensation intermediate New hire Training
81 80 How do I request parental leave? Notify HR and your manager as soon as possible, complete required paperwork, discuss coverage plans, and understand your rights and responsibilities. Benefits and Compensation intermediate New hire Training
82 81 What is the company's policy on breastfeeding accommodations? Companies must provide private space, break time, and storage options. Coordinate with HR to arrange necessary accommodations. Health and Safety beginner New hire Training
83 82 How do I request disability accommodations? Contact HR to discuss your needs, provide medical documentation if required, and participate in the interactive process to find suitable accommodations. Health and Safety intermediate New hire Training
84 83 What is the policy on religious accommodations? Companies must accommodate religious practices unless it causes undue hardship. Request accommodations through HR and provide advance notice when possible. Legal and Compliance intermediate New hire Training
85 84 How do I handle jury duty or military service? Notify your manager and HR immediately, provide required documentation, and understand your rights regarding job protection and pay continuation. Legal and Compliance beginner New hire Training
86 85 What is the company's policy on moonlighting? Policies vary from prohibiting outside employment to allowing it with disclosure. Check your employment agreement and discuss with HR if considering outside work. Legal and Compliance advanced On-the-Job Training (OJT)
87 86 How do I handle social media connections with colleagues? Consider professional boundaries, privacy settings, company policies, and potential conflicts. Keep interactions professional and avoid controversial topics. Communication and Collaboration intermediate New hire Training
88 87 What is the appropriate use of company equipment? Use equipment primarily for work, follow acceptable use policies, report damage immediately, and return all items upon separation from the company. Tools and Software beginner New hire Training
89 88 How do I set up my voicemail and email signature? Follow IT instructions for voicemail setup. Use the company-approved email signature format including your name, title, and contact information. Tools and Software beginner New hire Training
90 89 What is the company's meeting culture? Observe meeting norms, arrive on time, participate actively, follow agendas, take notes, and follow up on action items. Respect everyone's time and contributions. Communication and Collaboration beginner New hire Training
91 90 How do I prepare for meetings? Review agendas, prepare materials, research topics, formulate questions, test technology, and arrive early. Follow up with meeting notes and action items. Communication and Collaboration intermediate New hire Training
92 91 What is the decision-making process? Processes vary but may include consensus building, hierarchical approval, collaborative discussions, or data-driven approaches. Understand your role in each decision type. Project Management intermediate On-the-Job Training (OJT)
93 92 How do I escalate issues appropriately? Follow the chain of command, document the issue, propose solutions, choose the right timing, and be professional. Skip levels only when necessary. Problem-Solving intermediate On-the-Job Training (OJT)
94 93 What problem-solving methodologies are used? Common approaches include root cause analysis, 5 Whys, fishbone diagrams, SWOT analysis, and design thinking. Learn and apply the company's preferred methods. Problem-Solving advanced On-the-Job Training (OJT)
95 94 How do I handle customer complaints? Listen actively, empathize, apologize sincerely, investigate thoroughly, offer solutions, follow up, and document the interaction. Escalate when necessary. Problem-Solving intermediate On-the-Job Training (OJT)
96 95 What is the company's approach to innovation? Approaches may include suggestion programs, hackathons, innovation labs, cross-functional teams, and continuous improvement initiatives. Participate and contribute ideas. Career Development intermediate On-the-Job Training (OJT)
97 96 How do I submit improvement suggestions? Use formal suggestion systems, discuss with your manager, present data-backed proposals, pilot small changes, and measure results. Follow up on implementation. Career Development intermediate On-the-Job Training (OJT)
98 97 What continuous learning opportunities exist? Opportunities include lunch-and-learns, webinars, book clubs, mentoring, job rotation, and online learning platforms. Create a personal learning plan. Training Programs intermediate New hire Training
99 98 How do I stay current with industry trends? Read industry publications, attend conferences, join professional associations, network with peers, and participate in relevant online communities. Career Development advanced On-the-Job Training (OJT)
100 99 What is the company's approach to change management? Approaches may include communication plans, training programs, stakeholder engagement, and feedback mechanisms. Stay flexible and participate in change initiatives. Project Management advanced On-the-Job Training (OJT)
101 100 How do I handle job transitions within the company? Research new roles, discuss with current management, prepare transition plans, train replacements, document processes, and maintain relationships during transitions. Career Development advanced On-the-Job Training (OJT)
102 101 What is the company's policy on overtime? Overtime policies vary by location and role. Non-exempt employees typically receive overtime pay, while exempt employees may receive comp time. Get manager approval before working overtime. Benefits and Compensation intermediate New hire Training
103 102 How do I request a flexible work schedule? Discuss options with your manager, propose a trial period, ensure team coverage, document the arrangement, and measure productivity. Consider core collaboration hours. Remote Work Guidelines intermediate New hire Training
104 103 What is the process for requesting additional resources? Justify the business need, research costs, prepare a proposal, get manager approval, and follow procurement procedures. Track ROI for resource investments. Project Management intermediate On-the-Job Training (OJT)
105 104 How do I handle competing priorities? Assess urgency and importance, communicate with stakeholders, negotiate deadlines, seek manager guidance, and document decisions. Use prioritization frameworks like Eisenhower Matrix. Problem-Solving intermediate On-the-Job Training (OJT)
106 105 What is the company's approach to knowledge sharing? Approaches may include wikis, documentation systems, brown bag sessions, mentorship programs, and cross-training. Contribute actively and learn from others. Communication and Collaboration intermediate New hire Training
107 106 How do I access company policies and procedures? Check the employee handbook, intranet portal, or HR information system. Ask HR or your manager for clarification on specific policies. Keep updated on policy changes. Legal and Compliance beginner New hire Training
108 107 What is the process for reporting workplace injuries? Seek immediate medical attention, notify your supervisor and HR, complete incident reports, cooperate with investigations, and follow return-to-work procedures. Health and Safety beginner New hire Training
109 108 How do I handle difficult conversations with colleagues? Prepare in advance, choose appropriate timing, use 'I' statements, listen actively, focus on behavior not personality, and follow up in writing. Communication and Collaboration advanced On-the-Job Training (OJT)
110 109 What is the company's policy on drug testing? Policies vary by industry and location. Testing may be required pre-employment, randomly, for cause, or post-accident. Understand your rights and the testing process. Legal and Compliance intermediate New hire Training
111 110 How do I request workplace accommodations for disabilities? Contact HR to begin the interactive process, provide medical documentation if needed, discuss reasonable accommodations, and maintain confidentiality. Health and Safety intermediate New hire Training
112 111 What is the company's approach to performance improvement plans? PIPs provide structured support for underperforming employees. They include specific goals, timelines, resources, and regular check-ins. Take feedback constructively and actively participate. Performance Expectations advanced On-the-Job Training (OJT)
113 112 How do I handle workplace gossip? Avoid participating, change the subject, walk away if necessary, report harmful gossip to HR, and focus on professional conversations. Workplace Culture intermediate New hire Training
114 113 What is the company's policy on social media at work? Policies typically cover personal use during work hours, representing the company online, and confidentiality. Follow guidelines and maintain professionalism. Communication and Collaboration intermediate New hire Training
115 114 How do I request a salary advance? Check company policies, submit a formal request to HR, justify the need, understand repayment terms, and consider alternatives like financial counseling. Benefits and Compensation advanced On-the-Job Training (OJT)
116 115 What is the process for filing a grievance? Follow company grievance procedures, document issues with specific examples, attempt informal resolution first, then use formal channels if needed. Legal and Compliance intermediate New hire Training
117 116 How do I handle a toxic work environment? Document specific incidents, speak with HR or management, focus on professional behavior, consider transfer options, and prioritize your well-being. Health and Safety advanced On-the-Job Training (OJT)
118 117 What is the company's policy on references for former employees? Many companies only verify employment dates and titles. Get permission before providing personal references and follow company guidelines. Legal and Compliance intermediate New hire Training
119 118 How do I request a sabbatical or extended leave? Check eligibility requirements, discuss with your manager and HR, submit formal requests with justification, plan for coverage, and understand return expectations. Benefits and Compensation advanced On-the-Job Training (OJT)
120 119 What is the company's approach to succession planning? Companies identify and develop high-potential employees for key roles. Express interest in growth, develop leadership skills, and participate in development programs. Career Development advanced On-the-Job Training (OJT)
121 120 How do I handle micromanagement from my supervisor? Communicate proactively, deliver consistent results, request autonomy gradually, seek feedback on your work style, and discuss management preferences. Communication and Collaboration advanced On-the-Job Training (OJT)
122 121 What is the company's policy on workplace relationships? Policies vary but may require disclosure, prohibit relationships between supervisors and direct reports, or have specific conduct guidelines. Check HR policies. Legal and Compliance intermediate New hire Training
123 122 How do I request professional membership dues? Check company policies, justify business value, get manager approval, submit through expense processes, and maintain active participation. Career Development intermediate On-the-Job Training (OJT)
124 123 What is the process for conducting market research? Define objectives, identify target markets, choose research methods, collect and analyze data, present findings, and make recommendations. Follow ethical guidelines. Project Management advanced On-the-Job Training (OJT)
125 124 How do I handle imposter syndrome? Recognize common feelings, focus on achievements, seek feedback, find mentors, celebrate small wins, and remember that learning is normal. Mentorship and Support intermediate On-the-Job Training (OJT)
126 125 What is the company's policy on whistleblowing? Policies protect employees reporting illegal or unethical conduct. Use anonymous hotlines, document concerns, and understand anti-retaliation protections. Legal and Compliance advanced On-the-Job Training (OJT)
127 126 How do I request ergonomic equipment? Contact HR or facilities, complete ergonomic assessment forms, provide medical documentation if needed, and follow procurement procedures. Health and Safety beginner New hire Training
128 127 What is the company's approach to customer feedback? Companies collect feedback through surveys, reviews, and direct communication. Participate in feedback processes and use insights for improvement. Problem-Solving intermediate On-the-Job Training (OJT)
129 128 How do I handle a heavy workload? Prioritize tasks, communicate with your manager, delegate when possible, improve efficiency, and set realistic expectations. Don't suffer in silence. Problem-Solving intermediate On-the-Job Training (OJT)
130 129 What is the company's policy on data privacy? Policies cover data collection, storage, sharing, and retention. Follow GDPR, CCPA, or other relevant regulations. Complete required training. Legal and Compliance intermediate New hire Training
131 130 How do I request a workspace change? Discuss needs with your manager, contact facilities or HR, justify the request with business reasons, and follow office assignment procedures. Health and Safety beginner New hire Training
132 131 What is the company's approach to innovation challenges? Many companies run hackathons, innovation contests, or suggestion programs. Participate actively, form teams, and submit creative solutions. Career Development intermediate On-the-Job Training (OJT)
133 132 How do I handle cross-cultural communication? Learn about cultural differences, adapt communication styles, avoid assumptions, ask clarifying questions, and show respect for diverse perspectives. Communication and Collaboration advanced On-the-Job Training (OJT)
134 133 What is the company's policy on political activities? Policies may restrict political activities during work hours, use of company resources, or representation of company views. Follow guidelines carefully. Legal and Compliance intermediate New hire Training
135 134 How do I request tuition reimbursement? Check eligibility requirements, get pre-approval for courses, maintain good grades, submit receipts and transcripts, and understand service obligations. Career Development intermediate On-the-Job Training (OJT)
136 135 What is the company's approach to sustainability? Initiatives may include recycling, energy conservation, sustainable procurement, and carbon reduction. Participate in green programs and suggest improvements. Workplace Culture intermediate New hire Training
137 136 How do I handle a difficult client? Listen actively, empathize, stay professional, document interactions, involve your manager when needed, and focus on solutions not blame. Problem-Solving intermediate On-the-Job Training (OJT)
138 137 What is the company's policy on non-compete agreements? Understand restrictions on post-employment activities, geographic limitations, and time duration. Seek legal advice before signing or if questions arise. Legal and Compliance advanced On-the-Job Training (OJT)
139 138 How do I request a job share arrangement? Discuss with your manager and HR, propose a detailed plan, identify a job share partner, ensure coverage continuity, and document the arrangement. Remote Work Guidelines advanced On-the-Job Training (OJT)
140 139 What is the company's approach to employee engagement? Programs may include surveys, recognition programs, team events, and feedback mechanisms. Participate actively and provide constructive input. Workplace Culture intermediate On-the-Job Training (OJT)
141 140 How do I handle workplace stress? Identify stress sources, practice self-care, use company resources like EAP, set boundaries, and seek professional help if needed. Health and Safety intermediate New hire Training
142 141 What is the company's policy on mobile device usage? Policies cover personal devices, company phones, data security, and acceptable use. Follow guidelines and report lost devices immediately. Tools and Software intermediate New hire Training
143 142 How do I request a project budget increase? Justify with data, show ROI, present alternatives, get stakeholder buy-in, and follow formal approval processes. Document all communications. Project Management advanced On-the-Job Training (OJT)
144 143 What is the company's approach to quality assurance? Processes may include testing protocols, quality metrics, continuous improvement, and customer feedback. Follow established QA procedures. Project Management intermediate On-the-Job Training (OJT)
145 144 How do I handle a passive-aggressive colleague? Address behavior directly but professionally, document incidents, focus on work not personality, involve HR if necessary, and maintain professional boundaries. Communication and Collaboration advanced On-the-Job Training (OJT)
146 145 What is the company's policy on travel expenses? Follow per diem rates, use approved vendors, keep receipts, submit timely reports, and get pre-approval for unusual expenses. Understand reimbursement timelines. Benefits and Compensation intermediate New hire Training
147 146 How do I request a temporary reduction in hours? Discuss with your manager and HR, understand impact on benefits, propose a trial period, document the arrangement, and plan for return to full-time. Remote Work Guidelines advanced On-the-Job Training (OJT)
148 147 What is the company's approach to crisis management? Plans cover communication protocols, emergency procedures, business continuity, and recovery strategies. Know your role in different scenarios. Health and Safety advanced On-the-Job Training (OJT)
149 148 How do I handle a project that's behind schedule? Assess the situation, identify bottlenecks, communicate with stakeholders, adjust timelines or resources, and document lessons learned. Problem-Solving intermediate On-the-Job Training (OJT)
150 149 What is the company's policy on background checks? Checks may be required for employment, promotions, or certain roles. Understand your rights regarding accuracy and dispute processes. Legal and Compliance intermediate New hire Training
151 150 How do I request a change in reporting structure? Discuss with current manager, identify business reasons, approach potential new manager, get HR approval, and plan transition carefully. Career Development advanced On-the-Job Training (OJT)
152 151 What is the company's approach to knowledge management? Systems may include document repositories, wikis, collaboration tools, and training programs. Contribute content and use resources effectively. Communication and Collaboration intermediate New hire Training
153 152 How do I handle a colleague who takes credit for my work? Document your contributions, communicate directly if appropriate, involve your manager, focus on future prevention, and maintain professionalism. Communication and Collaboration advanced On-the-Job Training (OJT)
154 153 What is the company's policy on social events? Events may be mandatory or optional, with varying expectations for attendance and behavior. Understand professional conduct expectations. Workplace Culture intermediate New hire Training
155 154 How do I request a change in job responsibilities? Document current duties, identify desired changes, discuss with your manager, propose a transition plan, and get formal approval. Career Development intermediate On-the-Job Training (OJT)
156 155 What is the company's approach to risk management? Processes include risk identification, assessment, mitigation strategies, and monitoring. Follow established protocols and report concerns. Project Management advanced On-the-Job Training (OJT)
157 156 How do I handle a team conflict? Facilitate open communication, focus on interests not positions, seek common ground, involve HR if necessary, and document resolutions. Problem-Solving intermediate On-the-Job Training (OJT)
158 157 What is the company's policy on email retention? Policies specify retention periods, legal holds, and deletion procedures. Follow guidelines and consult IT for questions. Legal and Compliance intermediate New hire Training
159 158 How do I request a professional certification budget? Research certification value, get manager approval, submit budget requests, schedule exams, and share achievements with the team. Career Development intermediate On-the-Job Training (OJT)
160 159 What is the company's approach to customer service standards? Standards may include response times, quality metrics, communication protocols, and satisfaction targets. Follow established service levels. Problem-Solving intermediate On-the-Job Training (OJT)
161 160 How do I handle a micromanager who undermines my confidence? Build trust through consistent performance, communicate proactively, request specific feedback, document achievements, and seek mentorship support. Mentorship and Support advanced On-the-Job Training (OJT)
162 161 What is the company's policy on remote work security? Use VPN, secure networks, company devices, encryption, and follow data protection protocols. Report security incidents immediately. Health and Safety intermediate New hire Training
163 162 How do I request a change in work location? Discuss with your manager and HR, consider business needs, understand impact on team, follow transfer procedures, and provide adequate notice. Remote Work Guidelines intermediate New hire Training
164 163 What is the company's approach to employee recognition? Programs may include awards, bonuses, public acknowledgment, and peer recognition. Participate in recognizing others and celebrate achievements. Workplace Culture intermediate New hire Training
165 164 How do I handle a project with unclear requirements? Ask clarifying questions, document assumptions, seek stakeholder input, propose solutions, and get written confirmation before proceeding. Problem-Solving intermediate On-the-Job Training (OJT)
166 165 What is the company's policy on contractor management? Policies cover hiring, supervision, access, payment, and separation. Follow procurement guidelines and maintain proper documentation. Legal and Compliance intermediate New hire Training
167 166 How do I request a change in work schedule for caregiving? Discuss needs with HR and your manager, provide documentation if required, explore flexible options, and understand impact on benefits. Remote Work Guidelines advanced On-the-Job Training (OJT)
168 167 What is the company's approach to business continuity planning? Plans cover disaster recovery, remote work capabilities, communication systems, and essential functions. Know your role in continuity procedures. Health and Safety advanced On-the-Job Training (OJT)
169 168 How do I handle a colleague who consistently misses deadlines? Address directly but professionally, offer help, document impacts, involve your manager if necessary, and focus on team solutions. Communication and Collaboration intermediate New hire Training
170 169 What is the company's policy on social media representation? Guidelines cover personal accounts, company representation, confidentiality, and professional conduct. Follow brand guidelines and disclosure rules. Legal and Compliance intermediate New hire Training
171 170 How do I request a change in job title? Document expanded responsibilities, research market standards, discuss with your manager, get HR approval, and update internal systems accordingly. Career Development advanced On-the-Job Training (OJT)
172 171 What is the company's approach to innovation metrics? Metrics may include idea submissions, implementation rates, ROI, and employee participation. Track and report innovation activities. Project Management advanced On-the-Job Training (OJT)
173 172 How do I handle a stakeholder with unrealistic expectations? Manage expectations early, communicate constraints, provide data-driven alternatives, document agreements, and involve your manager for support. Problem-Solving advanced On-the-Job Training (OJT)
174 173 What is the company's policy on expense reimbursement timelines? Submit expenses within designated timeframes, follow approval workflows, understand processing periods, and track reimbursement status. Benefits and Compensation beginner New hire Training
175 174 How do I request a change in team structure? Propose business justification, consider impact on all team members, develop transition plan, get stakeholder buy-in, and implement gradually. Project Management advanced On-the-Job Training (OJT)
176 175 What is the company's approach to employee feedback? Channels may include surveys, suggestion boxes, town halls, and one-on-one meetings. Provide constructive feedback and act on received input. Workplace Culture intermediate New hire Training
177 176 How do I handle a project with limited resources? Prioritize essential features, seek creative solutions, negotiate for additional resources, document constraints, and manage stakeholder expectations. Problem-Solving intermediate On-the-Job Training (OJT)
178 177 What is the company's policy on workplace monitoring? Policies cover email, internet, phone, and video monitoring. Understand privacy expectations and monitoring purposes. Legal and Compliance intermediate New hire Training
179 178 How do I request a change in performance metrics? Propose new metrics aligned with business goals, provide data supporting changes, get stakeholder agreement, and implement with proper communication. Performance Expectations advanced On-the-Job Training (OJT)
180 179 What is the company's approach to supplier diversity? Programs may include diverse supplier requirements, tracking, and relationship building. Support diversity initiatives in procurement processes. Workplace Culture intermediate New hire Training
181 180 How do I handle a team member who resists change? Listen to concerns, explain benefits, provide training and support, involve them in implementation, and acknowledge their contributions. Communication and Collaboration intermediate New hire Training
182 181 What is the company's policy on intellectual property assignment? Understand that work-related IP typically belongs to the company, follow disclosure procedures, and understand invention assignment agreements. Legal and Compliance advanced On-the-Job Training (OJT)
183 182 How do I request a change in work location permanently? Research business needs, discuss with current and potential new managers, get HR approval, and follow formal transfer procedures. Career Development advanced On-the-Job Training (OJT)
184 183 What is the company's approach to customer success metrics? Metrics may include retention rates, satisfaction scores, adoption rates, and support response times. Understand your impact on customer success. Problem-Solving intermediate On-the-Job Training (OJT)
185 184 How do I handle a project with conflicting stakeholder priorities? Facilitate discussion, identify common goals, propose compromises, document decisions, and get executive sponsorship if needed. Problem-Solving advanced On-the-Job Training (OJT)
186 185 What is the company's policy on non-disclosure agreements? Understand confidentiality obligations, duration, scope, and consequences. Consult legal counsel if questions arise about specific terms. Legal and Compliance intermediate New hire Training
187 186 How do I request a change in reporting frequency? Justify business need, propose new schedule, get stakeholder agreement, update documentation, and communicate changes to all affected parties. Communication and Collaboration intermediate New hire Training
188 187 What is the company's approach to employee wellness metrics? Metrics may include participation rates, health outcomes, satisfaction, and productivity. Participate in wellness programs and provide feedback. Health and Safety intermediate New hire Training
189 188 How do I handle a project with technical challenges? Research solutions, consult experts, prototype approaches, document lessons learned, and escalate when necessary. Problem-Solving intermediate On-the-Job Training (OJT)
190 189 What is the company's policy on remote work expenses? Understand what expenses are covered (internet, equipment, utilities), follow reimbursement procedures, and keep proper documentation. Benefits and Compensation intermediate New hire Training
191 190 How do I request a change in project scope? Document scope changes, assess impact on timeline and budget, get stakeholder approval, update project plans, and communicate changes. Project Management intermediate On-the-Job Training (OJT)
192 191 What is the company's approach to employee advocacy? Programs may include brand ambassadorship, social media advocacy, and referral programs. Participate authentically and follow guidelines. Workplace Culture intermediate New hire Training
193 192 How do I handle a colleague with poor communication skills? Be clear and direct, provide examples, offer constructive feedback, document important conversations, and involve HR if necessary. Communication and Collaboration intermediate New hire Training
194 193 What is the company's policy on workplace violence prevention? Know warning signs, reporting procedures, emergency protocols, and prevention training. Take all threats seriously and report immediately. Health and Safety beginner New hire Training
195 194 How do I request a change in work hours for education? Discuss with your manager and HR, provide class schedules, propose flexible arrangements, ensure work coverage, and get formal approval. Career Development intermediate On-the-Job Training (OJT)
196 195 What is the company's approach to digital transformation? Initiatives may include technology adoption, process automation, data analytics, and customer experience improvements. Embrace change and learn new tools. Project Management advanced On-the-Job Training (OJT)
197 196 How do I handle a project with budget constraints? Prioritize spending, find cost-effective alternatives, negotiate with vendors, document decisions, and communicate financial status regularly. Problem-Solving intermediate On-the-Job Training (OJT)
198 197 What is the company's policy on employee data privacy? Understand data collection, usage, storage, and sharing policies. Follow GDPR, CCPA, and other relevant regulations. Report privacy concerns. Legal and Compliance intermediate New hire Training
199 198 How do I request a change in team leadership? Document business reasons, discuss with HR and current leadership, identify transition needs, get executive approval, and plan carefully. Career Development advanced On-the-Job Training (OJT)
200 199 What is the company's approach to sustainability reporting? Reports may cover environmental impact, social responsibility, governance practices, and improvement goals. Contribute to sustainability initiatives. Workplace Culture advanced On-the-Job Training (OJT)
201 200 How do I handle a project with cultural differences? Learn about cultural norms, adapt communication styles, show respect for differences, seek common ground, and involve cultural experts if needed. Communication and Collaboration advanced On-the-Job Training (OJT)
202 201 What is the company's policy on social media monitoring? Understand what's monitored, privacy expectations, and professional conduct requirements. Follow social media guidelines carefully. Legal and Compliance intermediate New hire Training
203 202 How do I request a change in job location for family reasons? Discuss personal needs with HR, explore remote options, research transfer opportunities, provide adequate notice, and plan transition carefully. Remote Work Guidelines advanced On-the-Job Training (OJT)
204 203 What is the company's approach to employee lifecycle management? Processes cover recruitment, onboarding, development, performance, and offboarding. Understand each stage and your role in them. Career Development intermediate On-the-Job Training (OJT)
205 204 How do I handle a project with regulatory requirements? Research applicable regulations, involve compliance experts, document compliance steps, maintain records, and plan for audits. Legal and Compliance advanced On-the-Job Training (OJT)
206 205 What is the company's policy on workplace accommodations for religious practices? Understand your rights to reasonable accommodations, request through HR, provide advance notice, and maintain open communication. Legal and Compliance intermediate New hire Training
207 206 How do I request a change in work schedule for health reasons? Provide medical documentation if required, discuss options with HR and your manager, understand impact on benefits, and get formal approval. Health and Safety intermediate New hire Training
208 207 What is the company's approach to customer journey mapping? Processes may include touchpoint identification, pain point analysis, experience design, and improvement initiatives. Contribute insights from your role. Problem-Solving advanced On-the-Job Training (OJT)
209 208 How do I handle a team member with negative attitude? Address behavior professionally, focus on impact, offer support, document incidents, involve HR if necessary, and maintain team morale. Communication and Collaboration intermediate New hire Training
210 209 What is the company's policy on background check updates? Understand when updates may be required, what information is collected, and your rights regarding accuracy and disputes. Legal and Compliance intermediate New hire Training
211 210 How do I request a change in project methodology? Propose benefits of new methodology, provide data supporting change, get stakeholder buy-in, plan transition, and train team members. Project Management advanced On-the-Job Training (OJT)
212 211 What is the company's approach to employee engagement surveys? Participate honestly, provide constructive feedback, review results, participate in action planning, and track improvements. Workplace Culture intermediate On-the-Job Training (OJT)
213 212 How do I handle a project with unclear success criteria? Define measurable objectives, get stakeholder agreement, document success metrics, establish baselines, and review criteria regularly. Problem-Solving intermediate On-the-Job Training (OJT)
214 213 What is the company's policy on workplace bullying? Recognize bullying behaviors, document incidents, report to HR or management, understand investigation processes, and know your protections. Health and Safety beginner New hire Training
215 214 How do I request a change in compensation structure? Research market rates, document performance, prepare business case, discuss with your manager, and follow formal review processes. Benefits and Compensation advanced On-the-Job Training (OJT)
216 215 What is the company's approach to digital accessibility? Ensure digital content is accessible to people with disabilities, follow WCAG guidelines, test accessibility, and incorporate feedback from users with disabilities. Health and Safety intermediate New hire Training
217 216 How do I handle a project with multiple vendors? Coordinate vendor communications, manage contracts, track deliverables, resolve conflicts, and maintain documentation for all vendor relationships. Project Management intermediate On-the-Job Training (OJT)
218 217 What is the company's policy on employee references? Understand what information can be provided, who can give references, and guidelines for providing or requesting references. Legal and Compliance intermediate New hire Training
219 218 How do I request a change in work location for career growth? Identify growth opportunities, discuss with current manager, research target locations, get HR approval, and plan transition strategy. Career Development advanced On-the-Job Training (OJT)
220 219 What is the company's approach to customer retention strategies? Strategies may include loyalty programs, personalized service, proactive communication, and continuous improvement. Contribute to retention efforts. Problem-Solving intermediate On-the-Job Training (OJT)
221 220 How do I handle a team member who dominates discussions? Facilitate balanced participation, use structured meeting formats, redirect conversations privately, document contributions, and involve all team members. Communication and Collaboration intermediate New hire Training
222 221 What is the company's policy on remote work equipment? Understand what equipment is provided, maintenance responsibilities, return procedures, and security requirements for company devices. Remote Work Guidelines beginner New hire Training
223 222 How do I request a change in project timeline? Assess impact, justify reasons, propose new timeline, get stakeholder approval, update project plans, and communicate changes clearly. Project Management intermediate On-the-Job Training (OJT)
224 223 What is the company's approach to employee development plans? Create SMART goals, identify skill gaps, choose development activities, set timelines, and review progress regularly with your manager. Career Development intermediate On-the-Job Training (OJT)
225 224 How do I handle a project with technical debt? Document technical debt, prioritize remediation, allocate resources, track improvements, and balance new features with maintenance. Problem-Solving advanced On-the-Job Training (OJT)
226 225 What is the company's policy on workplace photography? Understand consent requirements, appropriate use of images, social media guidelines, and privacy considerations. Legal and Compliance intermediate New hire Training
227 226 How do I request a change in team composition? Justify business need, identify required skills, plan transition, get stakeholder approval, and manage team dynamics carefully. Project Management advanced On-the-Job Training (OJT)
228 227 What is the company's approach to customer feedback analysis? Analyze feedback trends, identify improvement opportunities, implement changes, measure impact, and communicate results to customers. Problem-Solving intermediate On-the-Job Training (OJT)
229 228 How do I handle a colleague who consistently interrupts? Address behavior privately, suggest meeting guidelines, use facilitation techniques, document patterns, and involve HR if necessary. Communication and Collaboration intermediate New hire Training
230 229 What is the company's policy on employee social events? Understand attendance expectations, behavior guidelines, alcohol policies, and professional conduct requirements during company-sponsored events. Workplace Culture intermediate New hire Training
231 230 How do I request a change in work responsibilities for growth? Identify growth opportunities, discuss with your manager, develop transition plan, acquire necessary skills, and document new responsibilities. Career Development intermediate On-the-Job Training (OJT)
232 231 What is the company's approach to process improvement? Use methodologies like Lean, Six Sigma, or Kaizen, identify inefficiencies, implement changes, measure results, and continuously improve. Project Management intermediate On-the-Job Training (OJT)
233 232 How do I handle a project with stakeholder conflicts? Mediate discussions, identify common goals, propose compromises, document agreements, and escalate when necessary. Problem-Solving advanced On-the-Job Training (OJT)
234 233 What is the company's policy on workplace investigations? Understand investigation processes, your rights and responsibilities, documentation requirements, and potential outcomes. Legal and Compliance intermediate New hire Training
235 234 How do I request a change in performance review frequency? Justify business need, propose new schedule, get HR and manager approval, update processes, and communicate changes to all stakeholders. Performance Expectations advanced On-the-Job Training (OJT)
236 235 What is the company's approach to employee onboarding metrics? Metrics may include time to productivity, satisfaction scores, retention rates, and engagement levels. Participate in improving onboarding experiences. Onboarding Process intermediate New hire Training
237 236 How do I handle a project with changing requirements? Document changes, assess impact, get approvals, update plans, communicate changes, and manage stakeholder expectations throughout the process. Problem-Solving intermediate On-the-Job Training (OJT)
238 237 What is the company's policy on employee background verification? Understand verification scope, consent requirements, accuracy rights, and appeal processes for background checks. Legal and Compliance intermediate New hire Training
239 238 How do I request a change in work location for cost of living? Research cost differences, discuss with HR, explore remote options, understand compensation implications, and get formal approval. Remote Work Guidelines advanced On-the-Job Training (OJT)
240 239 What is the company's approach to customer segmentation? Understand customer segments, their needs, and preferences. Tailor products, services, and communication to different segments effectively. Problem-Solving advanced On-the-Job Training (OJT)
241 240 How do I handle a team member who misses meetings? Address pattern privately, understand reasons, discuss impact, offer support, document occurrences, and involve HR if necessary. Communication and Collaboration intermediate New hire Training
242 241 What is the company's policy on workplace drug and alcohol testing? Understand testing circumstances, procedures, consequences, and your rights regarding testing processes and results. Legal and Compliance intermediate New hire Training
243 242 How do I request a change in project methodology for better outcomes? Research alternative methodologies, present benefits, get team buy-in, plan transition, provide training, and measure improvements. Project Management advanced On-the-Job Training (OJT)
244 243 What is the company's approach to employee value proposition? Understand total rewards, career opportunities, work environment, and company culture. Contribute to improving the employee experience. Workplace Culture intermediate New hire Training
245 244 How do I handle a project with limited technical expertise? Identify skill gaps, seek training, consult experts, hire contractors, or partner with technical teams. Document learning and share knowledge. Problem-Solving intermediate On-the-Job Training (OJT)
246 245 What is the company's policy on employee social media use during work? Understand acceptable use policies, time restrictions, content guidelines, and professional conduct requirements. Communication and Collaboration intermediate New hire Training
247 246 How do I request a change in work schedule for better work-life balance? Analyze current schedule, propose alternatives, discuss with manager, ensure team coverage, get formal approval, and monitor effectiveness. Remote Work Guidelines intermediate New hire Training
248 247 What is the company's approach to customer experience design? Focus on customer needs, map journeys, design touchpoints, gather feedback, and continuously improve experiences based on insights. Problem-Solving advanced On-the-Job Training (OJT)
249 248 How do I handle a colleague with poor time management? Offer help respectfully, share time management techniques, discuss impact on team, document issues, and involve manager if necessary. Communication and Collaboration intermediate New hire Training
250 249 What is the company's policy on workplace surveillance? Understand what's monitored, privacy expectations, legal requirements, and your rights regarding workplace surveillance. Legal and Compliance intermediate New hire Training
251 250 How do I request a change in career path within the company? Research internal opportunities, discuss with your manager and HR, develop required skills, network with target departments, and follow formal application processes. Career Development advanced On-the-Job Training (OJT)

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id,question,answer,category,difficulty_level,support_type
1,"What documents do I need to bring on my first day?","Bring government-issued photo ID, Social Security card, work authorization documents (I-9), direct deposit information, and emergency contact details. Original documents required for I-9 verification.","Onboarding","beginner","New hire Training"
2,"When do I receive my first paycheck?","Pay schedules vary by company but most pay bi-weekly or semi-monthly. Your first paycheck may be delayed if you start mid-pay period. Check with HR for specific dates and direct deposit setup.","Payroll","beginner","New hire Training"
3,"How do I enroll in company benefits?","Complete benefits enrollment within 30 days of hire through the HR portal. Review plan options, costs, and coverage levels. Contact HR with questions. Changes only allowed during open enrollment or life events.","Benefits","beginner","New hire Training"
4,"What is the company's paid time off policy?","PTO includes vacation, sick leave, and personal days. Accrual rates increase with tenure. Request time off through the HR system with advance notice. Check balance and approval status online.","Time Off","beginner","New hire Training"
5,"How do I update my personal information?","Log into the HR self-service portal to update address, phone, emergency contacts, and tax withholdings. Name changes require documentation. Report changes within 30 days for benefits and payroll accuracy.","Employee Records","beginner","New hire Training"
6,"What is the process for requesting leave of absence?","Submit leave requests through HR with medical documentation if required. Types include FMLA, personal, medical, and military leave. Discuss with your manager and HR as early as possible.","Leave Management","intermediate","On-the-Job Training (OJT)"
7,"How do I access my pay stubs and tax documents?","Access through the HR self-service portal or payroll system. Download W-2s by January 31st. Contact payroll if corrections are needed. Keep personal records for tax purposes.","Payroll","beginner","New hire Training"
8,"What professional development opportunities are available?","Companies offer tuition reimbursement, training programs, conference attendance, and certification support. Submit requests through HR with business justification. Annual development budgets may apply.","Career Development","intermediate","On-the-Job Training (OJT)"
9,"How do I report workplace harassment or discrimination?","Report immediately to HR, your manager, or the ethics hotline. Document incidents with dates, times, witnesses, and details. All reports are confidential and investigated promptly.","Employee Relations","beginner","On-the-Job Training (OJT)"
10,"What is the company's performance review process?","Performance reviews typically occur quarterly or annually. Set goals with your manager, document achievements, gather feedback, and discuss development opportunities. Complete self-assessments on time.","Performance Management","intermediate","On-the-Job Training (OJT)"
11,"How do I request a salary advance or emergency loan?","Check company policies for availability. Submit requests to HR with justification and repayment plan. Some companies offer employee assistance programs for financial counseling. Approval depends on tenure and circumstances.","Compensation","advanced","On-the-Job Training (OJT)"
12,"What happens during the probationary period?","Probationary periods typically last 90 days. Performance is evaluated regularly, training needs identified, and employment confirmed if standards are met. Regular check-ins with your manager are scheduled.","Onboarding","beginner","New hire Training"
13,"How do I enroll in the 401(k) or retirement plan?","Enroll through the benefits portal within eligibility period. Choose contribution percentage and investment options. Many companies offer matching contributions. Change elections during open enrollment or life events.","Benefits","intermediate","New hire Training"
14,"What is the company's policy on remote work?","Remote work policies vary by role and department. Submit requests to your manager and HR. Equipment, security requirements, and communication expectations apply. Trial periods may be used to evaluate arrangements.","Workplace Policies","intermediate","On-the-Job Training (OJT)"
15,"How do I access employee assistance programs?","EAPs offer confidential counseling, financial advice, and legal consultation. Contact through the provided phone number or website. Services are free for employees and immediate family members.","Benefits","beginner","On-the-Job Training (OJT)"
16,"What is the process for internal job applications?","Check internal job boards, discuss with your current manager, apply through the HR system, and participate in interviews. Minimum tenure requirements may apply. Current performance affects eligibility.","Career Development","intermediate","On-the-Job Training (OJT)"
17,"How do I report workplace injuries?","Seek immediate medical attention, notify your supervisor and HR, complete incident reports, and follow return-to-work procedures. Workers' compensation coverage applies. Document all medical treatments.","Health and Safety","beginner","On-the-Job Training (OJT)"
18,"What is the company's drug testing policy?","Drug testing may be required pre-employment, randomly, for cause, or post-accident. Understand testing procedures, consequences of positive results, and your rights regarding the testing process.","Health and Safety","intermediate","New hire Training"
19,"How do I request reasonable accommodations?","Contact HR to discuss accommodation needs. Provide medical documentation if required. Participate in the interactive process to find suitable solutions. All requests are confidential.","Health and Safety","intermediate","On-the-Job Training (OJT)"
20,"What is the company's policy on social media use?","Policies cover personal use during work hours, representing the company online, and confidentiality. Follow brand guidelines and disclosure rules. Report social media-related issues to HR.","Workplace Policies","intermediate","On-the-Job Training (OJT)"
21,"How do I calculate my accrued vacation time?","Vacation accrual rates increase with years of service. Check your balance in the HR self-service portal. Understand carryover limits and expiration policies. Request time off through proper channels.","Time Off","beginner","On-the-Job Training (OJT)"
22,"What is the process for filing a grievance?","Follow company grievance procedures starting with informal resolution. Document issues with specific examples. Escalate to HR if unresolved. Use formal grievance processes for serious concerns.","Employee Relations","advanced","On-the-Job Training (OJT)"
23,"How do I update my tax withholdings?","Submit new W-4 forms through the HR portal or payroll department. Changes take effect in the next pay period. Consult tax advisors for complex situations. Update after major life events.","Payroll","beginner","On-the-Job Training (OJT)"
24,"What is the company's parental leave policy?","Policies include maternity, paternity, and adoption leave. Check eligibility requirements, duration, and pay rates. Submit requests with advance notice. Understand return-to-work expectations.","Benefits","intermediate","On-the-Job Training (OJT)"
25,"How do I participate in employee resource groups?","Contact ERG leaders to join meetings and events. ERGs focus on diversity, inclusion, and shared interests. Consider leadership roles. Participation counts toward diversity and inclusion goals.","Employee Engagement","beginner","On-the-Job Training (OJT)"
26,"What is the company's policy on moonlighting?","Policies vary from prohibiting outside employment to allowing it with disclosure. Check your employment agreement. Discuss potential conflicts of interest with HR. Violations may affect employment status.","Workplace Policies","advanced","On-the-Job Training (OJT)"
27,"How do I request a change in work schedule?","Discuss flexible schedule options with your manager. Submit formal requests to HR with business justification. Consider team impact and coverage needs. Document approved arrangements in writing.","Workplace Policies","intermediate","On-the-Job Training (OJT)"
28,"What happens during exit interviews?","Exit interviews occur when employees leave the company. HR asks about reasons for leaving, experience, and suggestions. Participation is voluntary but helps improve workplace. Information is kept confidential.","Offboarding","beginner","On-the-Job Training (OJT)"
29,"How do I access company policies and procedures?","Find policies on the company intranet or HR portal. Search by topic or category. Ask HR for clarification on specific policies. Stay updated on policy changes through company communications.","Employee Records","beginner","New hire Training"
30,"What is the company's approach to diversity and inclusion?","D&I initiatives include training, recruitment programs, ERGs, and inclusive policies. Participate in events and training. Report discrimination concerns. Contribute to inclusive workplace culture.","Employee Engagement","intermediate","On-the-Job Training (OJT)"
31,"How do I request tuition reimbursement?","Check eligibility requirements and approved programs. Submit course details and costs to HR for pre-approval. Maintain good grades. Submit receipts and transcripts for reimbursement. Service obligations may apply.","Career Development","intermediate","On-the-Job Training (OJT)"
32,"What is the company's policy on workplace relationships?","Policies may require disclosure of relationships, prohibit supervisor-direct report relationships, or have conduct guidelines. Check HR policies. Discuss potential conflicts with HR.","Workplace Policies","intermediate","On-the-Job Training (OJT)"
33,"How do I report ethical concerns or violations?","Use anonymous hotlines, contact compliance officers, or speak with HR. Document concerns specifically. Follow up if no action is taken. Anti-retaliation policies protect reporters.","Employee Relations","advanced","On-the-Job Training (OJT)"
34,"What is the process for background checks?","Background checks may be required for employment, promotions, or certain roles. Understand your rights regarding accuracy and disputes. Provide necessary information and consent.","Onboarding","beginner","New hire Training"
35,"How do I access mental health resources?","Use EAP counseling services, company-sponsored mental health programs, or insurance coverage. Confidential resources available 24/7. Discuss accommodation needs with HR if necessary.","Benefits","intermediate","On-the-Job Training (OJT)"
36,"What is the company's policy on bereavement leave?","Bereavement leave provides paid time off for family member deaths. Check eligibility, duration, and relationship definitions. Submit requests to HR with documentation if required.","Time Off","beginner","On-the-Job Training (OJT)"
37,"How do I participate in performance improvement plans?","PIPs provide structured support for performance issues. Understand goals, timelines, and resources available. Participate actively in check-ins. Seek clarification on expectations.","Performance Management","advanced","On-the-Job Training (OJT)"
38,"What is the company's approach to employee wellness?","Wellness programs include fitness challenges, health screenings, mental health resources, and wellness stipends. Participate through HR portal. Provide feedback to improve programs.","Benefits","intermediate","On-the-Job Training (OJT)"
39,"How do I request a sabbatical or extended leave?","Check eligibility requirements based on tenure and position. Submit formal requests with justification and timeline. Plan for coverage and return. Understand pay and benefits implications.","Leave Management","advanced","On-the-Job Training (OJT)"
40,"What is the company's policy on jury duty and civic duty?","Company provides paid leave for jury duty and other civic obligations. Provide summons documentation to HR. Understand time limits and reporting requirements.","Time Off","beginner","On-the-Job Training (OJT)"
41,"How do I access my employment verification?","Use the automated employment verification system or contact HR. Provide necessary authorization. Information includes dates of employment, position, and salary if authorized.","Employee Records","beginner","On-the-Job Training (OJT)"
42,"What is the company's approach to employee recognition?","Recognition programs include awards, bonuses, peer recognition, and service awards. Nominate colleagues through HR systems. Participate in recognition events and celebrations.","Employee Engagement","intermediate","On-the-Job Training (OJT)"
43,"How do I handle workplace conflicts?","Address conflicts directly but professionally. Document incidents. Seek mediation through HR if needed. Focus on behavior not personality. Follow company conflict resolution procedures.","Employee Relations","intermediate","On-the-Job Training (OJT)"
44,"What is the company's policy on non-compete agreements?","Understand restrictions on post-employment activities, geographic limitations, and time duration. Seek legal advice before signing. Discuss concerns with HR during onboarding.","Legal and Compliance","advanced","New hire Training"
45,"How do I access company training and development resources?","Use the learning management system for online courses, workshops, and training materials. Discuss development goals with your manager. Track completed training in your HR profile.","Career Development","intermediate","On-the-Job Training (OJT)"
46,"What is the company's approach to succession planning?","Companies identify and develop high-potential employees for key roles. Express interest in growth opportunities. Participate in leadership development programs. Discuss career paths with your manager.","Career Development","advanced","On-the-Job Training (OJT)"
47,"How do I request workplace accommodations for religious practices?","Request accommodations through HR with advance notice. Understand your rights to reasonable accommodations. Maintain open communication about needs and solutions.","Health and Safety","intermediate","On-the-Job Training (OJT)"
48,"What is the company's policy on references for former employees?","Many companies only verify employment dates and titles. Get permission before providing personal references. Follow company guidelines for reference requests.","Offboarding","intermediate","On-the-Job Training (OJT)"
49,"How do I participate in employee surveys and feedback?","Complete annual engagement surveys honestly. Provide constructive feedback through suggestion boxes or HR channels. Review results and participate in action planning. Your input drives improvements.","Employee Engagement","beginner","On-the-Job Training (OJT)"
50,"What is the company's approach to workplace safety and emergency procedures?","Know evacuation routes, assembly points, and emergency contacts. Participate in safety drills. Report safety concerns immediately. Understand your role in emergency situations.","Health and Safety","beginner","New hire Training"
1 id question answer category difficulty_level support_type
2 1 What documents do I need to bring on my first day? Bring government-issued photo ID, Social Security card, work authorization documents (I-9), direct deposit information, and emergency contact details. Original documents required for I-9 verification. Onboarding beginner New hire Training
3 2 When do I receive my first paycheck? Pay schedules vary by company but most pay bi-weekly or semi-monthly. Your first paycheck may be delayed if you start mid-pay period. Check with HR for specific dates and direct deposit setup. Payroll beginner New hire Training
4 3 How do I enroll in company benefits? Complete benefits enrollment within 30 days of hire through the HR portal. Review plan options, costs, and coverage levels. Contact HR with questions. Changes only allowed during open enrollment or life events. Benefits beginner New hire Training
5 4 What is the company's paid time off policy? PTO includes vacation, sick leave, and personal days. Accrual rates increase with tenure. Request time off through the HR system with advance notice. Check balance and approval status online. Time Off beginner New hire Training
6 5 How do I update my personal information? Log into the HR self-service portal to update address, phone, emergency contacts, and tax withholdings. Name changes require documentation. Report changes within 30 days for benefits and payroll accuracy. Employee Records beginner New hire Training
7 6 What is the process for requesting leave of absence? Submit leave requests through HR with medical documentation if required. Types include FMLA, personal, medical, and military leave. Discuss with your manager and HR as early as possible. Leave Management intermediate On-the-Job Training (OJT)
8 7 How do I access my pay stubs and tax documents? Access through the HR self-service portal or payroll system. Download W-2s by January 31st. Contact payroll if corrections are needed. Keep personal records for tax purposes. Payroll beginner New hire Training
9 8 What professional development opportunities are available? Companies offer tuition reimbursement, training programs, conference attendance, and certification support. Submit requests through HR with business justification. Annual development budgets may apply. Career Development intermediate On-the-Job Training (OJT)
10 9 How do I report workplace harassment or discrimination? Report immediately to HR, your manager, or the ethics hotline. Document incidents with dates, times, witnesses, and details. All reports are confidential and investigated promptly. Employee Relations beginner On-the-Job Training (OJT)
11 10 What is the company's performance review process? Performance reviews typically occur quarterly or annually. Set goals with your manager, document achievements, gather feedback, and discuss development opportunities. Complete self-assessments on time. Performance Management intermediate On-the-Job Training (OJT)
12 11 How do I request a salary advance or emergency loan? Check company policies for availability. Submit requests to HR with justification and repayment plan. Some companies offer employee assistance programs for financial counseling. Approval depends on tenure and circumstances. Compensation advanced On-the-Job Training (OJT)
13 12 What happens during the probationary period? Probationary periods typically last 90 days. Performance is evaluated regularly, training needs identified, and employment confirmed if standards are met. Regular check-ins with your manager are scheduled. Onboarding beginner New hire Training
14 13 How do I enroll in the 401(k) or retirement plan? Enroll through the benefits portal within eligibility period. Choose contribution percentage and investment options. Many companies offer matching contributions. Change elections during open enrollment or life events. Benefits intermediate New hire Training
15 14 What is the company's policy on remote work? Remote work policies vary by role and department. Submit requests to your manager and HR. Equipment, security requirements, and communication expectations apply. Trial periods may be used to evaluate arrangements. Workplace Policies intermediate On-the-Job Training (OJT)
16 15 How do I access employee assistance programs? EAPs offer confidential counseling, financial advice, and legal consultation. Contact through the provided phone number or website. Services are free for employees and immediate family members. Benefits beginner On-the-Job Training (OJT)
17 16 What is the process for internal job applications? Check internal job boards, discuss with your current manager, apply through the HR system, and participate in interviews. Minimum tenure requirements may apply. Current performance affects eligibility. Career Development intermediate On-the-Job Training (OJT)
18 17 How do I report workplace injuries? Seek immediate medical attention, notify your supervisor and HR, complete incident reports, and follow return-to-work procedures. Workers' compensation coverage applies. Document all medical treatments. Health and Safety beginner On-the-Job Training (OJT)
19 18 What is the company's drug testing policy? Drug testing may be required pre-employment, randomly, for cause, or post-accident. Understand testing procedures, consequences of positive results, and your rights regarding the testing process. Health and Safety intermediate New hire Training
20 19 How do I request reasonable accommodations? Contact HR to discuss accommodation needs. Provide medical documentation if required. Participate in the interactive process to find suitable solutions. All requests are confidential. Health and Safety intermediate On-the-Job Training (OJT)
21 20 What is the company's policy on social media use? Policies cover personal use during work hours, representing the company online, and confidentiality. Follow brand guidelines and disclosure rules. Report social media-related issues to HR. Workplace Policies intermediate On-the-Job Training (OJT)
22 21 How do I calculate my accrued vacation time? Vacation accrual rates increase with years of service. Check your balance in the HR self-service portal. Understand carryover limits and expiration policies. Request time off through proper channels. Time Off beginner On-the-Job Training (OJT)
23 22 What is the process for filing a grievance? Follow company grievance procedures starting with informal resolution. Document issues with specific examples. Escalate to HR if unresolved. Use formal grievance processes for serious concerns. Employee Relations advanced On-the-Job Training (OJT)
24 23 How do I update my tax withholdings? Submit new W-4 forms through the HR portal or payroll department. Changes take effect in the next pay period. Consult tax advisors for complex situations. Update after major life events. Payroll beginner On-the-Job Training (OJT)
25 24 What is the company's parental leave policy? Policies include maternity, paternity, and adoption leave. Check eligibility requirements, duration, and pay rates. Submit requests with advance notice. Understand return-to-work expectations. Benefits intermediate On-the-Job Training (OJT)
26 25 How do I participate in employee resource groups? Contact ERG leaders to join meetings and events. ERGs focus on diversity, inclusion, and shared interests. Consider leadership roles. Participation counts toward diversity and inclusion goals. Employee Engagement beginner On-the-Job Training (OJT)
27 26 What is the company's policy on moonlighting? Policies vary from prohibiting outside employment to allowing it with disclosure. Check your employment agreement. Discuss potential conflicts of interest with HR. Violations may affect employment status. Workplace Policies advanced On-the-Job Training (OJT)
28 27 How do I request a change in work schedule? Discuss flexible schedule options with your manager. Submit formal requests to HR with business justification. Consider team impact and coverage needs. Document approved arrangements in writing. Workplace Policies intermediate On-the-Job Training (OJT)
29 28 What happens during exit interviews? Exit interviews occur when employees leave the company. HR asks about reasons for leaving, experience, and suggestions. Participation is voluntary but helps improve workplace. Information is kept confidential. Offboarding beginner On-the-Job Training (OJT)
30 29 How do I access company policies and procedures? Find policies on the company intranet or HR portal. Search by topic or category. Ask HR for clarification on specific policies. Stay updated on policy changes through company communications. Employee Records beginner New hire Training
31 30 What is the company's approach to diversity and inclusion? D&I initiatives include training, recruitment programs, ERGs, and inclusive policies. Participate in events and training. Report discrimination concerns. Contribute to inclusive workplace culture. Employee Engagement intermediate On-the-Job Training (OJT)
32 31 How do I request tuition reimbursement? Check eligibility requirements and approved programs. Submit course details and costs to HR for pre-approval. Maintain good grades. Submit receipts and transcripts for reimbursement. Service obligations may apply. Career Development intermediate On-the-Job Training (OJT)
33 32 What is the company's policy on workplace relationships? Policies may require disclosure of relationships, prohibit supervisor-direct report relationships, or have conduct guidelines. Check HR policies. Discuss potential conflicts with HR. Workplace Policies intermediate On-the-Job Training (OJT)
34 33 How do I report ethical concerns or violations? Use anonymous hotlines, contact compliance officers, or speak with HR. Document concerns specifically. Follow up if no action is taken. Anti-retaliation policies protect reporters. Employee Relations advanced On-the-Job Training (OJT)
35 34 What is the process for background checks? Background checks may be required for employment, promotions, or certain roles. Understand your rights regarding accuracy and disputes. Provide necessary information and consent. Onboarding beginner New hire Training
36 35 How do I access mental health resources? Use EAP counseling services, company-sponsored mental health programs, or insurance coverage. Confidential resources available 24/7. Discuss accommodation needs with HR if necessary. Benefits intermediate On-the-Job Training (OJT)
37 36 What is the company's policy on bereavement leave? Bereavement leave provides paid time off for family member deaths. Check eligibility, duration, and relationship definitions. Submit requests to HR with documentation if required. Time Off beginner On-the-Job Training (OJT)
38 37 How do I participate in performance improvement plans? PIPs provide structured support for performance issues. Understand goals, timelines, and resources available. Participate actively in check-ins. Seek clarification on expectations. Performance Management advanced On-the-Job Training (OJT)
39 38 What is the company's approach to employee wellness? Wellness programs include fitness challenges, health screenings, mental health resources, and wellness stipends. Participate through HR portal. Provide feedback to improve programs. Benefits intermediate On-the-Job Training (OJT)
40 39 How do I request a sabbatical or extended leave? Check eligibility requirements based on tenure and position. Submit formal requests with justification and timeline. Plan for coverage and return. Understand pay and benefits implications. Leave Management advanced On-the-Job Training (OJT)
41 40 What is the company's policy on jury duty and civic duty? Company provides paid leave for jury duty and other civic obligations. Provide summons documentation to HR. Understand time limits and reporting requirements. Time Off beginner On-the-Job Training (OJT)
42 41 How do I access my employment verification? Use the automated employment verification system or contact HR. Provide necessary authorization. Information includes dates of employment, position, and salary if authorized. Employee Records beginner On-the-Job Training (OJT)
43 42 What is the company's approach to employee recognition? Recognition programs include awards, bonuses, peer recognition, and service awards. Nominate colleagues through HR systems. Participate in recognition events and celebrations. Employee Engagement intermediate On-the-Job Training (OJT)
44 43 How do I handle workplace conflicts? Address conflicts directly but professionally. Document incidents. Seek mediation through HR if needed. Focus on behavior not personality. Follow company conflict resolution procedures. Employee Relations intermediate On-the-Job Training (OJT)
45 44 What is the company's policy on non-compete agreements? Understand restrictions on post-employment activities, geographic limitations, and time duration. Seek legal advice before signing. Discuss concerns with HR during onboarding. Legal and Compliance advanced New hire Training
46 45 How do I access company training and development resources? Use the learning management system for online courses, workshops, and training materials. Discuss development goals with your manager. Track completed training in your HR profile. Career Development intermediate On-the-Job Training (OJT)
47 46 What is the company's approach to succession planning? Companies identify and develop high-potential employees for key roles. Express interest in growth opportunities. Participate in leadership development programs. Discuss career paths with your manager. Career Development advanced On-the-Job Training (OJT)
48 47 How do I request workplace accommodations for religious practices? Request accommodations through HR with advance notice. Understand your rights to reasonable accommodations. Maintain open communication about needs and solutions. Health and Safety intermediate On-the-Job Training (OJT)
49 48 What is the company's policy on references for former employees? Many companies only verify employment dates and titles. Get permission before providing personal references. Follow company guidelines for reference requests. Offboarding intermediate On-the-Job Training (OJT)
50 49 How do I participate in employee surveys and feedback? Complete annual engagement surveys honestly. Provide constructive feedback through suggestion boxes or HR channels. Review results and participate in action planning. Your input drives improvements. Employee Engagement beginner On-the-Job Training (OJT)
51 50 What is the company's approach to workplace safety and emergency procedures? Know evacuation routes, assembly points, and emergency contacts. Participate in safety drills. Report safety concerns immediately. Understand your role in emergency situations. Health and Safety beginner New hire Training

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id,question,answer,category,difficulty_level,support_type
1,"What is the IT help desk ticket submission process?","Submit tickets through the IT portal, email helpdesk@company.com, or call the support line. Include detailed error messages, screenshots, and steps to reproduce. Track ticket status online and expect initial response within 2 business hours.","IT Support","beginner","New hire Training"
2,"How do I set up my company email on mobile devices?","Use the company's mobile device management (MDM) app to configure email. Download Microsoft Outlook or company-approved email client, enter your company credentials, and enable security features. Contact IT if you encounter authentication issues.","IT Support","beginner","New hire Training"
3,"What VPN software should I use for remote access?","Install the company-approved VPN client from the software portal. Use your company credentials to authenticate. Connect before accessing internal resources. Report connection issues to IT with error logs and connection details.","Network Security","intermediate","New hire Training"
4,"How do I request new hardware or software?","Submit requests through the IT procurement portal with business justification. Get manager approval. IT will review compatibility, security compliance, and budget. Standard requests process in 5-7 business days.","IT Procurement","intermediate","On-the-Job Training (OJT)"
5,"What are the password requirements and policies?","Passwords must be 12+ characters with uppercase, lowercase, numbers, and symbols. Change every 90 days. Don't reuse previous 10 passwords. Enable multi-factor authentication. Never share passwords or store them unencrypted.","Security","beginner","New hire Training"
6,"How do I connect to company printers?","Install printer drivers from the IT software portal. Use your network credentials to authenticate. For wireless printing, ensure you're on the company network. Report printing issues to IT with printer name and error messages.","IT Support","beginner","New hire Training"
7,"What is the process for data backup and recovery?","Company data is automatically backed up to secure servers. For critical files, use the shared network drives with version control. Contact IT immediately for data recovery needs. Test backup access quarterly.","Data Management","intermediate","On-the-Job Training (OJT)"
8,"How do I report a security incident or suspected breach?","Report immediately to the IT security team via the emergency hotline or security@company.com. Include details like affected systems, data types, and timeline. Don't attempt to investigate yourself. Preserve evidence and document everything.","Security","advanced","On-the-Job Training (OJT)"
9,"What software is pre-approved for company use?","Check the IT software catalog for approved applications. Common tools include Microsoft Office 365, Adobe Creative Cloud, Slack, and Zoom. Request exceptions for specialized software through the IT review process.","Software Management","intermediate","New hire Training"
10,"How do I set up video conferencing for meetings?","Use company-approved platforms like Zoom or Microsoft Teams. Book meeting rooms with video equipment through the facilities system. Test audio/video 15 minutes before meetings. Contact IT for technical support during meetings.","IT Support","beginner","New hire Training"
11,"What is the company's policy on personal device usage?","Personal devices must comply with BYOD policies including security software, encryption, and remote wipe capabilities. Access company resources only through approved apps and VPN. Report lost devices immediately to IT.","Security","intermediate","New hire Training"
12,"How do I access shared network drives and file servers?","Map network drives using provided server paths. Use your company credentials for authentication. Organize files according to department naming conventions. Request additional access through your manager and IT.","Data Management","beginner","New hire Training"
13,"What should I do if my computer is running slowly?","Restart your computer first. Clear cache and temporary files. Check for malware using company antivirus software. Close unnecessary applications. Submit IT ticket if issues persist with performance details.","IT Support","beginner","On-the-Job Training (OJT)"
14,"How do I configure dual monitors?","Connect monitors to available ports. Use display settings to extend desktop. Install required drivers from IT portal. Contact IT for setup assistance or if monitors aren't detected. Ergonomic setup guidelines available in HR portal.","IT Support","intermediate","New hire Training"
15,"What is the process for software updates and patches?","Updates are deployed automatically during maintenance windows (usually 2-4 AM). Restart when prompted. For urgent updates, IT will send notifications. Don't delay critical security updates. Report update failures immediately.","Software Management","intermediate","On-the-Job Training (OJT)"
16,"How do I access company systems from home?","Connect to VPN first, then access systems through the company portal. Use company-provided equipment when possible. Ensure home network meets security requirements. Report access issues to IT with connection details.","Remote Access","intermediate","New hire Training"
17,"What are the guidelines for cloud storage usage?","Use company-approved cloud services like OneDrive or SharePoint. Don't store sensitive data in personal cloud accounts. Follow data classification guidelines. Enable version control and sharing permissions appropriately.","Data Management","intermediate","On-the-Job Training (OJT)"
18,"How do I troubleshoot internet connectivity issues?","Check physical connections first. Restart router and modem. Test with different devices. Contact ISP if home internet issues. For office network problems, report to IT with location and time of issue.","Network Security","intermediate","On-the-Job Training (OJT)"
19,"What is the process for offboarding IT equipment?","Return all company equipment to IT on your last day. Back up personal files before return. Sign equipment return form. IT will wipe devices and update inventory. Keep confirmation for your records.","IT Procurement","beginner","On-the-Job Training (OJT)"
20,"How do I set up email distribution lists and groups?","Request through IT with group purpose, members, and permissions. Group owners can manage members through the admin panel. Follow naming conventions. Review group membership quarterly for security.","IT Support","intermediate","On-the-Job Training (OJT)"
21,"What cybersecurity training is required?","Complete annual security awareness training covering phishing, malware, social engineering, and data protection. Additional training for roles handling sensitive data. Test your knowledge with quarterly phishing simulations.","Security","beginner","New hire Training"
22,"How do I access the company intranet and internal resources?","Access through the company portal using your credentials. Bookmark frequently used pages. Report broken links or access issues to IT. Use the search function to find specific resources quickly.","IT Support","beginner","New hire Training"
23,"What is the policy on software licensing?","Only use properly licensed software. IT manages enterprise licenses. Don't install personal software on company devices. Report license renewal needs to IT. Audit compliance checks occur quarterly.","Software Management","advanced","On-the-Job Training (OJT)"
24,"How do I configure email signatures and out-of-office messages?","Use Outlook settings to create signatures following company brand guidelines. Include name, title, and contact information. Set out-of-office with dates and alternative contacts. Test before activating.","IT Support","beginner","New hire Training"
25,"What should I do about suspicious emails or phishing attempts?","Don't click links or open attachments. Report to IT using the 'Report Phishing' button or forward to security@company.com. Delete the email after reporting. Update your security awareness knowledge from the incident.","Security","beginner","On-the-Job Training (OJT)"
26,"How do I request administrative privileges for software?","Submit justification through IT ticket system. Manager approval required. IT will review security implications. Privileges granted only when necessary for job functions. Review access rights semi-annually.","Security","advanced","On-the-Job Training (OJT)"
27,"What is the process for server access and permissions?","Request server access through IT with business justification. Manager approval required. Access granted based on principle of least privilege. Review permissions quarterly. Report any access issues immediately.","Network Security","advanced","On-the-Job Training (OJT)"
28,"How do I set up video conferencing equipment in meeting rooms?","Book rooms with AV equipment through facilities system. Arrive 15 minutes early to test. Use touch panels to control displays and cameras. Contact IT for technical support. Document equipment issues for follow-up.","IT Support","intermediate","On-the-Job Training (OJT)"
29,"What are the guidelines for data classification and handling?","Classify data as Public, Internal, Confidential, or Restricted. Follow handling procedures for each level. Use encryption for sensitive data. Store according to classification. Report data classification questions to IT security.","Data Management","intermediate","On-the-Job Training (OJT)"
30,"How do I troubleshoot audio/video issues during virtual meetings?","Test equipment before meetings. Check microphone and camera settings. Update drivers if needed. Use company-approved headsets. Have backup connection ready. Contact IT support for persistent issues with specific error details.","IT Support","intermediate","On-the-Job Training (OJT)"
31,"What is the company's policy on remote desktop access?","Use company-approved remote desktop solutions only. Enable multi-factor authentication. Log off when not in use. Don't share remote access credentials. Report suspicious remote access attempts immediately.","Remote Access","advanced","On-the-Job Training (OJT)"
32,"How do I manage mobile device security?","Enable device encryption and passcode locks. Install company security software. Keep OS and apps updated. Report lost/stolen devices within 1 hour. Use VPN for company data access. Don't jailbreak/root devices.","Security","intermediate","On-the-Job Training (OJT)"
33,"What is the process for IT asset inventory and tracking?","All IT assets are tagged and tracked in the inventory system. Report location changes to IT. Conduct annual asset verification. Return assets when changing roles. Maintain accurate records for compliance.","IT Procurement","intermediate","On-the-Job Training (OJT)"
34,"How do I access cloud-based development environments?","Request access through IT with project details. Use company-approved cloud platforms. Follow security and compliance guidelines. Monitor resource usage and costs. Report access issues to cloud support team.","Cloud Services","advanced","On-the-Job Training (OJT)"
35,"What should I do during system outages or service disruptions?","Check IT status page for updates. Report issues to IT help desk with impact details. Work offline when possible. Communicate with team about alternative arrangements. Follow business continuity procedures.","IT Support","intermediate","On-the-Job Training (OJT)"
36,"How do I configure network settings for specialized applications?","Submit network configuration requests through IT with technical requirements. Include IP addresses, ports, and protocols. Get security team approval for exceptions. Document configurations for future reference.","Network Security","advanced","On-the-Job Training (OJT)"
37,"What is the policy on using public WiFi for company work?","Avoid public WiFi when possible. Use VPN if absolutely necessary. Don't access sensitive data on public networks. Use company-provided mobile hotspot as alternative. Report security incidents immediately.","Security","intermediate","On-the-Job Training (OJT)"
38,"How do I manage database access and permissions?","Request database access through IT with data owner approval. Follow principle of least privilege. Use secure connection methods. Log activities for audit. Review access rights quarterly. Report suspicious database activity.","Data Management","advanced","On-the-Job Training (OJT)"
39,"What are the guidelines for API integration and development?","Use company-approved API frameworks. Follow security best practices including authentication and rate limiting. Document API usage. Monitor performance and errors. Get security review before production deployment.","Software Management","advanced","On-the-Job Training (OJT)"
40,"How do I handle IT equipment during office moves?","Coordinate with IT for equipment relocation. Back up data before moving. Label all equipment clearly. Test connectivity at new location. Update inventory records. Report any damage during moving process.","IT Support","intermediate","On-the-Job Training (OJT)"
41,"What is the process for disaster recovery testing?","Participate in quarterly disaster recovery drills. Test backup restoration procedures. Document test results and issues. Update recovery plans based on findings. Report critical issues to management immediately.","Data Management","advanced","On-the-Job Training (OJT)"
42,"How do I configure firewall rules and security groups?","Submit firewall rule requests through IT security team. Include justification, source/destination, and ports. Follow change management process. Document rules for audit. Review rules quarterly for necessity.","Network Security","advanced","On-the-Job Training (OJT)"
43,"What are the guidelines for bring-your-own-device (BYOD) programs?","Enroll devices in mobile device management. Install security software. Acceptable use policy applies. Company can wipe business data only. Report device changes to IT. No compensation for personal device use.","Security","intermediate","New hire Training"
44,"How do I access IT documentation and knowledge base?","Use the company IT knowledge base portal. Search by topic or error code. Bookmark frequently used articles. Contribute feedback to improve documentation. Contact IT if information is outdated or missing.","IT Support","beginner","New hire Training"
45,"What is the process for software development and deployment?","Use company-approved development tools and repositories. Follow code review procedures. Deploy through staging environments first. Get security approval before production. Monitor performance after deployment.","Software Management","advanced","On-the-Job Training (OJT)"
46,"How do I manage user accounts and access rights?","Request account changes through IT with manager approval. Follow principle of least privilege. Review access rights quarterly. Disable accounts immediately when employees leave. Report suspicious account activity.","Security","intermediate","On-the-Job Training (OJT)"
47,"What are the guidelines for IT incident response?","Follow incident response procedures: detection, analysis, containment, eradication, recovery. Document all actions. Communicate with stakeholders. Report incidents to security team within 1 hour of discovery.","Security","advanced","On-the-Job Training (OJT)"
48,"How do I configure backup and recovery for critical systems?","Identify critical systems and data. Set appropriate backup schedules. Test recovery procedures quarterly. Document recovery time objectives. Monitor backup success rates. Report failures immediately.","Data Management","advanced","On-the-Job Training (OJT)"
49,"What is the policy on using AI and machine learning tools?","Use company-approved AI platforms only. Follow data privacy and security guidelines. Document AI usage and decisions. Get approval for sensitive data processing. Report AI-related security incidents.","Software Management","advanced","On-the-Job Training (OJT)"
50,"How do I participate in IT governance and compliance?","Attend quarterly compliance training. Follow IT policies and procedures. Participate in audits and assessments. Report compliance concerns. Stay updated on regulatory changes affecting IT systems.","Security","advanced","On-the-Job Training (OJT)"
1 id question answer category difficulty_level support_type
2 1 What is the IT help desk ticket submission process? Submit tickets through the IT portal, email helpdesk@company.com, or call the support line. Include detailed error messages, screenshots, and steps to reproduce. Track ticket status online and expect initial response within 2 business hours. IT Support beginner New hire Training
3 2 How do I set up my company email on mobile devices? Use the company's mobile device management (MDM) app to configure email. Download Microsoft Outlook or company-approved email client, enter your company credentials, and enable security features. Contact IT if you encounter authentication issues. IT Support beginner New hire Training
4 3 What VPN software should I use for remote access? Install the company-approved VPN client from the software portal. Use your company credentials to authenticate. Connect before accessing internal resources. Report connection issues to IT with error logs and connection details. Network Security intermediate New hire Training
5 4 How do I request new hardware or software? Submit requests through the IT procurement portal with business justification. Get manager approval. IT will review compatibility, security compliance, and budget. Standard requests process in 5-7 business days. IT Procurement intermediate On-the-Job Training (OJT)
6 5 What are the password requirements and policies? Passwords must be 12+ characters with uppercase, lowercase, numbers, and symbols. Change every 90 days. Don't reuse previous 10 passwords. Enable multi-factor authentication. Never share passwords or store them unencrypted. Security beginner New hire Training
7 6 How do I connect to company printers? Install printer drivers from the IT software portal. Use your network credentials to authenticate. For wireless printing, ensure you're on the company network. Report printing issues to IT with printer name and error messages. IT Support beginner New hire Training
8 7 What is the process for data backup and recovery? Company data is automatically backed up to secure servers. For critical files, use the shared network drives with version control. Contact IT immediately for data recovery needs. Test backup access quarterly. Data Management intermediate On-the-Job Training (OJT)
9 8 How do I report a security incident or suspected breach? Report immediately to the IT security team via the emergency hotline or security@company.com. Include details like affected systems, data types, and timeline. Don't attempt to investigate yourself. Preserve evidence and document everything. Security advanced On-the-Job Training (OJT)
10 9 What software is pre-approved for company use? Check the IT software catalog for approved applications. Common tools include Microsoft Office 365, Adobe Creative Cloud, Slack, and Zoom. Request exceptions for specialized software through the IT review process. Software Management intermediate New hire Training
11 10 How do I set up video conferencing for meetings? Use company-approved platforms like Zoom or Microsoft Teams. Book meeting rooms with video equipment through the facilities system. Test audio/video 15 minutes before meetings. Contact IT for technical support during meetings. IT Support beginner New hire Training
12 11 What is the company's policy on personal device usage? Personal devices must comply with BYOD policies including security software, encryption, and remote wipe capabilities. Access company resources only through approved apps and VPN. Report lost devices immediately to IT. Security intermediate New hire Training
13 12 How do I access shared network drives and file servers? Map network drives using provided server paths. Use your company credentials for authentication. Organize files according to department naming conventions. Request additional access through your manager and IT. Data Management beginner New hire Training
14 13 What should I do if my computer is running slowly? Restart your computer first. Clear cache and temporary files. Check for malware using company antivirus software. Close unnecessary applications. Submit IT ticket if issues persist with performance details. IT Support beginner On-the-Job Training (OJT)
15 14 How do I configure dual monitors? Connect monitors to available ports. Use display settings to extend desktop. Install required drivers from IT portal. Contact IT for setup assistance or if monitors aren't detected. Ergonomic setup guidelines available in HR portal. IT Support intermediate New hire Training
16 15 What is the process for software updates and patches? Updates are deployed automatically during maintenance windows (usually 2-4 AM). Restart when prompted. For urgent updates, IT will send notifications. Don't delay critical security updates. Report update failures immediately. Software Management intermediate On-the-Job Training (OJT)
17 16 How do I access company systems from home? Connect to VPN first, then access systems through the company portal. Use company-provided equipment when possible. Ensure home network meets security requirements. Report access issues to IT with connection details. Remote Access intermediate New hire Training
18 17 What are the guidelines for cloud storage usage? Use company-approved cloud services like OneDrive or SharePoint. Don't store sensitive data in personal cloud accounts. Follow data classification guidelines. Enable version control and sharing permissions appropriately. Data Management intermediate On-the-Job Training (OJT)
19 18 How do I troubleshoot internet connectivity issues? Check physical connections first. Restart router and modem. Test with different devices. Contact ISP if home internet issues. For office network problems, report to IT with location and time of issue. Network Security intermediate On-the-Job Training (OJT)
20 19 What is the process for offboarding IT equipment? Return all company equipment to IT on your last day. Back up personal files before return. Sign equipment return form. IT will wipe devices and update inventory. Keep confirmation for your records. IT Procurement beginner On-the-Job Training (OJT)
21 20 How do I set up email distribution lists and groups? Request through IT with group purpose, members, and permissions. Group owners can manage members through the admin panel. Follow naming conventions. Review group membership quarterly for security. IT Support intermediate On-the-Job Training (OJT)
22 21 What cybersecurity training is required? Complete annual security awareness training covering phishing, malware, social engineering, and data protection. Additional training for roles handling sensitive data. Test your knowledge with quarterly phishing simulations. Security beginner New hire Training
23 22 How do I access the company intranet and internal resources? Access through the company portal using your credentials. Bookmark frequently used pages. Report broken links or access issues to IT. Use the search function to find specific resources quickly. IT Support beginner New hire Training
24 23 What is the policy on software licensing? Only use properly licensed software. IT manages enterprise licenses. Don't install personal software on company devices. Report license renewal needs to IT. Audit compliance checks occur quarterly. Software Management advanced On-the-Job Training (OJT)
25 24 How do I configure email signatures and out-of-office messages? Use Outlook settings to create signatures following company brand guidelines. Include name, title, and contact information. Set out-of-office with dates and alternative contacts. Test before activating. IT Support beginner New hire Training
26 25 What should I do about suspicious emails or phishing attempts? Don't click links or open attachments. Report to IT using the 'Report Phishing' button or forward to security@company.com. Delete the email after reporting. Update your security awareness knowledge from the incident. Security beginner On-the-Job Training (OJT)
27 26 How do I request administrative privileges for software? Submit justification through IT ticket system. Manager approval required. IT will review security implications. Privileges granted only when necessary for job functions. Review access rights semi-annually. Security advanced On-the-Job Training (OJT)
28 27 What is the process for server access and permissions? Request server access through IT with business justification. Manager approval required. Access granted based on principle of least privilege. Review permissions quarterly. Report any access issues immediately. Network Security advanced On-the-Job Training (OJT)
29 28 How do I set up video conferencing equipment in meeting rooms? Book rooms with AV equipment through facilities system. Arrive 15 minutes early to test. Use touch panels to control displays and cameras. Contact IT for technical support. Document equipment issues for follow-up. IT Support intermediate On-the-Job Training (OJT)
30 29 What are the guidelines for data classification and handling? Classify data as Public, Internal, Confidential, or Restricted. Follow handling procedures for each level. Use encryption for sensitive data. Store according to classification. Report data classification questions to IT security. Data Management intermediate On-the-Job Training (OJT)
31 30 How do I troubleshoot audio/video issues during virtual meetings? Test equipment before meetings. Check microphone and camera settings. Update drivers if needed. Use company-approved headsets. Have backup connection ready. Contact IT support for persistent issues with specific error details. IT Support intermediate On-the-Job Training (OJT)
32 31 What is the company's policy on remote desktop access? Use company-approved remote desktop solutions only. Enable multi-factor authentication. Log off when not in use. Don't share remote access credentials. Report suspicious remote access attempts immediately. Remote Access advanced On-the-Job Training (OJT)
33 32 How do I manage mobile device security? Enable device encryption and passcode locks. Install company security software. Keep OS and apps updated. Report lost/stolen devices within 1 hour. Use VPN for company data access. Don't jailbreak/root devices. Security intermediate On-the-Job Training (OJT)
34 33 What is the process for IT asset inventory and tracking? All IT assets are tagged and tracked in the inventory system. Report location changes to IT. Conduct annual asset verification. Return assets when changing roles. Maintain accurate records for compliance. IT Procurement intermediate On-the-Job Training (OJT)
35 34 How do I access cloud-based development environments? Request access through IT with project details. Use company-approved cloud platforms. Follow security and compliance guidelines. Monitor resource usage and costs. Report access issues to cloud support team. Cloud Services advanced On-the-Job Training (OJT)
36 35 What should I do during system outages or service disruptions? Check IT status page for updates. Report issues to IT help desk with impact details. Work offline when possible. Communicate with team about alternative arrangements. Follow business continuity procedures. IT Support intermediate On-the-Job Training (OJT)
37 36 How do I configure network settings for specialized applications? Submit network configuration requests through IT with technical requirements. Include IP addresses, ports, and protocols. Get security team approval for exceptions. Document configurations for future reference. Network Security advanced On-the-Job Training (OJT)
38 37 What is the policy on using public WiFi for company work? Avoid public WiFi when possible. Use VPN if absolutely necessary. Don't access sensitive data on public networks. Use company-provided mobile hotspot as alternative. Report security incidents immediately. Security intermediate On-the-Job Training (OJT)
39 38 How do I manage database access and permissions? Request database access through IT with data owner approval. Follow principle of least privilege. Use secure connection methods. Log activities for audit. Review access rights quarterly. Report suspicious database activity. Data Management advanced On-the-Job Training (OJT)
40 39 What are the guidelines for API integration and development? Use company-approved API frameworks. Follow security best practices including authentication and rate limiting. Document API usage. Monitor performance and errors. Get security review before production deployment. Software Management advanced On-the-Job Training (OJT)
41 40 How do I handle IT equipment during office moves? Coordinate with IT for equipment relocation. Back up data before moving. Label all equipment clearly. Test connectivity at new location. Update inventory records. Report any damage during moving process. IT Support intermediate On-the-Job Training (OJT)
42 41 What is the process for disaster recovery testing? Participate in quarterly disaster recovery drills. Test backup restoration procedures. Document test results and issues. Update recovery plans based on findings. Report critical issues to management immediately. Data Management advanced On-the-Job Training (OJT)
43 42 How do I configure firewall rules and security groups? Submit firewall rule requests through IT security team. Include justification, source/destination, and ports. Follow change management process. Document rules for audit. Review rules quarterly for necessity. Network Security advanced On-the-Job Training (OJT)
44 43 What are the guidelines for bring-your-own-device (BYOD) programs? Enroll devices in mobile device management. Install security software. Acceptable use policy applies. Company can wipe business data only. Report device changes to IT. No compensation for personal device use. Security intermediate New hire Training
45 44 How do I access IT documentation and knowledge base? Use the company IT knowledge base portal. Search by topic or error code. Bookmark frequently used articles. Contribute feedback to improve documentation. Contact IT if information is outdated or missing. IT Support beginner New hire Training
46 45 What is the process for software development and deployment? Use company-approved development tools and repositories. Follow code review procedures. Deploy through staging environments first. Get security approval before production. Monitor performance after deployment. Software Management advanced On-the-Job Training (OJT)
47 46 How do I manage user accounts and access rights? Request account changes through IT with manager approval. Follow principle of least privilege. Review access rights quarterly. Disable accounts immediately when employees leave. Report suspicious account activity. Security intermediate On-the-Job Training (OJT)
48 47 What are the guidelines for IT incident response? Follow incident response procedures: detection, analysis, containment, eradication, recovery. Document all actions. Communicate with stakeholders. Report incidents to security team within 1 hour of discovery. Security advanced On-the-Job Training (OJT)
49 48 How do I configure backup and recovery for critical systems? Identify critical systems and data. Set appropriate backup schedules. Test recovery procedures quarterly. Document recovery time objectives. Monitor backup success rates. Report failures immediately. Data Management advanced On-the-Job Training (OJT)
50 49 What is the policy on using AI and machine learning tools? Use company-approved AI platforms only. Follow data privacy and security guidelines. Document AI usage and decisions. Get approval for sensitive data processing. Report AI-related security incidents. Software Management advanced On-the-Job Training (OJT)
51 50 How do I participate in IT governance and compliance? Attend quarterly compliance training. Follow IT policies and procedures. Participate in audits and assessments. Report compliance concerns. Stay updated on regulatory changes affecting IT systems. Security advanced On-the-Job Training (OJT)

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product_id,product_name,category,description,price,size,color,material
1,Blue Ballpoint Pen,Pens,A classic retractable ballpoint pen with smooth blue ink.,1.50,Medium,Blue,Plastic
2,Black Gel Pen Set,Pens,Set of 5 quick-drying black gel pens for precise writing.,7.99,Fine,Black,Plastic
3,HB Pencils (12-pack),Pencils,A dozen high-quality HB graphite pencils for drawing and writing.,4.25,Standard,Yellow,Wood
4,Mechanical Pencil 0.7mm,Pencils,Refillable mechanical pencil with 0.7mm lead for consistent lines.,5.99,0.7mm,Silver,Metal/Plastic
5,Highlighter Set (Assorted),Highlighters,Pack of 6 vibrant highlighters in assorted colors.,9.50,Chisel Tip,Assorted,Plastic
6,Permanent Marker (Black),Markers,Waterproof and fade-resistant black permanent marker.,3.00,Broad,Black,Plastic
7,Whiteboard Marker (Blue),Markers,Low-odor, non-toxic blue marker for whiteboards.,2.75,Bullet Tip,Blue,Plastic
8,Eraser Pack,Erasers,Pack of 3 latex-free white erasers for clean corrections.,2.99,Standard,White,Rubber
9,Correction Tape,Correction Tools,Smooth, dry correction tape for instant rewrites.,4.50,5mm x 6m,White,Plastic
10,Notebook (A5 Lined),Notebooks,A5-sized notebook with 100 lined pages and a durable cover.,6.75,A5,Grey,Paper/Cardboard
11,Sticky Notes (Yellow),Sticky Notes,Pad of 100 yellow sticky notes, 3x3 inches.,2.50,3x3 inch,Yellow,Paper
12,Desk Organizer,Accessories,Multi-compartment desk organizer for pens, pencils, and small items.,19.99,Large,Black,Mesh Metal
13,Fountain Pen (Black Ink),Pens,Elegant fountain pen with a smooth nib and refillable black ink cartridge.,25.00,Medium,Black,Metal
14,Colored Pencil Set (24),Pencils,Set of 24 vibrant colored pencils for art and illustration.,12.99,Standard,Assorted,Wood
15,Fine-Tip Marker Set,Markers,Set of 10 fine-tip markers for detailed work and coloring.,11.50,Fine,Assorted,Plastic
16,Stapler (Compact),Desk Accessories,Compact stapler with 1000 staples, ideal for home or office.,8.50,Compact,Black,Metal/Plastic
17,Hole Punch (2-hole),Desk Accessories,Standard 2-hole punch with a capacity of 20 sheets.,12.00,Standard,Blue,Metal
18,Scissors (All-purpose),Cutting Tools,Sharp stainless steel blades for general cutting tasks.,6.25,8 inch,Black,Metal/Plastic
19,Paper Clips (Box of 100),Fasteners,Box of 100 vinyl-coated paper clips.,1.99,Standard,Silver,Metal
20,Binder Clips (Assorted),Fasteners,Assorted sizes of binder clips for organizing documents.,4.75,Assorted,Black,Metal
21,Legal Pad (Yellow),Notebooks,Pack of 3 legal-sized yellow pads, 50 sheets each.,7.50,Legal,Yellow,Paper
22,Spiral Notebook (College Ruled),Notebooks,Single subject spiral notebook with 70 college-ruled pages.,3.25,8.5x11 inch,Blue,Paper/Wire
23,Whiteboard Eraser,Whiteboard Accessories,Magnetic whiteboard eraser for easy cleaning.,5.00,Standard,Blue/White,Foam/Felt
24,Push Pins (Box of 50),Fasteners,Box of 50 clear push pins for cork boards.,2.25,Small,Clear,Plastic/Steel
25,Rubber Bands (Assorted),Fasteners,Assorted sizes of durable rubber bands.,3.50,Assorted,Natural,Rubber
26,Letter Tray (Stackable),Desk Accessories,Stackable letter tray for organizing documents.,15.00,Letter,Black,Plastic
27,Pen Holder,Desk Accessories,Simple cylindrical pen holder for desks.,7.00,Standard,Black,Mesh Metal
28,Correction Fluid,Correction Tools,Quick-drying correction fluid with a brush applicator.,3.99,20ml,White,Liquid
29,Graph Paper Notebook,Notebooks,A4-sized notebook with 80 sheets of graph paper.,8.99,A4,Green,Paper/Cardboard
30,Stylus Pen,Pens,2-in-1 stylus and ballpoint pen for touchscreens and writing.,10.00,Medium,Black,Metal/Rubber
31,Rollerball Pen (Black),Pens,Smooth-gliding rollerball pen with rich black ink for effortless writing.,6.50,Fine,Black,Plastic
32,Calligraphy Pen Set,Pens,Set of 4 calligraphy pens with various nibs for artistic lettering.,22.00,Assorted,Black,Metal/Plastic
33,Gel Highlighter (Yellow),Highlighters,Smear-proof gel highlighter in bright yellow, won't bleed through paper.,4.00,Chisel Tip,Yellow,Gel
34,Metallic Marker Set,Markers,Set of 8 metallic markers for decorative writing on dark surfaces.,14.99,Medium,Assorted,Plastic
35,Dry Erase Markers (4-pack),Markers,Assorted color dry erase markers for whiteboards, low odor.,8.75,Bullet Tip,Assorted,Plastic
36,Liquid Paper (Correction Fluid),Correction Tools,Classic liquid paper for precise, quick-drying corrections.,3.25,22ml,White,Liquid
37,Mini Stapler,Desk Accessories,Compact mini stapler with keyring, perfect for on-the-go.,5.50,Mini,Pink,Plastic
38,Electric Pencil Sharpener,Desk Accessories,Fast and efficient electric pencil sharpener for standard pencils.,29.99,Standard,Black,Plastic
39,Document Tray (Mesh),Desk Accessories,Stackable mesh document tray for letter/A4 size papers.,17.50,Letter/A4,Silver,Mesh Metal
40,Clipboard (A4),Desk Accessories,Durable A4-sized clipboard with low-profile clip.,6.00,A4,Brown,Wood/Metal
41,Post-it Notes (Assorted),Sticky Notes,Pack of 6 pads of assorted color Post-it Notes, 3x3 inches.,14.00,3x3 inch,Assorted,Paper
42,Index Cards (Ruled),Index Cards,Pack of 100 ruled index cards, 3x5 inches, for notes and study.,3.75,3x5 inch,White,Paper
43,Ring Binder (2-inch),Binders,2-inch D-ring binder for organizing up to 400 sheets.,9.99,2 inch,Blue,Plastic/Cardboard
44,Sheet Protectors (50-pack),Binders,50 clear sheet protectors, acid-free, for 3-ring binders.,11.00,Letter,Clear,Plastic
45,Dividers with Tabs,Binders,5-tab dividers with customizable inserts for binders.,5.25,Letter,Assorted,Cardboard
46,Label Maker,Labeling,Handheld label maker with multiple fonts and styles.,39.99,Portable,Grey,Plastic
47,Label Tape Refill (Black on White),Labeling,Replacement label tape cartridge, 12mm, black on white.,10.50,12mm,Black/White,Plastic
48,Paper Shredder (Cross-cut),Office Equipment,Personal cross-cut paper shredder for sensitive documents.,75.00,Personal,Black,Plastic/Metal
49,Laminator (A4),Office Equipment,A4 thermal laminator for protecting documents and photos.,55.00,A4,White,Plastic
50,Laminating Pouches (100-pack),Office Equipment,100 A4 laminating pouches, 3 mil thick.,18.00,A4,Clear,Plastic
51,Desk Pad (Large),Desk Accessories,Large non-slip desk pad for writing and mouse use.,24.00,34x17 inch,Black,PU Leather
52,Bookends (Metal),Desk Accessories,Pair of sturdy metal bookends to keep books upright.,16.00,Standard,Black,Metal
53,Magazine File Holder,Desk Accessories,Set of 2 cardboard magazine file holders for organizing periodicals.,13.50,Standard,Black,Cardboard
54,Pencil Case (Fabric),Storage,Soft fabric pencil case with zipper closure for pens and pencils.,7.00,Standard,Blue,Fabric
55,Art Eraser (Kneaded),Erasers,Soft, kneaded eraser for charcoal and pastel, won't smudge.,4.50,Small,Grey,Rubber
56,Electric Eraser,Erasers,Battery-operated electric eraser with fine tip for precise corrections.,15.00,Fine,White,Plastic
57,Craft Knife Set,Cutting Tools,Precision craft knife set with assorted blades for detailed cutting.,18.99,Assorted,Silver,Metal
58,Cutting Mat (A3),Cutting Tools,Self-healing A3 cutting mat for protecting work surfaces.,21.00,A3,Green,PVC
59,Glue Stick (Large),Adhesives,Large, washable glue stick for paper and crafts.,2.00,Large,White,PVP
60,Super Glue (Gel),Adhesives,Fast-drying gel super glue for strong bonds on various materials.,4.99,3g,Clear,Cyanoacrylate
61,Packing Tape Dispenser,Packing Supplies,Handheld packing tape dispenser with adjustable tension.,11.00,Standard,Orange,Plastic
62,Clear Packing Tape (6-pack),Packing Supplies,6 rolls of strong clear packing tape, 2 inch x 60 yards.,19.99,2 inch,Clear,Polypropylene
63,Bubble Mailers (10-pack),Packing Supplies,10 padded bubble mailers, 6x9 inches, for shipping fragile items.,9.00,6x9 inch,White,Paper/Bubble
64,Shipping Labels (100-pack),Packing Supplies,100 self-adhesive shipping labels, 4x6 inches.,12.00,4x6 inch,White,Paper
65,Ink Cartridge (Black),Printer Supplies,Replacement black ink cartridge for inkjet printers (specific model).,28.00,Standard,Black,Plastic/Ink
66,Toner Cartridge (Black),Printer Supplies,Replacement black toner cartridge for laser printers (specific model).,65.00,Standard,Black,Plastic/Toner
67,Photo Paper (Glossy),Printer Supplies,50 sheets of glossy photo paper, 4x6 inches, for vibrant prints.,15.00,4x6 inch,White,Paper
68,USB Flash Drive (64GB),Storage,64GB USB 3.0 flash drive for fast data transfer.,14.99,Compact,Silver,Metal/Plastic
69,External Hard Drive (1TB),Storage,1TB portable external hard drive for backup and storage.,59.99,Portable,Black,Plastic
70,Shredder Oil Sheets (12-pack),Office Equipment,Lubricant sheets for maintaining paper shredders.,9.00,Standard,White,Paper/Oil
71,Whiteboard Cleaner Spray,Whiteboard Accessories,Non-toxic spray cleaner for whiteboards, removes ghosting.,7.00,250ml,Clear,Liquid
72,Magnetic Whiteboard Duster,Whiteboard Accessories,Magnetic duster for whiteboards, easy to clean.,6.50,Standard,Blue,Plastic/Felt
73,Flip Chart Paper (2-pack),Presentation,2 pads of large flip chart paper, 25 sheets each.,22.00,25x30 inch,White,Paper
74,Presentation Pointer (Laser),Presentation,Wireless presentation remote with laser pointer.,35.00,Compact,Black,Plastic
75,Projector Screen (Portable),Presentation,Portable projector screen, 50-inch diagonal, for presentations.,89.00,50 inch,White,Fabric/Metal
76,Desk Lamp (LED),Lighting,Adjustable LED desk lamp with multiple brightness settings.,45.00,Adjustable,Black,Metal/Plastic
77,Ergonomic Mouse,Computer Accessories,Ergonomic wireless mouse for comfortable long-term use.,30.00,Standard,Black,Plastic
78,Mechanical Keyboard,Computer Accessories,Mechanical keyboard with tactile switches for typing efficiency.,79.00,Full-size,Black,Plastic/Metal
79,Monitor Stand,Desk Accessories,Monitor stand with storage space to elevate screen and organize desk.,25.00,Standard,Black,Wood
80,Foot Rest (Ergonomic),Ergonomics,Adjustable ergonomic foot rest for improved posture.,38.00,Standard,Black,Plastic
81,Cable Management Sleeves,Cable Management,Set of 4 flexible cable management sleeves to organize wires.,10.00,Assorted,Black,Neoprene
82,Cable Ties (Reusable),Cable Management,Pack of 50 reusable hook and loop cable ties.,8.00,Assorted,Black,Nylon
83,Surge Protector (6-outlet),Power,6-outlet surge protector with 6-foot cord for electronic devices.,19.00,Standard,White,Plastic
84,AA Batteries (12-pack),Batteries,Pack of 12 AA alkaline batteries for various office devices.,10.00,AA,Assorted,Alkaline
85,AAA Batteries (12-pack),Batteries,Pack of 12 AAA alkaline batteries for smaller electronics.,9.50,AAA,Assorted,Alkaline
86,Calculator (Scientific),Calculators,Advanced scientific calculator for complex mathematical functions.,20.00,Standard,Black,Plastic
87,Financial Calculator,Calculators,Financial calculator for business, finance, and real estate calculations.,45.00,Standard,Silver,Plastic
88,Shredder Bags (50-pack),Office Equipment,50 clear shredder bags for easy waste disposal.,15.00,Standard,Clear,Plastic
89,Desk Clock (Digital),Desk Accessories,Digital desk clock with date, temperature, and alarm functions.,18.00,Compact,Black,Plastic
90,World Map (Laminated),Wall Decor,Large laminated world map for office or classroom.,25.00,Large,Multi-color,Paper/Laminate
91,Globe (Desktop),Desk Accessories,Desktop globe with political boundaries and raised relief.,35.00,8 inch,Multi-color,Plastic
92,Whiteboard Calendar,Whiteboard Accessories,Magnetic whiteboard calendar for monthly planning.,16.00,24x18 inch,White,Magnetic
93,Cork Board (Large),Display Boards,Large cork board for pinning notes and reminders.,28.00,36x24 inch,Brown,Cork/Wood
94,Push Pin Map (World),Display Boards,World map on cork board with push pins for travel tracking.,49.00,36x24 inch,Multi-color,Cork/Wood
95,Dry Erase Board (Small),Whiteboard Accessories,Small personal dry erase board with marker and eraser.,12.00,12x9 inch,White,Plastic
96,Magnetic Clips (4-pack),Fasteners,Pack of 4 strong magnetic clips for whiteboards or refrigerators.,6.00,Medium,Assorted,Plastic/Magnet
97,Book Stand (Adjustable),Desk Accessories,Adjustable book stand for hands-free reading.,14.00,Standard,Black,Metal
98,Tablet Stand,Computer Accessories,Universal tablet stand for hands-free viewing.,19.00,Adjustable,Silver,Aluminum
99,Smartphone Stand,Computer Accessories,Compact smartphone stand for desk use.,8.00,Compact,Black,Plastic
100,Privacy Screen Filter (Laptop),Computer Accessories,15.6 inch laptop privacy screen filter for data protection.,40.00,15.6 inch,Black,Plastic
1 product_id,product_name,category,description,price,size,color,material
2 1,Blue Ballpoint Pen,Pens,A classic retractable ballpoint pen with smooth blue ink.,1.50,Medium,Blue,Plastic
3 2,Black Gel Pen Set,Pens,Set of 5 quick-drying black gel pens for precise writing.,7.99,Fine,Black,Plastic
4 3,HB Pencils (12-pack),Pencils,A dozen high-quality HB graphite pencils for drawing and writing.,4.25,Standard,Yellow,Wood
5 4,Mechanical Pencil 0.7mm,Pencils,Refillable mechanical pencil with 0.7mm lead for consistent lines.,5.99,0.7mm,Silver,Metal/Plastic
6 5,Highlighter Set (Assorted),Highlighters,Pack of 6 vibrant highlighters in assorted colors.,9.50,Chisel Tip,Assorted,Plastic
7 6,Permanent Marker (Black),Markers,Waterproof and fade-resistant black permanent marker.,3.00,Broad,Black,Plastic
8 7,Whiteboard Marker (Blue),Markers,Low-odor, non-toxic blue marker for whiteboards.,2.75,Bullet Tip,Blue,Plastic
9 8,Eraser Pack,Erasers,Pack of 3 latex-free white erasers for clean corrections.,2.99,Standard,White,Rubber
10 9,Correction Tape,Correction Tools,Smooth, dry correction tape for instant rewrites.,4.50,5mm x 6m,White,Plastic
11 10,Notebook (A5 Lined),Notebooks,A5-sized notebook with 100 lined pages and a durable cover.,6.75,A5,Grey,Paper/Cardboard
12 11,Sticky Notes (Yellow),Sticky Notes,Pad of 100 yellow sticky notes, 3x3 inches.,2.50,3x3 inch,Yellow,Paper
13 12,Desk Organizer,Accessories,Multi-compartment desk organizer for pens, pencils, and small items.,19.99,Large,Black,Mesh Metal
14 13,Fountain Pen (Black Ink),Pens,Elegant fountain pen with a smooth nib and refillable black ink cartridge.,25.00,Medium,Black,Metal
15 14,Colored Pencil Set (24),Pencils,Set of 24 vibrant colored pencils for art and illustration.,12.99,Standard,Assorted,Wood
16 15,Fine-Tip Marker Set,Markers,Set of 10 fine-tip markers for detailed work and coloring.,11.50,Fine,Assorted,Plastic
17 16,Stapler (Compact),Desk Accessories,Compact stapler with 1000 staples, ideal for home or office.,8.50,Compact,Black,Metal/Plastic
18 17,Hole Punch (2-hole),Desk Accessories,Standard 2-hole punch with a capacity of 20 sheets.,12.00,Standard,Blue,Metal
19 18,Scissors (All-purpose),Cutting Tools,Sharp stainless steel blades for general cutting tasks.,6.25,8 inch,Black,Metal/Plastic
20 19,Paper Clips (Box of 100),Fasteners,Box of 100 vinyl-coated paper clips.,1.99,Standard,Silver,Metal
21 20,Binder Clips (Assorted),Fasteners,Assorted sizes of binder clips for organizing documents.,4.75,Assorted,Black,Metal
22 21,Legal Pad (Yellow),Notebooks,Pack of 3 legal-sized yellow pads, 50 sheets each.,7.50,Legal,Yellow,Paper
23 22,Spiral Notebook (College Ruled),Notebooks,Single subject spiral notebook with 70 college-ruled pages.,3.25,8.5x11 inch,Blue,Paper/Wire
24 23,Whiteboard Eraser,Whiteboard Accessories,Magnetic whiteboard eraser for easy cleaning.,5.00,Standard,Blue/White,Foam/Felt
25 24,Push Pins (Box of 50),Fasteners,Box of 50 clear push pins for cork boards.,2.25,Small,Clear,Plastic/Steel
26 25,Rubber Bands (Assorted),Fasteners,Assorted sizes of durable rubber bands.,3.50,Assorted,Natural,Rubber
27 26,Letter Tray (Stackable),Desk Accessories,Stackable letter tray for organizing documents.,15.00,Letter,Black,Plastic
28 27,Pen Holder,Desk Accessories,Simple cylindrical pen holder for desks.,7.00,Standard,Black,Mesh Metal
29 28,Correction Fluid,Correction Tools,Quick-drying correction fluid with a brush applicator.,3.99,20ml,White,Liquid
30 29,Graph Paper Notebook,Notebooks,A4-sized notebook with 80 sheets of graph paper.,8.99,A4,Green,Paper/Cardboard
31 30,Stylus Pen,Pens,2-in-1 stylus and ballpoint pen for touchscreens and writing.,10.00,Medium,Black,Metal/Rubber
32 31,Rollerball Pen (Black),Pens,Smooth-gliding rollerball pen with rich black ink for effortless writing.,6.50,Fine,Black,Plastic
33 32,Calligraphy Pen Set,Pens,Set of 4 calligraphy pens with various nibs for artistic lettering.,22.00,Assorted,Black,Metal/Plastic
34 33,Gel Highlighter (Yellow),Highlighters,Smear-proof gel highlighter in bright yellow, won't bleed through paper.,4.00,Chisel Tip,Yellow,Gel
35 34,Metallic Marker Set,Markers,Set of 8 metallic markers for decorative writing on dark surfaces.,14.99,Medium,Assorted,Plastic
36 35,Dry Erase Markers (4-pack),Markers,Assorted color dry erase markers for whiteboards, low odor.,8.75,Bullet Tip,Assorted,Plastic
37 36,Liquid Paper (Correction Fluid),Correction Tools,Classic liquid paper for precise, quick-drying corrections.,3.25,22ml,White,Liquid
38 37,Mini Stapler,Desk Accessories,Compact mini stapler with keyring, perfect for on-the-go.,5.50,Mini,Pink,Plastic
39 38,Electric Pencil Sharpener,Desk Accessories,Fast and efficient electric pencil sharpener for standard pencils.,29.99,Standard,Black,Plastic
40 39,Document Tray (Mesh),Desk Accessories,Stackable mesh document tray for letter/A4 size papers.,17.50,Letter/A4,Silver,Mesh Metal
41 40,Clipboard (A4),Desk Accessories,Durable A4-sized clipboard with low-profile clip.,6.00,A4,Brown,Wood/Metal
42 41,Post-it Notes (Assorted),Sticky Notes,Pack of 6 pads of assorted color Post-it Notes, 3x3 inches.,14.00,3x3 inch,Assorted,Paper
43 42,Index Cards (Ruled),Index Cards,Pack of 100 ruled index cards, 3x5 inches, for notes and study.,3.75,3x5 inch,White,Paper
44 43,Ring Binder (2-inch),Binders,2-inch D-ring binder for organizing up to 400 sheets.,9.99,2 inch,Blue,Plastic/Cardboard
45 44,Sheet Protectors (50-pack),Binders,50 clear sheet protectors, acid-free, for 3-ring binders.,11.00,Letter,Clear,Plastic
46 45,Dividers with Tabs,Binders,5-tab dividers with customizable inserts for binders.,5.25,Letter,Assorted,Cardboard
47 46,Label Maker,Labeling,Handheld label maker with multiple fonts and styles.,39.99,Portable,Grey,Plastic
48 47,Label Tape Refill (Black on White),Labeling,Replacement label tape cartridge, 12mm, black on white.,10.50,12mm,Black/White,Plastic
49 48,Paper Shredder (Cross-cut),Office Equipment,Personal cross-cut paper shredder for sensitive documents.,75.00,Personal,Black,Plastic/Metal
50 49,Laminator (A4),Office Equipment,A4 thermal laminator for protecting documents and photos.,55.00,A4,White,Plastic
51 50,Laminating Pouches (100-pack),Office Equipment,100 A4 laminating pouches, 3 mil thick.,18.00,A4,Clear,Plastic
52 51,Desk Pad (Large),Desk Accessories,Large non-slip desk pad for writing and mouse use.,24.00,34x17 inch,Black,PU Leather
53 52,Bookends (Metal),Desk Accessories,Pair of sturdy metal bookends to keep books upright.,16.00,Standard,Black,Metal
54 53,Magazine File Holder,Desk Accessories,Set of 2 cardboard magazine file holders for organizing periodicals.,13.50,Standard,Black,Cardboard
55 54,Pencil Case (Fabric),Storage,Soft fabric pencil case with zipper closure for pens and pencils.,7.00,Standard,Blue,Fabric
56 55,Art Eraser (Kneaded),Erasers,Soft, kneaded eraser for charcoal and pastel, won't smudge.,4.50,Small,Grey,Rubber
57 56,Electric Eraser,Erasers,Battery-operated electric eraser with fine tip for precise corrections.,15.00,Fine,White,Plastic
58 57,Craft Knife Set,Cutting Tools,Precision craft knife set with assorted blades for detailed cutting.,18.99,Assorted,Silver,Metal
59 58,Cutting Mat (A3),Cutting Tools,Self-healing A3 cutting mat for protecting work surfaces.,21.00,A3,Green,PVC
60 59,Glue Stick (Large),Adhesives,Large, washable glue stick for paper and crafts.,2.00,Large,White,PVP
61 60,Super Glue (Gel),Adhesives,Fast-drying gel super glue for strong bonds on various materials.,4.99,3g,Clear,Cyanoacrylate
62 61,Packing Tape Dispenser,Packing Supplies,Handheld packing tape dispenser with adjustable tension.,11.00,Standard,Orange,Plastic
63 62,Clear Packing Tape (6-pack),Packing Supplies,6 rolls of strong clear packing tape, 2 inch x 60 yards.,19.99,2 inch,Clear,Polypropylene
64 63,Bubble Mailers (10-pack),Packing Supplies,10 padded bubble mailers, 6x9 inches, for shipping fragile items.,9.00,6x9 inch,White,Paper/Bubble
65 64,Shipping Labels (100-pack),Packing Supplies,100 self-adhesive shipping labels, 4x6 inches.,12.00,4x6 inch,White,Paper
66 65,Ink Cartridge (Black),Printer Supplies,Replacement black ink cartridge for inkjet printers (specific model).,28.00,Standard,Black,Plastic/Ink
67 66,Toner Cartridge (Black),Printer Supplies,Replacement black toner cartridge for laser printers (specific model).,65.00,Standard,Black,Plastic/Toner
68 67,Photo Paper (Glossy),Printer Supplies,50 sheets of glossy photo paper, 4x6 inches, for vibrant prints.,15.00,4x6 inch,White,Paper
69 68,USB Flash Drive (64GB),Storage,64GB USB 3.0 flash drive for fast data transfer.,14.99,Compact,Silver,Metal/Plastic
70 69,External Hard Drive (1TB),Storage,1TB portable external hard drive for backup and storage.,59.99,Portable,Black,Plastic
71 70,Shredder Oil Sheets (12-pack),Office Equipment,Lubricant sheets for maintaining paper shredders.,9.00,Standard,White,Paper/Oil
72 71,Whiteboard Cleaner Spray,Whiteboard Accessories,Non-toxic spray cleaner for whiteboards, removes ghosting.,7.00,250ml,Clear,Liquid
73 72,Magnetic Whiteboard Duster,Whiteboard Accessories,Magnetic duster for whiteboards, easy to clean.,6.50,Standard,Blue,Plastic/Felt
74 73,Flip Chart Paper (2-pack),Presentation,2 pads of large flip chart paper, 25 sheets each.,22.00,25x30 inch,White,Paper
75 74,Presentation Pointer (Laser),Presentation,Wireless presentation remote with laser pointer.,35.00,Compact,Black,Plastic
76 75,Projector Screen (Portable),Presentation,Portable projector screen, 50-inch diagonal, for presentations.,89.00,50 inch,White,Fabric/Metal
77 76,Desk Lamp (LED),Lighting,Adjustable LED desk lamp with multiple brightness settings.,45.00,Adjustable,Black,Metal/Plastic
78 77,Ergonomic Mouse,Computer Accessories,Ergonomic wireless mouse for comfortable long-term use.,30.00,Standard,Black,Plastic
79 78,Mechanical Keyboard,Computer Accessories,Mechanical keyboard with tactile switches for typing efficiency.,79.00,Full-size,Black,Plastic/Metal
80 79,Monitor Stand,Desk Accessories,Monitor stand with storage space to elevate screen and organize desk.,25.00,Standard,Black,Wood
81 80,Foot Rest (Ergonomic),Ergonomics,Adjustable ergonomic foot rest for improved posture.,38.00,Standard,Black,Plastic
82 81,Cable Management Sleeves,Cable Management,Set of 4 flexible cable management sleeves to organize wires.,10.00,Assorted,Black,Neoprene
83 82,Cable Ties (Reusable),Cable Management,Pack of 50 reusable hook and loop cable ties.,8.00,Assorted,Black,Nylon
84 83,Surge Protector (6-outlet),Power,6-outlet surge protector with 6-foot cord for electronic devices.,19.00,Standard,White,Plastic
85 84,AA Batteries (12-pack),Batteries,Pack of 12 AA alkaline batteries for various office devices.,10.00,AA,Assorted,Alkaline
86 85,AAA Batteries (12-pack),Batteries,Pack of 12 AAA alkaline batteries for smaller electronics.,9.50,AAA,Assorted,Alkaline
87 86,Calculator (Scientific),Calculators,Advanced scientific calculator for complex mathematical functions.,20.00,Standard,Black,Plastic
88 87,Financial Calculator,Calculators,Financial calculator for business, finance, and real estate calculations.,45.00,Standard,Silver,Plastic
89 88,Shredder Bags (50-pack),Office Equipment,50 clear shredder bags for easy waste disposal.,15.00,Standard,Clear,Plastic
90 89,Desk Clock (Digital),Desk Accessories,Digital desk clock with date, temperature, and alarm functions.,18.00,Compact,Black,Plastic
91 90,World Map (Laminated),Wall Decor,Large laminated world map for office or classroom.,25.00,Large,Multi-color,Paper/Laminate
92 91,Globe (Desktop),Desk Accessories,Desktop globe with political boundaries and raised relief.,35.00,8 inch,Multi-color,Plastic
93 92,Whiteboard Calendar,Whiteboard Accessories,Magnetic whiteboard calendar for monthly planning.,16.00,24x18 inch,White,Magnetic
94 93,Cork Board (Large),Display Boards,Large cork board for pinning notes and reminders.,28.00,36x24 inch,Brown,Cork/Wood
95 94,Push Pin Map (World),Display Boards,World map on cork board with push pins for travel tracking.,49.00,36x24 inch,Multi-color,Cork/Wood
96 95,Dry Erase Board (Small),Whiteboard Accessories,Small personal dry erase board with marker and eraser.,12.00,12x9 inch,White,Plastic
97 96,Magnetic Clips (4-pack),Fasteners,Pack of 4 strong magnetic clips for whiteboards or refrigerators.,6.00,Medium,Assorted,Plastic/Magnet
98 97,Book Stand (Adjustable),Desk Accessories,Adjustable book stand for hands-free reading.,14.00,Standard,Black,Metal
99 98,Tablet Stand,Computer Accessories,Universal tablet stand for hands-free viewing.,19.00,Adjustable,Silver,Aluminum
100 99,Smartphone Stand,Computer Accessories,Compact smartphone stand for desk use.,8.00,Compact,Black,Plastic
101 100,Privacy Screen Filter (Laptop),Computer Accessories,15.6 inch laptop privacy screen filter for data protection.,40.00,15.6 inch,Black,Plastic

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id,name,category,price,description,size,color,material,inventory
1,Men's Running Shoes,Shoes,89.99,"Lightweight and comfortable running shoes for men.",10,Blue,Mesh,100
2,Women's Running Shoes,Shoes,89.99,"Lightweight and comfortable running shoes for women.",8,Pink,Mesh,150
3,Men's T-Shirt,Apparel,24.99,"A classic cotton t-shirt for men.",M,White,Cotton,200
4,Women's T-Shirt,Apparel,24.99,"A classic cotton t-shirt for women.",S,Black,Cotton,250
5,Men's Jeans,Apparel,79.99,"Stylish and durable denim jeans for men.",32x32,Blue,Denim,80
6,Women's Jeans,Apparel,79.99,"Stylish and durable denim jeans for women.",28x30,Blue,Denim,90
7,Leather Wallet,Accessories,49.99,"A high-quality leather wallet with multiple compartments.",N/A,Brown,Leather,120
8,Sunglasses,Accessories,129.99,"Polarized sunglasses with UV protection.",N/A,Black,Plastic,60
9,Eco-Friendly Office Chair,Furniture,299.99,"An ergonomic office chair made from recycled materials.",N/A,Gray,Fabric,30
10,Standing Desk,Furniture,499.99,"An adjustable standing desk for a healthier workspace.",N/A,White,Wood,20
11,Yoga Mat,Sports,39.99,"A non-slip yoga mat for your daily practice.",N/A,Purple,Rubber,180
12,Dumbbell Set,Sports,199.99,"A set of adjustable dumbbells for your home gym.",N/A,Black,Steel,40
13,Coffee Maker,Appliances,89.99,"A programmable coffee maker with a 12-cup capacity.",N/A,Silver,Plastic,70
14,Blender,Appliances,129.99,"A high-speed blender for smoothies and more.",N/A,Black,Plastic,50
15,Toaster,Appliances,49.99,"A 2-slice toaster with multiple browning settings.",N/A,Silver,Stainless Steel,100
1 id name category price description size color material inventory
2 1 Men's Running Shoes Shoes 89.99 Lightweight and comfortable running shoes for men. 10 Blue Mesh 100
3 2 Women's Running Shoes Shoes 89.99 Lightweight and comfortable running shoes for women. 8 Pink Mesh 150
4 3 Men's T-Shirt Apparel 24.99 A classic cotton t-shirt for men. M White Cotton 200
5 4 Women's T-Shirt Apparel 24.99 A classic cotton t-shirt for women. S Black Cotton 250
6 5 Men's Jeans Apparel 79.99 Stylish and durable denim jeans for men. 32x32 Blue Denim 80
7 6 Women's Jeans Apparel 79.99 Stylish and durable denim jeans for women. 28x30 Blue Denim 90
8 7 Leather Wallet Accessories 49.99 A high-quality leather wallet with multiple compartments. N/A Brown Leather 120
9 8 Sunglasses Accessories 129.99 Polarized sunglasses with UV protection. N/A Black Plastic 60
10 9 Eco-Friendly Office Chair Furniture 299.99 An ergonomic office chair made from recycled materials. N/A Gray Fabric 30
11 10 Standing Desk Furniture 499.99 An adjustable standing desk for a healthier workspace. N/A White Wood 20
12 11 Yoga Mat Sports 39.99 A non-slip yoga mat for your daily practice. N/A Purple Rubber 180
13 12 Dumbbell Set Sports 199.99 A set of adjustable dumbbells for your home gym. N/A Black Steel 40
14 13 Coffee Maker Appliances 89.99 A programmable coffee maker with a 12-cup capacity. N/A Silver Plastic 70
15 14 Blender Appliances 129.99 A high-speed blender for smoothies and more. N/A Black Plastic 50
16 15 Toaster Appliances 49.99 A 2-slice toaster with multiple browning settings. N/A Silver Stainless Steel 100